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討論區規矩與守則
檢舉此篇文章
Also secure your account.
Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.
Do each of the steps.
sometimes people give their info away to third party sites
trading sites and the like
sometimes they are scammed and scared into giving it
dicord scams and vote for my team and all that
if it did happen to be a leak from another site, there is not anything that steam could do
it would not be a leak from steam, as nobody is selling steam info anywhere
at least not as of friday
if you are intent on contacting them,
pick something close in the account section
you will more than likely get a template response telling you that there is nothing they can do
Scammed items and any wallet funds lost are not returned. All you can do is report any accounts involved.
The account name, the password and the KEY to the door, the Steam Guard Mobile code, or scanning the QR code or authorising via fingerprint giving them access to the account.
How? by either logging into a known scam site or sites, tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link, signing in through a fake login window, the fake Valve employee scam etc.
How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.
The alternative is not plausible:
1) Someone would have to "GUESS" your account name from "millions of possible combinations".
2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".
3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.
The weakest link is the end user, not the security offered.
This is not about blaim this is about so steam user stop use normal browsing to whatever site that can be seen as legit and even they can get hacked . point is try avoid tell any info, if that even possible. on other thirdpart site not related to whatever product you have.
The other helper here doing fine job, but we also need how to change this behavier in what ppl do.
i do not say other do not know this, its more, a new steam user everyday has this issue and ppl need to wake up here.
Hijackers never use their own accounts to do anything. Those accounts were also hijacked accounts. Banning them is generally pointless because they will just go back to the original owner
Heck your own account was likely used to sell or trade other items a well. Would you want your own account banned as well?
Support usually just issues account locks (which normal users can't see, like the OP) and waits for the owner to reclaim them.
This is why people get mad when they see the account still active after the owner reclaimed it.