game crashing

[johnboy1958]

I am really fed-up with this game. I purchased it for my pc, which has more than DOUBLE THE REQUIRED SPECS. Game would not even get past the sreen titles without FREEZING. My mate (who is more technical than me) deleted the disc version of the game, and dowloaded it from steam said the steam version would automatically detect my pc. settings and adjust the game accordingly. After waiting overnight (my download speed not great) i eagerly started up the steam version, and guess what EXACTLY THE SAME. i can't even get past the opening titles to play the game. I think there should be some way of giving customers a refund, when they pay good money,and can't use the game. If anyone has any further suggestions, i will be more than happy to try them???? Just tried game again with steam, and got following error report ; Problem signature:
Problem Event Name: APPCRASH
Application Name: HMA.exe
Application Version: 1.0.438.0
Application Timestamp: 50b5399f
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.325
Fault Module Timestamp: 4df2be1e
Exception Code: c0000005
Exception Offset: 00001ed7
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
If anyone understands this, please advise???

[PELUXA1]

Try checking this...

https://support.steampowered.com/kb_article.php?ref=7169-TIAV-5361


If that doesn't work, you can check this...

https://support.steampowered.com/kb_article.php?ref=5358-WYPA-5049

[johnboy1958]

Thanks, but non of these links work :(

[Washell]

Escrito originalmente por johnboy1958:

I am really fed-up with this game. I purchased it for my pc, which has more than DOUBLE THE REQUIRED SPECS.

Every single time I see someone say this, it turns out they have something like a GT520, thinking it's twice as good as a GTX260 when in fact the 520 is utter crap for running the latest games. How about telling us your GPU and CPU?

Second, are you perhaps cancelling the first time install, thinking "you already have DirectX and the Visual C++ redistributables"?

Third, are you on vista, 7 or 8? It won't work on XP.

[johnboy1958]

Hi, thanks for reply. Here goes:-

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio XPS 8100
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 6104MB RAM
Page File: 2508MB used, 9695MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: None
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

If this won't work, please advise me :)

[Felix]

Maybe I'm just a bit blind, but I can't see your GPU listed there...? :S

[johnboy1958]

Not everyone is a computer geek like you obviously are! I am asking for HELP, not sarcasm.
If you tell me how to find my GPU, i will gladly send it. Try to help, without the sarcasm please ?

[Pheace]

Intel Graphics Media Accelerator HD, apparently...

Ahh, the wonders of preassembled systems and how they tuck away the graphics part. Dell Inc. was a pretty bad sign to begin with. Google is full of people looking to upgrade the graphic card in that system.

[johnboy1958]

Is this any help ???

Hitman: Absolution
System Requirements Lab Analysis
Congratulations, your computer passes the minimum specification required to run this product.
Minimum
CPU
Minimum: True dual core CPU (Intel, AMD)
You Have: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
CPU Speed
Minimum: Info
You Have: 2.8 GHz
RAM
Minimum: 2 GB
You Have: 6.2 GB
OS
Minimum: Windows Vista, 7
You Have: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
Video Card
Minimum: Nvidia Geforce 8600 512 Mb RAM, or AMD equivalent (Radeon HD 4650)
You Have: GeForce GT 220
Features: Minimum attributes of your Video Card
Required, pixel shader version 4.0
You have 4.1
Vertex Shader version 4.0
You have 4.1
Dedicated Video Ram 512 MB
You Have 1.0 GB
Sound Card
Minimum: Yes
You Have: NVIDIA High Definition Audio

Does this help ???

[Pheace]

GeForce GT 220 <-- That's your videocard then. I'm not familiar with the Nvidia line myself but I don't think it's a particularly good one.

[johnboy1958]

So you only THINK. Mmmm a reply off someone who KNOWS would be more helpful. :)

[Pheace]

Escrito originalmente por johnboy1958:

So you only THINK. Mmmm a reply off someone who KNOWS would be more helpful. :)

True. That was just based on some random googling where someone asked how well it would run Skyrim and the response was roughly 'like crap'. So yeah, not exactly professional advice there ^^

[johnboy1958]

I am totally stuck, so appreciate your advice.So you're saying possibly a video card problem ?
Is there any type of card you could reccomend, as my IT mate says they vary from £25 TO £500 depending on what you want. Obviously i am not going to pay vast ammounts to play 1 game.

[Pheace]

I can't really help you with that. Better to wait for someone who knows, or perhaps ask in the hardware forums, or google for "dell Studio XPS 8100 graphics card", you'll see a lot of threads about upgrading the graphics card.

[johnboy1958]

Cheers. :):)

[johnboy1958]

PROBLEM SOLVED !!!!! Just went on NVIDIA website and downloaded update for graphics card.Appears to have done the trick :):)