Baltic Oct 18, 2023 @ 4:32pm
Lock Account Upon Different Login Location
I was hacked recently from Russia, and this person posted all of my steam inventory for sale. Why Steam security didn't lock my account when I clearly have been consistently logging in from the UK for over 10 years is beyond me.

This is a basic safety feature across all platforms except for the largest distribution platform. What a strange oversight.
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Showing 1-15 of 19 comments
HikariLight Oct 18, 2023 @ 4:40pm 
For all Steam/Valve knows it could very well be the account owner logging in from a different region.
So locking it would be counter productive.
Also, account security is the account owners responsibility, you shouldn't be sharing your login info ANYWHERE or with ANYONE.
The only place you should be logging in with your Steam credentials is on Steam.
Last edited by HikariLight; Oct 18, 2023 @ 4:42pm
William Shakesman Oct 18, 2023 @ 4:41pm 
what's two factor authentication?
Gwarsbane Oct 18, 2023 @ 4:45pm 
Would suck for anyone that does any traveling.... Go to play a game and your account is locked. Then you have to spend days trying to get it unlocked and you might not have all the info you need with you to provide steam with what they need to unlock it.
BJWyler Oct 18, 2023 @ 6:56pm 
Yeah, not so much. Account security is 100% the user's responsibility. If a hijacker logged into your account from Russia, it's because you gave them your log in information. No one else should be punished for traveling because you couldn't stop yourself from falling for a scam, or logging into a third party website.
76561197960287930 Oct 18, 2023 @ 8:24pm 
https://www.youtube.com/watch?v=G9QTgcJk2wM

Hey, did you pick it up? steamcommumutliy /gift/activation /s

Steam chat rooms are rampant with cyber criminals posting url,s but veterans expect the greenhorns to know better, while Valve allows that spamming behavior day after day.

Also
Valve pays people bounty that find exploits. But what if someone decides that they don't want paid, and they want to exploit instead?

Hackerone - Valve
Big Picture web browser leaks login cookies and discloses sensitive information (may lead to account takeover)
"Researcher reported an issue where certain secure cookies would be included in a web request initiated through Steam Big Picture mode that was initially to a trusted origin but subsequently forwarded to a site on a different origin."
By bugstar
to Valve
Resolved
High
disclosed 2 years ago

0% Valves responsibility. Maybe 2FA should nag a little more.
Last edited by 76561197960287930; Oct 18, 2023 @ 8:42pm
Tito Shivan Oct 18, 2023 @ 11:26pm 
Originally posted by Gwarsbane:
Would suck for anyone that does any traveling....
Not even travelling. It might be annoying with people with connections with lousy geopositioning.

Originally posted by Big Box:
This is a basic safety feature across all platforms except for the largest distribution platform. What a strange oversight.
What most places do is 'trigger' additional steps when an abnormal login attempt happens, not outright locking you from accessing your account.

However nothing stops the phisher from also requiring that extra step in their phishing site (Like some already do, asking the victim for the SMS required to swap the authenticator away from the victim's phone)

It's not the silver bullet you think it is.
Baltic Oct 19, 2023 @ 7:22am 
Originally posted by BJWyler:
Yeah, not so much. Account security is 100% the user's responsibility. If a hijacker logged into your account from Russia, it's because you gave them your log in information. No one else should be punished for traveling because you couldn't stop yourself from falling for a scam, or logging into a third party website.

Tell me why I would give anyone my login info. Please, I'd love to hear your ideas, because I can't think of any reasons personally...
Baltic Oct 19, 2023 @ 7:25am 
Originally posted by Tito Shivan:
What most places do is 'trigger' additional steps when an abnormal login attempt happens, not outright locking you from accessing your account.

This is what I meant by locking, I didn't know what else to call it



Point is, had this been a feature, my account wouldn't have been breached by some schmuck. God knows where he got my login information from and how, because I didn't do anything to leak anything. At least not purposefully
Tito Shivan Oct 19, 2023 @ 7:25am 
Originally posted by Big Box:
Tell me why I would give anyone my login info.
Because they deceived you into thinking you're giving that login info to Steam.

That's how phishing works.
Baltic Oct 19, 2023 @ 7:33am 
Originally posted by Tito Shivan:
Originally posted by Big Box:
Tell me why I would give anyone my login info.
Because they deceived you into thinking you're giving that login info to Steam.

That's how phishing works.

That would only work if I logged in to anything other than Steam, which I did not
VaLiuM Oct 19, 2023 @ 7:36am 
Originally posted by Big Box:
Point is, had this been a feature, my account wouldn't have been breached by some schmuck. God knows where he got my login information from and how, because I didn't do anything to leak anything. At least not purposefully
2FA is a thing on Steam, there are at least 3 options to have 2FA enabled, i believe code via e-mail, the app code and QR-code login via app. Without access to any of the 3, there is not much one can do with just e-mail / username and password to get into the account.

Gabe Newell gave his login details to the world when Steam Guard was introduced, nothing happened to his account with Steam Guard enabled. I wonder why. So at some point in time, you maybe logged in into a phishing site or gave away the credentials including Steam Guard related info, if you had it enabled prior to the "incident".
Last edited by VaLiuM; Oct 19, 2023 @ 7:38am
Supafly Oct 19, 2023 @ 8:01am 
If that was a thing, it wouldn't be, but if it was think about if Steams system can see your IP address and login location the phishing website can too.

1. User visits phishing website
2. Phishing website can use a VPN or other techniques to appear to come from Users location
3. User then gives phishing website their login details including a LIVE Steam Guard code.
4. Phishing website that appears to come from the users location, country, city or even spoofing their EXACT IP uses the users login data.
5. Steams system has no clue it's not the user

Bottom line Geolocking circumvented by phishers just as quick as it could be implemented.

But it would also cause so many issues. If a user accesses their account whilst travelling they get locked out.

What happens if they are trying to login because there is already something happening with their account, hijacked and friend/family have told them their account is spamming phishing/scam links to them. They can't do anything because Steam locks them out as they're in a different location. This would give hijackers even more time to screw with a Victims account.

Wishlisted Game goes on Sale and you get an email about it. You're on holiday and decide to buy it, can't play till you get back but you can buy it. Oh wait they can't because they are in a different Country and you idea gets them immediately locked.

Users have their accountname, password and Steam Guard to keep their accounts secure. Trying add something that will be circumvented with ease whilst causing so many problems is NOT a solution. Users NEED to educate themselves about basic internet safety. Plenty of warnings on Steam and various other places online. Read the news, doesn't have to be Steam specific as the same **** happens all over the internet all the time
Nx Machina Oct 19, 2023 @ 8:08am 
Accounts are PHISHED not hacked because the end user gave away all their account details. The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to your account.

How? by either logging into a known scam site or sites, tailored malware on your PC, the vote for my team scam, you have a pending ban scam on discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't.

Someone would have to "guess" your account name from "millions of possible combinations".

Next they would have to "guess" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

And finally they would have to "guess" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.


Secondly:

https://store.steampowered.com/subscriber_agreement

C. Your Account (snipped)

You may not reveal, share or otherwise allow others to use your password or Account except as otherwise specifically authorized by Valve.

You are responsible for the confidentiality of your login and password and for the security of your computer system.

Valve is not responsible for the use of your password and Account or for all of the communication and activity on Steam that results from use of your login name and password by you, or by any person to whom you may have intentionally or by negligence disclosed your login and/or password in violation of this confidentiality provision.

Unless it results from Valve’s negligence or fault, Valve is not responsible for the use of your Account by a person who fraudulently used your login and password without your permission.


And finally:

Being here 18+ years and have never lost access to my account and this includes before Steam Guard email, Steam Guard Mobile existed, so no, there is no cybersecurity issue with the security offered by Steam, just end users not taking responsibility for their own actions.

Note: Gabe Newell gave away his account details in 2011 to demonstrate Steam Guard and his account remains uncompromised. You can even try to get on his account as his account name and password are on the link below.

https://www.escapistmagazine.com/gabe-newell-gives-away-personal-steam-password/
Last edited by Nx Machina; Oct 19, 2023 @ 8:10am
Tito Shivan Oct 19, 2023 @ 8:45am 
Originally posted by Big Box:
That would only work if I logged in to anything other than Steam, which I did not
Some sites forge Steam itself.
BJWyler Oct 20, 2023 @ 1:26am 
Originally posted by Big Box:
Originally posted by BJWyler:
Yeah, not so much. Account security is 100% the user's responsibility. If a hijacker logged into your account from Russia, it's because you gave them your log in information. No one else should be punished for traveling because you couldn't stop yourself from falling for a scam, or logging into a third party website.

Tell me why I would give anyone my login info. Please, I'd love to hear your ideas, because I can't think of any reasons personally...
I don't really know. I don't know why people can't see obvious scams for what they are when they come to the forums asking about why their account was accidently reported, or why they didn't get the $50 gift card from the link their friend sent them.

I don't know why people go to third party websites when Internet Common Sense clearly lays out that it's not a very good idea to do so, nor has been for two decades. I don't know why I have to argue with people who absolutely insist that the website they visited is legit because YouTuber A says it is, or because thousands of others use the site, or because some random who runs the site says they are legit.

But it happens multiple times every single day. Just like old people still fall for the classic phone scams, even though they literally just finished watching a blurb on the news about classic phone scams. Just like people fall for the fake Nigerian Prince scam. At the end of the day, there are a lot of people who are greedy and gullible, but actually do not have the self awareness to realize or understand that they are greedy and gullible and will insist otherwise until the sun goes down.
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Date Posted: Oct 18, 2023 @ 4:32pm
Posts: 19