Duplicate CD key for Half life platinum. have the physical manual

[Raider]

Hi, so I just found my half life cd box with the CD key still inside. I tried to register it on steam for the platinum edition but got a duplicate cd key error. I have submitted a support ticket, can even take a picture to prove I own it. im just wondering do you guys think I have a chance to get my platinum edition with this evidence?

[Spawn of Totoro]

Did you ever register it before? Any brothers or sister have access to it? Friends?

[Raider]

No only me, nope never registered it. was going through an old closet looking for homeworld 2. last time this half life CD seen the light of day was around 2001

[Spawn of Totoro]

Well, even with the cd, book and physical code, I don't think Stupport can help you.

From their prespective, the code was used and is attatched to the account. The account holder will say he tossed or lost the disk and such. Since there is no way to truly prove thing one way or another, things will most likey stay as they are.

You already contacted support, that is the most you can do. They can tell you what your chances are and if it is possible.

No one here can realy say 100% what will happen wither way, myself included.

[Raider]

Alright thanks for the reply spawn. was wondering if anyone else had encountered this situation before

[«Gғм» Kid Of The Century]

Actually, unlike Spawn of Totoro, I think you'll be able to.
Since you have an actuall proof of ownership you might be entitled to that copy, even if -I'm making an example, don't get me wrong- you stole that physical copy from someone else.

Keep us updated, I'm curious to know what Support has to say.

[Spawn of Totoro]

İlk olarak «Gғм» Kid Of The Century tarafından gönderildi:

Actually, unlike Spawn of Totoro, I think you'll be able to.
Since you have an actuall proof of ownership you might be entitled to that copy, even if -I'm making an example, don't get me wrong- you stole that physical copy from someone else.

Keep us updated, I'm curious to know what Support has to say.

If all he has is the cd-key and does not know the account information, why would they? Especialy if it has been attatched to that account for a few years. It has been i his closet since 2001, afterall.

Support would be suspicious. I only see two outcomes. Either they say no or they lock out the key compleatly and no one gets it.

There have also been times where duplicate keys were released. That is another possibility. We are talking about a game released before Steam.

[«Gғм» Kid Of The Century]

İlk olarak Spawn of Totoro tarafından gönderildi:

If all he has is the cd-key and does not know the account information, why would they? Especialy if it has been attatched to that account for a few years. It has been i his closet since 2001, afterall.

Support would be suspicious. I only see two outcomes. Either they say no or they lock out the key compleatly and no one gets it.

There have also been times where duplicate keys were released. That is another possibility. We are talking about a game released before Steam.

Hm, you have a point considering all he can provide is a box ♥♥♥. And a box ♥♥♥ alone might not be enough, considering one could pass it to other people.

Now I'm even more curious...

[Marble]

If I remember correctly, you need to scan the box, sticker with the key on it (manual page or whatever) and a copy of the receipt.

[Raider]

I know its a lon shot but hopefully me living in Ireland and having the CD case/manual will help, if the person who registered it lives in like west coast america :P, receipt is definatly not going to happen. like I said last time this case seen the light of day was 2001

[ｐｓｙｄｅｘ]

Don't worry , you'll get your key activated :) Same happened to me , support staff helped me. Dunno what's wrong with our boxed copies and how the hell did they got used.

[Raider]

Good to hear! now just have to wait on support staff :P

[Herr Katze]

This is really great to hear! I got the generation edition of the game from a car boot sale, and I have exactly the same problem. Glad to hear it can get fixed!

[Herr Katze]

I'm sorry to say that this does not work. I sent Steam Support an E-Mail, and they could not help. It is a shame, as I would have loved to play this on the steam servers online.

[BlazerJake]

I know this is an old post but i had the same problem & i figured it out in my case so i wanted to share. At first i tried using the key from the Half-Life cd case and i got the duplicate cd key error, but then i tried the cd key from the Half-Life: Blue Shift cd case and it worked! This unlocked a whole bunch of games on my steam including the Original Half-Life itself.