All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details
BigTimeTommy May 3, 2017 @ 4:38pm
Hit the wps button on my router now doesn't work
I accidentally hit the wps button on my router and I don't know what to do to fix it because now my internet doesn't work
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Showing 1-8 of 8 comments
Omega May 3, 2017 @ 4:42pm 
Pull the plug of the router, wait two minutes and put it back in. Then give it up to 5 minutes to restart.
#1
BigTimeTommy May 3, 2017 @ 4:56pm 
Originally posted by Omega:
Pull the plug of the router, wait two minutes and put it back in. Then give it up to 5 minutes to restart.
Still isn't working.
#2
Omega May 3, 2017 @ 4:57pm 
Originally posted by papaxd:
Originally posted by Omega:
Pull the plug of the router, wait two minutes and put it back in. Then give it up to 5 minutes to restart.
Still isn't working.
Is your device (PC, phone) connected to the router?

Make sure that all the cables are inserted properly.
Last edited by Omega; May 3, 2017 @ 5:00pm
#3
BigTimeTommy May 3, 2017 @ 5:19pm 
Originally posted by Omega:
Originally posted by papaxd:
Still isn't working.
Is your device (PC, phone) connected to the router?

Make sure that all the cables are inserted properly.
All cables are in the right place and y phone and computer try and connect but it says problem connecting
#4
CursedPanther May 3, 2017 @ 6:52pm 
Hitting the WPS button shouldn't affect any of your established connections. Just call your ISP if this is beyond your capability.
#5
The Giving One May 3, 2017 @ 7:01pm 
Temporarily bypass the router and run an ethernet cable directly to the modem. This will possibly confirm that the router is the problem.

Always bypass wireless connections and hardware to troubleshoot connectivity issues, especially with Steam.

Troubleshooting Network Connectivity

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
#6
Omega May 3, 2017 @ 7:04pm 
Originally posted by The Giving One:
Temporarily bypass the router and run an ethernet cable directly to the modem. This will possibly confirm that the router is the problem.

Always bypass wireless connections and hardware to troubleshoot connectivity issues, especially with Steam.

Troubleshooting Network Connectivity

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
He probably has one of those router, modem everything in one box. So that is not going to work.
#7
The Giving One May 3, 2017 @ 7:05pm 
Originally posted by Omega:
He probably has one of those router, modem everything in one box. So that is not going to work.
IF he does you are correct. But we don't know that yet.
#8
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All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details
Date Posted: May 3, 2017 @ 4:38pm
Posts: 8
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