PUBG kept on crashing randomly in-game.

[Akamai]

Hi, I recently upgraded my GTX 960 2gb to GTX 1050 Ti since I want to resolve this problem. I want to ask why am I still experiencing this crashing problem since I have a good gpu. I don't know which hardware or software to change/ upgrade in order to solve this problem. I have the following components:

Processor i5-3470
RAM: 1x8gb HyperX Fury 1866Mhz
Motherboard: Biostar H61MLV
SSD: Samsung 830

Also I'm running PUBG together with discord. Does discord also add factor to this? Is my RAM not sufficient? Is my processor weak? If it's OS related then I'm willing to fresh install Windows anytime. Please help me thanks.

[CursedPanther]

1050Ti is on the exact same performance level as a 960. You didn't make much of an 'upgrade' there to be honest.

[Akamai]

Originally posted by CursedPanther:

1050Ti is on the exact same performance level as a 960. You didn't make much of an 'upgrade' there to be honest.

Yes, I thought upgrading to 1050ti will make the problem go away. So I'm asking which one causes the crash.

[anrkyuk]

Does it crash when Discord isn't running ?

Have you checked PUBG crash logs

Location = C:\Users\%username%\AppData\Local\TslGame\Saved\Logs
Check the latest subfolder in the path above. In the subfolder is a XML file. Open it in Notepad and search for "<ErrorMessage>" (no quotes).

Whats your PSU ?

Is Windows generating any system error logs from the crash (Event viewer > Windows logs > System) ?

Reading around the web if you are running on 8GB it is reccomended to restart the game every 3 or 4 matches, if you are running additional stuff it might be 2 or 3 before a restart, as such an upgrade to 16GB might be in order if you are playing a few matches before it crashes, if it's crashing every match this is irrelevant perhaps.

[Akamai]

1. Here is my crash context contents
<ErrorMessage>LowLevelFatalError [File:D:\wk\tsl-client-dev3-branch\build\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182] &nl;Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - &apos;HUNG&apos;)&nl;</ErrorMessage>
<CrashDumpMode>0</CrashDumpMode>
<CrashReporterMessage></CrashReporterMessage>
<Misc.NumberOfCores>4</Misc.NumberOfCores>
<Misc.NumberOfCoresIncludingHyperthreads>4</Misc.NumberOfCoresIncludingHyperthreads>
<Misc.Is64bitOperatingSystem>1</Misc.Is64bitOperatingSystem>
<Misc.CPUVendor>GenuineIntel</Misc.CPUVendor>
<Misc.CPUBrand> Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz</Misc.CPUBrand>
<Misc.PrimaryGPUBrand>NVIDIA GeForce GTX 1050 Ti</Misc.PrimaryGPUBrand>
<Misc.OSVersionMajor>Windows 10</Misc.OSVersionMajor>
<Misc.OSVersionMinor></Misc.OSVersionMinor>
<MemoryStats.TotalPhysical>8570179584</MemoryStats.TotalPhysical>
<MemoryStats.TotalVirtual>140737488224256</MemoryStats.TotalVirtual>
<MemoryStats.PageSize>4096</MemoryStats.PageSize>
<MemoryStats.TotalPhysicalGB>8</MemoryStats.TotalPhysicalGB>
<MemoryStats.AvailablePhysical>3119149056</MemoryStats.AvailablePhysical>
<MemoryStats.AvailableVirtual>140726354538496</MemoryStats.AvailableVirtual>
<MemoryStats.UsedPhysical>2694758400</MemoryStats.UsedPhysical>
<MemoryStats.PeakUsedPhysical>3375419392</MemoryStats.PeakUsedPhysical>
<MemoryStats.UsedVirtual>4916674560</MemoryStats.UsedVirtual>
<MemoryStats.PeakUsedVirtual>5749858304</MemoryStats.PeakUsedVirtual>
<MemoryStats.bIsOOM>0</MemoryStats.bIsOOM>
<MemoryStats.OOMAllocationSize>0</MemoryStats.OOMAllocationSize>
<MemoryStats.OOMAllocationAlignment>0</MemoryStats.OOMAllocationAlignment>


2. I have a Seasonic M12ii 620w psu