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People can play offline and offline play hours aren't counted. A review with 0,2 hours could well be from someone who spent 60 hours in-game.
You already can, thats why it shows hours played. Since refunds require less then 2 hours played people are allowed to leave a review AND refund and not have to choose between the two.
- A person can play a game for 5 minutes and be immediately turned off. Like I was for Squidlit. Didn't take me 5 mins to discover the game had no keybind options.
- And all reviews are more or less accurate in that rthey all sopeak of the writer's experience.
.....
How the hell am I supposed to not include my experience in the review? That's like trying to drink a beer without a container to hold it.