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Harb. May 24, 2013 @ 5:24am
Steam Wallet Code is Invalid
Hi, i recently bought this $15 Steam wallet card and i tried to place the code in, and it says "The wallet code you entered is invalid." I'm pretty sure that no one else has this code and it would say 'duplicate' instead of 'invalid'. Is there any solution for this??

I have read another thread and it said that "When you try to activate too many codes in too short a period, the system locks you out for a few hours whilst showing the "Invalid Key" error. Just wait and try again later, and it'll work fine." and "Wait a hour or so(it may take less time) and try again." What exactly do i have to do?

Based on what i understood, i think i had to enter many invalid keys and then wait an hour or more and it would work fine, It worked for them, but it didn't for me. Anyone know how to fix this?
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Showing 1-15 of 45 comments
Felix May 24, 2013 @ 5:40am 
Are you certain you are entering the correct characters. Make sure you're not mistaking 0 for O, 8 for B and etc.

If it has any dashes in it make sure you type those in, too.

Finally, make sure you don't have any blank spaces before or after your code as that could cause Steam to call it invalid, too.
Harb. May 24, 2013 @ 5:44am 
Yes i am sure that i correctly typed it. The dashes, the numbers and letters, No space. Exactly the same as my code.
Felix May 24, 2013 @ 5:49am 
Very quickly, where did you buy the code from?
Harb. May 24, 2013 @ 5:51am 
It's in a gaming store in the philippines, my friend bought a card from there too and it worked for him the first time he entered it :/
Felix May 24, 2013 @ 5:52am 
Originally posted by ❖CPA❖ MisterShuu:
"Wait a hour or so(it may take less time) and try again." What exactly do i have to do?

Have you waited a couple of hours without typing in the code yet? If not, wait a couple of hours and try again then.

If so, or if you're still having problems after waiting a couple of hours, log out of Steam and log back in again. Then try activating your code.

If you are STILL having problems, I'd suggest you contact Steam Support about this. Steam Support requires an account that is DIFFERENT to your Steam Account, so if you don't have a Steam Support account you'll need to create one. https://support.steampowered.com/register

Once you have your Steam Support account, you'll need to create a new ticket: https://support.steampowered.com/newticket.php

Make sure you show photographic proof of your Steam Wallet code receipt, making sure to write your Support Ticket number on the receipt (You'll need to create your ticket to get your Ticket number and then add to your ticket with the photo afterwards).
Harb. May 24, 2013 @ 5:55am 
Ok, I will try. Thank you. I will post back to report what would happen
ZorbX May 24, 2013 @ 5:59am 
blaaablaaa :):csgocross:
Chihiro 六平 May 24, 2013 @ 6:24am 
.....
Satoru May 24, 2013 @ 6:28am 
... The Phillipines doesn't have Steam Wallet cards as far as I know.

Sounds like you got scammed.

Don't buy such things from unauthorized resellers.
Last edited by Satoru; May 24, 2013 @ 6:29am
Harb. May 24, 2013 @ 6:35am 
But my friend bought a $15 card from the very same store and worked just fine
Spawn of Totoro May 24, 2013 @ 6:38am 
Originally posted by ❖CPA❖ MisterShuu:
But my friend bought a $15 card from the very same store and worked just fine

Some times they will, some times they won't. The are not officialy sold in the Philipines. The only way they can get them is buying them elswhere and re-selling them. That means the card is already activated before they even sell it to you. There is a lot of potental for the card to have been used, or for the card to not have been properly activated.

Unforunetly, Support will most likely be unable to assist you with this issue. The card was bought in a grey market, not an authorized retailer.

Contact support anyways, if there is even a small chance, they are the only ones who can assist you.
Last edited by Spawn of Totoro; May 24, 2013 @ 6:41am
Harb. May 24, 2013 @ 6:55am 
I see, thanks for that. well i guess i wont be buying any card from there anymore xD
kyzkyzkyz Jun 21, 2013 @ 5:07am 
let me guest.. u Bought from DATABLITz right?
Harb. Jun 23, 2013 @ 3:59am 
yep
stimuluc Jul 3, 2013 @ 3:56pm 
same with me the steam wallet code is not working and astralia has just recent started selling wallet codes
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Date Posted: May 24, 2013 @ 5:24am
Posts: 45