Mellow_Online1 15 de mar. às 20:09
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I got a Game Ban so you don't have to - How and why Steam need better support when it comes to Steam game bans
Hi all,

I recently fell victim to developer blackmail and revenge tactics after their game got removed from Steam for employing scam marketplace items.

Here's the story as to what happened, how I got the ban overturned, and why Steam needs better support when it comes to these.

Overall, Steam Support should really allow a more personalised and direct appeal system when it comes to this kind of stuff. I admit I'm in a priviliged position when it comes to others, but it shouldn't take someone having a direct line to Steam to get a game ban overturned.

Everyone needs the ability to appeal, end of.

https://steamcommunity.com/groups/Sentinels_of_the_Store/announcements/detail/813567935677203784
Última alteração por Mellow_Online1; 16 de mar. às 9:07
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A mostrar 91-105 de 704 comentários
MonkehMaster 18 de mar. às 19:21 
imo, legit cheaters should have a ban mark show and I also think it should be made easier, to track ban evasion through alt usage in games, ect.., sorry alt users whomever you may be, that implicates usage across steam.

I also believe steam should only allow 1 account per person (per household), but have a way to contact valve in cases you can't access it, for various reasons.

email isn't the way and despite me not experienced in the slightest on having to prove ownership, from what I see/read, it seems very much a hassle and isn't made much better by poor customer support.

with that said, I on the flip side, do not think developers should have free reign over banning, without oversight to ensure its not being abused.

alongside that, bans from anticheats restrict play from all games using said anticheats, thus if it's not a legit ban, you lose access to all games on that anticheats, if you are cheating then you ofc deserve your punishment.

majority of cheaters continue cheating because they don't care and can make either free steam accounts, or buying stolen accounts, not to mention likely part of the scam/phishing nonsense here on steam and it all boils down to money 1st, boredom 2nd, maturity 3rd.

for the ones who didn't cheat, or was subject to abuse, well it's embarrassing, especially when you are against cheating in the first place.

take for example false bans, I have personally been false banned by EAC in rust, I woke up one morning, loaded steam to find I was game banned, loaded rust to find I was banned, only avenue I luckily had was contacting one of the devs on discord about it, email tag is useless and I don't risk emails from unknown sources, but needless to say, it was removed roughly 8 hours after I messaged a dev (I got zero response), despite that my profile marked and rust twitter ban feed had my profile posted in it for a year or so long after the ban was removed.

screenshots in link.

https://imgur.com/a/WXIPwkQ

that aside, I like rust, love community/private servers who block access and ban people with game bans and the admins/ect... that go above and beyond to remove them though I can't say much for official servers, but they are trying I guess.

though with the trend of banning for association (playing with), like in rust you can't trust any random without doing research to see if they cheat, which is one major factor in me never playing with random, beyond that toxic behavior I don't care for when I'm trying to relax and have fun.

ban abuse itself, that's utterly disgusting and imo, theft of a purchased product, no dev should have the right to ban a person from a game with zero reason, unless the are disrupting the community by cheating or worse, voice coms for those issues, can be permanently muted and allowed to play the product they paid for.

persons a issue in the forums, well forum ban them, bad review, complaints, ect.. to bad, you don't get to game ban them.

in general, a ban should be game specific, unless they want to handle the process of making sure they are 100% correct, before pushing a ban through, cause after all valve is the one contacted to put said bans on our profiles, unless it's fully automated without human interaction? but it does need change and oversight, period.

how any of what I suggest or view, could happen, be worked out, or downside, I dunno... but legit players shouldn't suffer false, abusive, or zero reason bans and never lose a product they paid for, or several in case of antcheat.

I will add one single way to diminish cheat drastically, is remove monitary gain, thats the main reason cheating in multiplayer exists, a reason why theft of accounts exist, among other scams, ect.. remove means to gain money and majority of it goes away.

tdlr: stuff neither side will like.
Última alteração por MonkehMaster; 18 de mar. às 22:21
Stealthy 18 de mar. às 21:18 
Originalmente postado por MonkehMaster:

in general, a ban should be game specific, unless they want to handle the process of making sure they are 100% correct, before pushing a ban through, cause after all valve is the one contacted to put said bans on our profiles, unless it's fully automated without human interaction? but it does need change and oversight, period.


tdlr: stuff neither side will like.

Correct it is fully automated without human interaction except for the developer of their game.
Última alteração por Stealthy; 18 de mar. às 21:19
MonkehMaster 18 de mar. às 22:15 
Originalmente postado por Stealthy:
Originalmente postado por MonkehMaster:

in general, a ban should be game specific, unless they want to handle the process of making sure they are 100% correct, before pushing a ban through, cause after all valve is the one contacted to put said bans on our profiles, unless it's fully automated without human interaction? but it does need change and oversight, period.


tdlr: stuff neither side will like.

Correct it is fully automated without human interaction except for the developer of their game.

that makes it worse :cqlol:
Ben Lubar 18 de mar. às 22:21 
Originalmente postado por MonkehMaster:
Originalmente postado por Stealthy:

Correct it is fully automated without human interaction except for the developer of their game.

that makes it worse :cqlol:

It's an API: https://partner.steamgames.com/doc/webapi/ICheatReportingService#RequestPlayerGameBan

If Valve forced developers to wait for manual reviews on every ban or even just waiting for someone to manually copy data over, developers would not use Valve's API to handle bans in their games, which would mean a lot more hassle for both players and developers trying to get multiplayer to work.

If they don't use game bans, that means they need to handle authentication themselves, which means a lot of Steam's game server infrastructure does not work at all and they need to make their own.

And that means you would have a third party account for every multiplayer game.
MonkehMaster 18 de mar. às 22:23 
nah, review the bans before applying them, period.

I won't budge one bit on that.

why? because I have been false game banned before, legit users should not suffer incorrect bans, nor abusive bans.
Última alteração por MonkehMaster; 18 de mar. às 22:27
Ben Lubar 18 de mar. às 22:26 
Originalmente postado por MonkehMaster:
nah, review the bans before applying them, period.

I won't budge one bit on that.

Game developers do that already. What do you think Valve could possibly review?
MonkehMaster 18 de mar. às 22:29 
Originalmente postado por Ben Lubar:
Originalmente postado por MonkehMaster:
nah, review the bans before applying them, period.

I won't budge one bit on that.

Game developers do that already. What do you think Valve could possibly review?

they do?

then why was i false banned by EAC in rust and it removed 8hrs (likely longer while I was sleeping) later?

guess those game devs didn't review the bans in said ban wave.

(2019 btw, I posted a link with screens of my false ban, on my wall of text above, even though I didn't need to).

valves system places said bans on accounts, valve needs to have all devs review bans, before handing them out like candy, then having to scramble back after false banning people, or in others cases, clear abuse of the game banning system happening, without anyone there to make sure it's not abused.

I dunno about others, but I don't appreciate being embarrassed and treated as a cheater, if I never cheated, nor losing access to my paid for product(s) (more games in the case of anticheat) for zero reason, I assume the same goes for the abuse bans.
Última alteração por MonkehMaster; 19 de mar. às 7:05
Stealthy 18 de mar. às 23:39 
Originalmente postado por Ben Lubar:
Originalmente postado por MonkehMaster:

that makes it worse :cqlol:

It's an API: https://partner.steamgames.com/doc/webapi/ICheatReportingService#RequestPlayerGameBan

If Valve forced developers to wait for manual reviews on every ban or even just waiting for someone to manually copy data over, developers would not use Valve's API to handle bans in their games, which would mean a lot more hassle for both players and developers trying to get multiplayer to work.

If they don't use game bans, that means they need to handle authentication themselves, which means a lot of Steam's game server infrastructure does not work at all and they need to make their own.

And that means you would have a third party account for every multiplayer game.

Well that's not the case with my game ban. The developer can game ban you just from the game separately than on steam. He even admits it in his racist post to the guy from my first thread. The guy that goes around trying to get the record for game bans. The developer caught on to what he was doing and told him he chooses the people to steam game ban VS the people he bans off of his servers. No third party account needed.
Última alteração por Stealthy; 18 de mar. às 23:40
Pq_Am 20 de mar. às 5:12 
well well well
davidb11 20 de mar. às 5:37 
Guys, stop arguing on this guy's thread!
That's for the other places.

The OP got a game ban, and it was then removed by Steam itself, directly, not Support, because they can't.

Stealthy, you're arguing with a very long time user here on Steam, who is one of the more well respected members on this forum due to how long he's been here.

I've never seen anyone successfully go after him like you have been.
Even if you have a valid grievance, this is not the place for it.

He's not he Scourge of Carpathia, Lord Vigo!
MonkehMaster 20 de mar. às 5:59 
Originalmente postado por davidb11:
Stealthy, you're arguing with a very long time user here on Steam, who is one of the more well respected members on this forum due to how long he's been here.

who?

sorry, but amount of time on the platform doesn't make a person respectable.

it's the person themselves where respect is earned, but also... respect is not given unless recieved, ie.. 2 way street.

if we went by your logic, everyone whose been here for over a decade would command respect, because "time".. yet, we all know not everyone is respectable and surely not because they have been around awhile.
Última alteração por MonkehMaster; 20 de mar. às 6:01
davidb11 20 de mar. às 6:04 
Respect is also earned by literal mountains of evidence proving that person is respectable.
Which he has shown for nearly a decade.

If not more.

Too much information proves C²C^Guyver |NZB| is one of the good guys on this forum.
MonkehMaster 20 de mar. às 6:08 
posting evidence/proof of stuff isn't a metric for respect.

meh, I find hotsauce respectable, helpful, loads of good info and doesn't argue 24/7.

but, to each their own.

have a nice day :gk_smile:
Última alteração por MonkehMaster; 20 de mar. às 6:10
davidb11 20 de mar. às 6:11 
Hotsauce is also one of the best.

The main thing is, respect is earned/given over time.
Monhek, you have yet to earn any here.

No offense.
Última alteração por davidb11; 20 de mar. às 6:12
MonkehMaster 20 de mar. às 6:15 
neither have you, no offense.

I'm well respected, by those who don't dislike me, so I'm fine with not being respected by those who dislike me.

anywho, don't need if from those who don't give respect, sorry...

anywho, have a nice day :gk_smile:
Última alteração por MonkehMaster; 20 de mar. às 6:18
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