My system won't detect my PCIE SSD

[Dr. Doodle]

I am actually asking this for my brother. He recently bought a m.2 PCIE SSD for his computer. The problem, however, is that when when we plugged it into his PC, his computer would not detect it at all.

Here's the whole story:
-He bought a 2 slot adapter card that allowed him to plug a Samsung SSD into his computer through a SATA port. The other slot on the adapter allowed him to plug in an Intel 600p series m.2 SSD through a PCIE port.
-The Samsung SSD had been working fine like any storage device should. However, when we plugged in the Intel 600p SSD, the computer would not detect it at all. The only thing that seemed to happen was some sort of error with a "PCI device" in the device manager.

The error was something about:
-"The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element."

or

-"This Device isn't using any resources because it has a problem"


So, does my brother need to install some drivers for the Intell SSD to work? When we looked at tutorials of people installing the Intell 600s SSD into their computer, they didn't install any drivers. What's going on?


EDIT:
Okay, guys, thanks for all the tips and help. However, we decided to just send back the Intell SSD. We tried booting from it and installing windows like {chiefputsi✖️ping} suggested, but even THAT didn't work. The windows disk we used couldn't install windows on the SSD for some reason, so we said 'screw it' and are sending back the SSD.

Thanks again for all the replies and tip.

[Dr. Doodle]

The Giving One님이 먼저 게시:

Dr. Doodle님이 먼저 게시:

My brother has a Nividia Gigabyte G1 Gaming 4gb Edition GPU plugged into the top PCI-E slot on his motherboard. We tried plugging the adapter into the other PCI-E slot just bellow the GPU. This one SSD we plugged into the adapter worked (the Samsung SSD I mentioned), but when we put in the Intell SSD (either along with the Samsung SSD in the adapter or just the Intell SSD alone in the adapter) the computer did not pick up the Intell SSD except for in the BIOS.

I see. Thanks for the very detailed information here, and excuse me since my thoughts did not seem helpful. That is a bit strange indeed.

EDIT...
Have you tried with only the GPU and the Intel SSD ? And all other PCIe devices removed ?

We have tried only plugging the GPU and the Intel SSD. The computer still didn't seem to pick it up. We are thinking that perhaps that the motherboard just cannot have more than one PCI-E slot used at one time.

The adapter that lets us plug in the Samsung and Intell SSDs is plugged into a PCI-E slot, but when we were just using the Samsung SSD it just used a SATA connection from the adapter to connect to the motherboard. (Sorry I never mentioned that before, I realize that is probably a good piece of info there).

To explain further (just so I don't confuse anyone), the adapter has two slots on it that allows two SSDs to be plugged into it simultaneously. One slot (the one we use for the Samsung SSD) connects to the motherboard through a SATA cable. The second slot (that we tried to use for the Intel SSD) connects to the motherboard using a PCI-E slot.

[The Giving One]

What setting do you have the Generation on ?

According to MSI, it supports 2 at the same time, in usual configuration.

PCI-E Gen
Gen2 (1x16, 1x8)

PCI-Ex1
2

https://us.msi.com/Motherboard/970-GAMING.html#hero-specification

But that is in Generation 2. What Generations do you have available in the BIOS ?

Example

Generation 1
Generation 2
Generation 3

[chiefputsilao✖️ping]

but when we put in the Intell SSD (either along with the Samsung SSD in the adapter or just the Intell SSD alone in the adapter) the computer did not pick up the Intell SSD except for in the BIOS.

this is the clue...the device is found in BIOS but not while under normal windows millieu...
the intel SSD is not initialized.

try to remove all other storage except the intel SSD. try to install windows 10 using a usb installer. when prompted, try to format intel SSD.

OR
within windows 10, try to install Intel Solid State Drive Toolbox :
https://downloadcenter.intel.com/download/26574/Intel-Solid-State-Drive-Toolbox

-Run quick, full diagnostic scans to test read and write functionality
-Check and tune system settings for optimal performance, power efficiency, and endurance

[[AUT] Rurdo]

That's why you should alway's inform yourself about what you gonna buy.

You got a NVMe SSD with a non-compatible Adapter-Card.
You need an Adapter that supports NVMe.

[Dr. Doodle]

(just saying this here in the coments as well so I make sure everyone gets it).

Okay, guys, thanks for all the tips and help. However, we decided to just send back the Intell SSD. We tried booting from it and installing windows like {chiefputsi✖️ping} suggested, but even THAT didn't work. The windows disk we used couldn't install windows on the SSD for some reason, so we said 'screw it' and are sending back the SSD.

Thanks again for all the replies. :)

[Bad 💀 Motha]

Stick to the Samsung ones anyways would be my suggestion.
Not that Intel are bad, but just seems like in this case, it is obvious not getting along with your M.2 PCIE Adapter. Now someone mentioned that your Intel SSD was NVMe and your Adapter card was not, so if that is true, then that right there would be the obvious issue at-hand. So if this was the case, then don't go buying Samsung 950 M.2 SSD, as those require NVMe supported M.2

But you can get Samsung 850 series in an M.2 form-factor, which are not NVMe