Todas as discussões > Fóruns Steam > Help and Tips > Detalhes do tópico
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Tactical Sasquatch 29/mai./2013 às 14:55
Problems with Payment
Got a reply on a ticket just now they said:

"Hello,

Thank you for contacting Steam Support.

We apologize for the inconvenience.

Unfortunately, we are currently experiencing issues with our payment processor.

Your transaction was reported to us as failed; however, we are actively investigating this issue."

Just wanted to give everybody a heads up, they are fixing it!
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Exibindo comentários 1–15 de 91
floki 29/mai./2013 às 14:59 
Ok. Thanks for information.
#1
kdr20 29/mai./2013 às 15:24 
fixing from 7-8 hours ? dont let my laugh
#2
Trikky 29/mai./2013 às 15:27 
Yea my order was cancelled and said the card was declined. I just checked my account and I have enough, so I'm glad to hear it's not just me.
#3
^^ 29/mai./2013 às 15:29 
yep
#4
dirrtymartini 29/mai./2013 às 15:34 
Escrito originalmente por tคςtเςคl รครợยคtςђ:
Got a reply on a ticket just now they said:

"Hello,

Thank you for contacting Steam Support.

We apologize for the inconvenience.

Unfortunately, we are currently experiencing issues with our payment processor.

Your transaction was reported to us as failed; however, we are actively investigating this issue."

Just wanted to give everybody a heads up, they are fixing it!

Is this for one particular payment method (VISA, Mastercard, Paypal, etc.) or all of them?
#5
Spawn of Totoro 29/mai./2013 às 15:36 
Escrito originalmente por iTurkishWarrior:
fixing from 7-8 hours ? dont let my laugh

Depends on when the issue was cought, time zone and located. It can take a fair amount of time when dealing with multiple systems spanding severl companies. It can take days just to find out a plug wasn't fully in.
#6
Fu`Ni IIeTrYIIIka 29/mai./2013 às 15:39 
Got a reply on a ticket just now they said:
#7
Tactical Sasquatch 29/mai./2013 às 15:46 
Well i used IDEAL on the payments i made, so far every dutch guy that used ideal had this problem: money was drawn from the bank, but steam said it failed to confirm, thats all i know.
#8
Spawn of Totoro 29/mai./2013 às 15:48 
Escrito originalmente por dirrtygsharp:
Is this for one particular payment method (VISA, Mastercard, Paypal, etc.) or all of them?

Going by the OP and the other thread (and the fact I bought a game with no issues), I would guess that it is an issue with who ever collects the payments for Steam in the EU.

Just hope it doesn't have anything to do with the DOJ shutting down the Liberty Reserve yesterday...
Última edição por Spawn of Totoro; 29/mai./2013 às 15:49
#9
Burningstars470 30/mai./2013 às 4:31 
anyone already heared something from steam ? i Didnt hear @#$@# yet..
#10
Tikre 30/mai./2013 às 5:24 
Escrito originalmente por jurakker:
anyone already heared something from steam ? i Didnt hear @#$@# yet..
Not yet...I'm waiting too.
#11
Tactical Sasquatch 30/mai./2013 às 5:39 
Haven't heard anything yet guys, but i tried to pay with ideal yesterday evening, but it said ideal was out because of an isue. I guess they are taking time to fix it?
#12
sibirskii// 30/mai./2013 às 5:53 
Want buy some games, bit can't, WebMoney and Yandex Money don't work.
Somebody heard, when it will be fix?'
#13
joee 30/mai./2013 às 5:54 
well they better hurry up!!! :@
#14
Tactical Sasquatch 30/mai./2013 às 5:56 
Seems it is just the EU having this problem.
"we are currently experiencing issues with our payment processor"
Is there anyone having the same problem outside of the EU?
#15
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Todas as discussões > Fóruns Steam > Help and Tips > Detalhes do tópico
Publicado em: 29/mai./2013 às 14:55
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