Reward System

[Tman15tmb]

There should be a reward system that gives long term steam junkies like myself a chance at buying a game without having to use their credit cards or steam wallet codes. I feel like the people that have bought a crap ton of games off steam deserve some customer credit to use towards another purchase in the future. Currently there is no reward system in place and I feel like Steam could care less for their valued customers. If someone buy's a ton of games through steam then they should be rewarded and treated like a valued customer. Hopefully Steam does implement a reward system because I could see it improving their customer relations. Currently Steam has some of the worst customer support and many other steam members would agree. It's never a good thing when Origin is beating steam in the customer support department.

[Laptop]

Be difficult to do with the refund system in place.

[pabloooo]

nice idea

[Darren]

Just because you want games for free doesn't mean Steam has to oblige.

Steam has given away some games for free at certain points in time.

Also do remember Steam has free weekends pretty often where you can play games for a weekend to see if you like them and want to keep them.

Finally tons of games have different definitions but 33 gamss isn't tons. If you buy about 50 games the cards from the. should net anywhere from 10 to 20 dollars allowing you to purchase another game without putting any more money into the system.

[Tman15tmb]

I agree. They need to get with the program and change some of their stupid policies. I understand that games can't be traded in and I also undertand their refund policy. I do however understand that many people have spent a lot of money on steam and there is nothing to show for their long term support on steam.

[Spawn of Totoro]

Tman15tmb の投稿を引用：

There should be a reward system that gives long term steam junkies like myself a chance at buying a game without having to use their credit cards or steam wallet codes. I feel like the people that have bought a crap ton of games off steam deserve some customer credit to use towards another purchase in the future. Currently there is no reward system in place and I feel like Steam could care less for their valued customers. If someone buy's a ton of games through steam then they should be rewarded and treated like a valued customer. Hopefully Steam does implement a reward system because I could see it improving their customer relations. Currently Steam has some of the worst customer support and many other steam members would agree. It's never a good thing when Origin is beating steam in the customer support department.

Two years, 33 games. I don't think that would qulify as a Steam Junkie, nor long term.

Free games doesn not = good customer service. It equals buying customers.

EA doesn't have over 130 million users (or 14 million a day peek).

You get xp when you reach some amount of games and 100xp for every year you have a Steam account. Seems like good enough rewards to me.

12 years, 700 games and I still don't feel that Valve owes me anything. They provided a service I enjoy using and have sales where I can buy more.

[Tman15tmb]

Spawn Of Totoro の投稿を引用：

Tman15tmb の投稿を引用：

There should be a reward system that gives long term steam junkies like myself a chance at buying a game without having to use their credit cards or steam wallet codes. I feel like the people that have bought a crap ton of games off steam deserve some customer credit to use towards another purchase in the future. Currently there is no reward system in place and I feel like Steam could care less for their valued customers. If someone buy's a ton of games through steam then they should be rewarded and treated like a valued customer. Hopefully Steam does implement a reward system because I could see it improving their customer relations. Currently Steam has some of the worst customer support and many other steam members would agree. It's never a good thing when Origin is beating steam in the customer support department.

Two years, 33 games. I don't think that would qulify as a Steam Junkie, nor long term.

Free games doesn not = good customer service. It equals buying customers.

EA doesn't have over 130 million users (or 14 million a day peek).

You get xp when you reach some amount of games and 100xp for every year you have a Steam account. Seems like good enough rewards to me.

12 years, 700 games and I still don't feel that Valve owes me anything. They provided a service I enjoy using and have sales where I can buy more.

Even though this is my third account that I created because when I was younger I wasn't aware that you could change your account name in steam and I thought in order to change your name you had to make another account. So get your facts straight before you dig through somones profile. I have spent well over $300 dollars on steam and all I get to show for that is stupid trading cards. Not saying I don't love the games I bought because I do, but you would think that there would be a customer reward policy besides stupid trading cards that no one cares to deal with. You would think that if a customer is willing to spend over $300 dollars that there would be an incentive to continue buying games off of steam. Currently Its not even worth my money to buy another game because I have like you said 30 or so games that I don't even play. Why would I continue to spend my money if I'm not shown a single bit of customer loyalty through my five or six years of chooing to buy my games through steam. The sales are nice but its also a big scheme to make more money off people that can't pass up a good deal.

[Spawn of Totoro]

Tman15tmb の投稿を引用：

Even though this is my third account that I created because when I was younger I wasn't aware that you could change your account name in steam and I thought in order to change your name you had to make another account. So get your facts straight before you dig through somones profile. I have spent well over $300 dollars on steam and all I get to show for that is stupid trading cards. Not saying I don't love the games I bought because I do, but you would think that their would be a customer reward policy besides stupid trading cards that no one cares to deal with.

And $300 isn't that much.

I have my facts strait, based on the evidence presented.

I've spent well over $3k and what I said before still stands.

Many people do care about the trading cards. The community market alone can attest to that, let alone in the trading sub-forum over every game on Steam.

I don't care about cards, yet I can easily sell them. So far I have made about $20-$30 from the sale of those cards, since Valve added them to Steam. I couldn't have sold them if no one cared to deal with them.

[Narcoleptic Marshmallow]

300 dollars, or five tripe A releases, of which Valve kept less than 100 dollars, over the course of nearly 3 years, and you want free stuff because you somehow feel like you're entitled to?

[Darren]

On average I probably spend around $600 or more a year on games. I've probably spent upward of $5K all up on games on my account.

Steam has given away games before:
http://store.steampowered.com/news/12151/
http://www.theverge.com/2015/9/15/9333727/amnesia-the-dark-descent-free-steam

Being just two examples, and as I said they do free weekends pretty often.

The fact you haven't seen or taken part in these offers isn't bad service on their part.

[Tman15tmb]

[/quote]
Two years, 33 games. I don't think that would qulify as a Steam Junkie, nor long term.
[/quote]

That makes me feel a little bit better about myself. Thank you! I can't imagine having more than 40 games because eventully you would just be throwing money at a wall considering nobody plays every game they have. As a grown ass adult I'm content with the amount of games I have and in the future I would hope that steam does implement a reward policy. Considering how crappy their customer support is I'm not getting my hopes up at this time. Was just a suggestion on how they could bridge the gap between their ♥♥♥♥♥♥ customer support and the people that choose to buy games through steam.

[Spawn of Totoro]

Tman15tmb の投稿を引用：

That makes me feel a little bit better about myself. Thank you! I can't imagine having more than 40 games because eventully you would just be throwing money at a wall considering nobody plays every game they have. As a grown ass adult I'm content with the amount of games I have and in the future I would hope that steam does implement a reward policy. Considering how crappy their customer support is I'm not getting my hopes up at this time. Was just a suggestion on how they could bridge the gap between their ♥♥♥♥♥♥ customer support and the people that choose to buy games through steam.

37 with a wife and 7/yo. I've been collecting games over those 13 years on Steam. Games are my only hobby, so that is where I put my time an money when I can spare them.

Valve tends to treat all their customer equaly, reguardless of money spent or age of the account. That makes better buisness sense then trying to keep your older customers, while the newer ones start to get discouraged.

Never had an issue with thier customer support. It is actualy better then what you read in the forums as those in the forums typicaly just didn't get what they wanted or expect an immediate response. The one time I did need to submit a support ticket, it only took two days, the same as Origin did when I need their help.

Those who get helped, typicaly will not post about it in the forums. A customer who had a bad experiance will tell an average of 7 people. A customer who had a good experiance will tell an average of two.

People also tend not to use support for what they are for, account and billing issues. Tech support for games is supposed to go to the game's developer.

[HLCinSC]

I kind of thought of trading cards as that system. Buy more games, get more cards, sell them on the market to get credit towards your next Steam purchase.

[JPMcMillen]

CharlestONE の投稿を引用：

I kind of thought of trading cards as that system. Buy more games, get more cards, sell them on the market to get credit towards your next Steam purchase.

Especially if you buy a game when it first comes out. Cards are in short supply so you can usually make decent money off them.

[cSg|mc-Hotsauce]

JPMcMillen の投稿を引用：

CharlestONE の投稿を引用：

I kind of thought of trading cards as that system. Buy more games, get more cards, sell them on the market to get credit towards your next Steam purchase.

Especially if you buy a game when it first comes out. Cards are in short supply so you can usually make decent money off them. :RogueMoneybags:

cs:go cases when they first drop sell for about $15.

ive made hundreds off of that alone over the past 5 years.