Steam reviews need a five star rating scale.

[FOXDUDE69]

The simplistic thumbs up or thumbs down thing can be very misleading. Games aren't just good or bad, there's a gradient there and I know you can explain your rating in the text but when you go to a store page and you see an "overwhelmingly positive" rating of 98%, you might think it's the hottest thing since Jessica Alba, only to buy the game and realize it's just a 4 out of 5 game.

But that's not the biggest problem, the biggest problem is when you have a game that is overall good but has some serious issues. Or a game that's just "good enough" for the price. The reviewer is forced to pick from positive or negative rating and since the experience was overall positive, they pick positive which usually results in games having a "very positive" rating, sitting around 85% when in reality it's a 2.5 or 3 out of 5 game.

The absolute worst scenario is one like Fallout 3's which is left in an abysmal state because of steam's lack of standards and Bethesda's let-the-fans-fix-it attitude resulting in a game that doesn't even launch without being modded by the paying costumer and requires further work to run well. Every new player needs to go through this process but the game is real good after you you spend a good amount of time fixing it, so they leave positive reviews... on a game that doesn't even launch. And it's sitting right now with a "mostly positive" rank on steam.

A simple five star rating scale would help a lot and provide a much more honest and accurate average rating.

Thank you for reading.

[Tito Shivan]

引用自 cinedine：

(Call me crazy, but I'd recommend it because most people I know eat outside for the food, not the service.)

I've stopped going places with great food because of their terrible service. Like waiting an hour for the food to be served.

But anyway. You were able to provide a binary response (yes/no) You can get into the details later (how good the food is, how the service can ruin the experience), but you're being assertive in your decision.

[Nx Machina]

引用自 Tito Christmas：

A restaurant has bad service but has lovely food (If you are not vegan).
Would you recommend it?

I would not stay around long enough to either order or eat as first impressions count and service is part of the experience.

[Nightlight]

引用自 Tito Christmas：

A restaurant has bad service but has lovely food (If you are not vegan).
Would you recommend it?

Depends on just how bad the service was, but I'd typically recommend it, though I'd make sure to mention the bad service so that the people I'm recommending it to know what to expect.

[cinedine]

引用自 Tito Christmas：

引用自 cinedine：

(Call me crazy, but I'd recommend it because most people I know eat outside for the food, not the service.)

I've stopped going places with great food because of their terrible service. Like waiting an hour for the food to be served.

But anyway. You were able to provide a binary response (yes/no) You can get into the details later (how good the food is, how the service can ruin the experience), but you're being assertive in your decision.

That's what I mean. The only component of value is the written part.
Even if you have a thousand point scale, there is no way to put this information into a score.
Even if you have different ratings for service and food it still doesn't tell you what was wrong with it. Did it took to long? Was it rude? Did they got the order wrong? Okay, you make different categories for services to cover them. Reliability, friendliness, reliability, no problem, right.
So you got your food late. Was the restaurant near empty or filled to the brink? Was is an especially laborous meal? Were you informed about the delay? Was there a big party in the room that occupied the service?
Okay, it will average out over time. But what if there is one competent waiter and one incompetent and the ratings are split in the middle?

Scores are useless.

[Start_Running]

引用自 Tito Christmas：

引用自 Shogun Blade：

People understand "Recommended, Not Recommended", but hey keep trying to push the "everyone else is dumb angle" whilst ignoring "I shop on Amazon using price only." or the fact that a 5 star restaurant can still give you food poisoning.

A restaurant has bad service but has lovely food (If you are not vegan).
Would you recommend it?

Welll the shody service would most certainly cost them a star if going by the clllassical usage of the scale.

Personally I'd recommend it...I mean you can get around bad service. Call in ahead, take the food to go, have it delivered etc... YOu can't really work around bad food though.

[Irene ❤]

I think user ratings are not entirely accurate. For example if someone dislike the story ending he could have rated it as 2/5. Or someone who played the game for thousands of hours but getting a cheater rating the experience as 1/5. The product has delivered and does not deserve such poor ratings.

In this sense, there should be an average score for multiple factors. I agree with OP's 1-5 scale and I wish it can be expanded further, with every factor having a 0-100 scale.

A game's rating should be measured by 100 points on performance and another 100 points on user's experience. Each of them carries 50% weight towards the final score.

For Performance, the factors should include number of hours played (0 = bad, >100 =good), number of crash reported in the last 100 games (0 = good, 100 =bad) , highest FPS recorded with a mid range hardware (0 = bad, 100 = good). The final score for performance is the total sum of all factors divided by 300.

The user's experience rating (0 = bad, 100 = good) plays the final role. If the game performs bad (40), but the users are entertained (80), the game can still get a pass rating of 60. Similarly, if it performs well (70) but everyone dislike the experience (20), it can get a fail rating of 45. The user submits their experience rating of 0-100 and the system will calculate the rest.

[Tito Shivan]

引用自 cinedine：

Okay, it will average out over time. But what if there is one competent waiter and one incompetent and the ratings are split in the middle?

Scores are useless.

You reminded me of this XKCD strip about user ratings:
https://xkcd.com/937/

[Start_Running]

引用自 Irene ♡：

I think user ratings are not entirely accurate. For example if someone dislike the story ending he could have rated it as 2/5. Or someone who played the game for thousands of hours but getting a cheater rating the experience as 1/5. The product has delivered and does not deserve such poor ratings.

In this sense, there should be an average score for multiple factors. I agree with OP's 1-5 scale and I wish it can be expanded further, with every factor having a 0-100 scale.

An average score wouldn't rpevent any of the scenarios you presented. As fo a 1-1000. Meta critic does that. You know Metacritic right?

A game's rating should be measured by 100 points on performance and another 100 points on user's experience. Each of them carries 50% towards the final score.

Neither are very good metrics because how a game performs is based on the user's system. And user experience.. well.. metacritic

[Konran]

A friend gifted me with Bastion, a "Extremely positive" Steam game, but for me it was just ok (and meh at some points). That's one of the reasons why I didn't buy Hades during this sale.

[Gallifrey - CSSC Gaming Founder]

When I was in London there was a very cheap, very good Chinese restaurant called "Won Keys" or similar in Wardour Street (due respect, Mr Weller) or close to it where the bad service was legendary and part of the experience. Customers were herded where the staff wanted you to go so unless you were a large group you inevitably shared your dining table with complete strangers.

I, and a lot of people, loved it but it's not everyone's cup of tea. You couldn't give it a 5* review but it's only in reading the narrative could you say whether it was suitable for you.

S.x.

[Edifier]

A 5 star system will only give more power to those who hate the game as they'll rate it 1 star out of 5.

Then we have the fanboys which will rate it 5/5 stars.

It is not a good system.

[Konran]

引用自 Edifier：

A 5 star system will only give more power to those who hate the game as they'll rate it 1 star out of 5.

Then we have the fanboys which will rate it 5/5 stars.

It is not a good system.

It works on GOG

[Start_Running]

引用自 Konran：

引用自 Edifier：

A 5 star system will only give more power to those who hate the game as they'll rate it 1 star out of 5.

Then we have the fanboys which will rate it 5/5 stars.

It is not a good system.

It works on GOG

And GoG is no where near as popular or successful as Steam...So is it really working?
I mean maybe GoG would be able to rack up more sales if they had a better recommendattion sysem and a more streamlined review/recommendation template.

引用自 Konran：

A friend gifted me with Bastion, a "Extremely positive" Steam game, but for me it was just ok (and meh at some points). That's one of the reasons why I didn't buy Hades during this sale.

That's not unusual. I mean people rave about the Movie Titanic but I found it a total snooze.

引用自 Gallifrey - CSSC Gaming Founder：

When I was in London there was a very cheap, very good Chinese restaurant called "Won Keys" or similar in Wardour Street (due respect, Mr Weller) or close to it where the bad service was legendary and part of the experience. Customers were herded where the staff wanted you to go so unless you were a large group you inevitably shared your dining table with complete strangers.

I, and a lot of people, loved it but it's not everyone's cup of tea. You couldn't give it a 5* review but it's only in reading the narrative could you say whether it was suitable for you.

S.x.

That sounds... intteresting. I can certainly see the appeal. Especially if you're an out-going type of person. If I went there I probably wouldn't find such an experience enjoyable but If it as you describe I would still be able to recommend it.

[Konran]

引用自 Start_Running：

引用自 Konran：

It works on GOG

And GoG is no where near as popular or successful as Steam...So is it really working?
I mean maybe GoG would be able to rack up more sales if they had a better recommendattion sysem and a more streamlined review/recommendation template.

It doesn't have to do with sales at all. And yes, it's working, I haven't seen a single review on GOG that isn't useful, most of them are really talking about the game itself with good points about the positive and negative aspects of it. You don't see anyone that played just 10 minutes writing a "review" that just says "this game sucks".

[Start_Running]

引用自 Konran：

引用自 Start_Running：

And GoG is no where near as popular or successful as Steam...So is it really working?
I mean maybe GoG would be able to rack up more sales if they had a better recommendattion sysem and a more streamlined review/recommendation template.

It doesn't have to do with sales at all.

Oh? Do tell...

And yes, it's working,

So does a soft or fat tire in a pinch.

I haven't seen a single review on GOG that isn't useful, most of them are really talking about the game itself with good points about the positive and negative aspects of it.

Some of them do and then there are thsoe that are "WOn't start LLULW ". That's an actual quote BTW.

You don't see anyone that played just 10 minutes writing a "review" that just says "this game sucks".

Yes because a quick look at the reviews and you'll notice GoG actually doesn't list the pllaytime at all. AT least I'm not finding any with listed playtime. And they also for some daft reason alow the reviews of unverified owners....