Steam download speeds are incredibly slow

[Jack4717]

I have tried everything. I do not have a limiter set, my download region is correct, I have cleared my cache, and I have already tried to reinstall steam (didn’t fix). My download speed for my internet is ~670Mbps, yet my steam can only go around 0-15mbps. Any ideas?

[Balazs]

Same problem here... Im from Hungary

[Mezzarthy]

I'm from Slovakia and I have the same problem since yesterday, I cannot get past 1.4 MB/s that it peaks at. Other app have no problem running at 18-23MB/s. I've checked my IO, tried different servers that my friends who dont have problems said they were using (e.g. Netherlands, Sweden servers) instead of Hungary/ Czech Republic / Polish servers that I thought could help and still nothing. I've reached out to Steam with a ticket, hopefully they look into this a little deeper.

[japanfan_rm]

Same problem here in germany .. after all tries to fix the problem i haver reset my router .. than i had my normal downloadspeed for 1 - 2 minutes and now i have again a speed from less 1 mb/s. how can it be? and i found 2 sites on wich you can send your problems with many apps like steam and there is on 1 site 86% people in germany say that they have problems with download on steam and the other site say that 57 % people in germany say that they have problems with download on steam.

edit says: i have this problem since 13.1.2024

[japanfan_rm]

How can it be that so many people have had such big problems downloading from Steam for a few days? Do they all suddenly have outdated or broken hardware? Or are they all suddenly too stupid to use Steam? For everyone where the download still works perfectly: do you want to convince many people that it's suddenly their fault? And that even though everything was going well until a few days ago? Are you ♥♥♥♥♥♥♥ serious? Really? Couldn't it be that it's also because of the provider that calls itself Steam or Valve? Think before you respond to others and then tell them that this sudden appearance of this major download problem is their fault.

[DiGiLuN]

I saw when i try to download something during daytime 9am-5pm it will go normal speed but after 5pm it groes back to slow speed but only in steam. Battlenet, Epic, Uplay downloads normally but steam slow down

[WrongfulCarrot]

Is everyone's provider Telekom? Must be a problem on their end at this point.

Edit: just checked, seems to be fine now (at least for me)

[DiGiLuN]

Opprinnelig skrevet av WrongfulCarrot:

Is everyone's provider Telekom? Must be a problem on their end at this point.

Edit: just checked, seems to be fine now (at least for me)

Yes i have internet from Telekom but as i said in different time it downloads normally but at evening it slows down but only on steam battle net and epic works normally

[Ettanin]

It could be a net neutrality issue. Wouldn't be surprised because the Deutsche Telekom is notorious for it.

http://web.archive.org/web/20200205014018/https://wiki.hetzner.de/index.php/Double_Paid_Traffic/en

[crunchyfrog]

Opprinnelig skrevet av WrongfulCarrot:

Opprinnelig skrevet av crunchyfrog:

If you have another device on the same network that indicates something software wise or hardware wise on your current setup is causing it.

You can try a couple of things to narrow it down.

First off boot Windows in Safe Mode WITH netwroking. ONLY run Steam and then try downloading. If it goes OK, then it proves that some software on your PC is causing the issue. If it doesn't then it's likely something else.

Again the trick especially a couple of weeks after a sale is to region dance. As I said above, go to Google, look up which regions of the world are currently around 2 to 4 am and pick any of those, to find which best works for you.

Safe mode didn't narrow it down to software conflict sadly. The region thing also can't be it, tried that in pretty much all the timezones at this point and the limit is present constantly. Complete reinstall also didn't change a thing.
Tried reinstalling my network driver as well to no result.
Write speed is also not an issue, the drive otherwise works well.
Disabling firewall also didn't solve it.

The weird thing is that all of us here in this thread started to experience this at around the same time and we all experience pretty much the same amount of limit of 1MB/s.

The wise thing would be to find the common points we have, maybe that helps.
I'm from Hungary and the relevant parts of my config are:
CPU: 13700KF
MB: Gigabyte Aorus Elite AX DDR4
SSD: Kingston KC3000 2TB

Yeah it's looking that way now by the sound of it.

I would suspect some server issue somewhere in Europe or maybe some ISp(s) doing something shady. It's happened before.

All I can tell you is that these tips I gave are the best way to try and get rid of the usual culprits, so it's looking like it is outside your system.

I'll keep an eye on this and hope it gets resolved soon.

[DiGiLuN]

Opprinnelig skrevet av crunchyfrog:

Opprinnelig skrevet av WrongfulCarrot:

Safe mode didn't narrow it down to software conflict sadly. The region thing also can't be it, tried that in pretty much all the timezones at this point and the limit is present constantly. Complete reinstall also didn't change a thing.
Tried reinstalling my network driver as well to no result.
Write speed is also not an issue, the drive otherwise works well.
Disabling firewall also didn't solve it.

The weird thing is that all of us here in this thread started to experience this at around the same time and we all experience pretty much the same amount of limit of 1MB/s.

The wise thing would be to find the common points we have, maybe that helps.
I'm from Hungary and the relevant parts of my config are:
CPU: 13700KF
MB: Gigabyte Aorus Elite AX DDR4
SSD: Kingston KC3000 2TB

Yeah it's looking that way now by the sound of it.

I would suspect some server issue somewhere in Europe or maybe some ISp(s) doing something shady. It's happened before.

All I can tell you is that these tips I gave are the best way to try and get rid of the usual culprits, so it's looking like it is outside your system.

I'll keep an eye on this and hope it gets resolved soon.

Do you think the issue will be only at evening hours or all time because i have only slow download here on steam at evening everithing works fine

[Mezzarthy]

Yesterday around 3PM when I checked it was at 1MB/s.. later at midnight when I got back on the PC I had 10MB/s finally, still not the usual 20+ but I'll take it over the 1MB/s. And this morning when I turned it on, I'm getting 15-16 MB/s. Will continue to observe it.
PS: I've done no changes at all, no further TSing than what I've done on Jan 13. Also I've noticed people mentioning Telekom.. I really wonder if it could be a connection, altho Slovak Telekom is "different" than Telekom HU or DE, it's suspicious to say the least..

[DiGiLuN]

Opprinnelig skrevet av Mezzarthy:

Yesterday around 3PM when I checked it was at 1MB/s.. later at midnight when I got back on the PC I had 10MB/s finally, still not the usual 20+ but I'll take it over the 1MB/s. And this morning when I turned it on, I'm getting 15-16 MB/s. Will continue to observe it.
PS: I've done no changes at all, no further TSing than what I've done on Jan 13. Also I've noticed people mentioning Telekom.. I really wonder if it could be a connection, altho Slovak Telekom is "different" than Telekom HU or DE, it's suspicious to say the least..

I am looking at it 4 days in row betwen 9am-5pm 60-80Mb/s but after 5pm almost 1 Mb/s I have telekom optic 1GB/S

[Ettanin]

the testimonies from more and more people definitely indicate a Double Paid Carrier being greedy issue. This is an attack on net neutrality as end user ISPs artificially throttle speeds to make content providers such as Steam (using Akamai) pay more.

Telekom/T-Mobile is notorious for this problem, but they are not the only ones that attempt to extort content providers.

Using a VPN (to adhere to the SSA, use a VPN server in the same country as yours) to circumvent these limited routings can provide some mitigation until the ISPs either give up their greedy politics or find an agreement with the affected parties.

[BBENCE]

Opprinnelig skrevet av WrongfulCarrot:

Opprinnelig skrevet av crunchyfrog:

If you have another device on the same network that indicates something software wise or hardware wise on your current setup is causing it.

You can try a couple of things to narrow it down.

First off boot Windows in Safe Mode WITH netwroking. ONLY run Steam and then try downloading. If it goes OK, then it proves that some software on your PC is causing the issue. If it doesn't then it's likely something else.

Again the trick especially a couple of weeks after a sale is to region dance. As I said above, go to Google, look up which regions of the world are currently around 2 to 4 am and pick any of those, to find which best works for you.

Safe mode didn't narrow it down to software conflict sadly. The region thing also can't be it, tried that in pretty much all the timezones at this point and the limit is present constantly. Complete reinstall also didn't change a thing.
Tried reinstalling my network driver as well to no result.
Write speed is also not an issue, the drive otherwise works well.
Disabling firewall also didn't solve it.

The weird thing is that all of us here in this thread started to experience this at around the same time and we all experience pretty much the same amount of limit of 1MB/s.

The wise thing would be to find the common points we have, maybe that helps.
I'm from Hungary and the relevant parts of my config are:
CPU: 13700KF
MB: Gigabyte Aorus Elite AX DDR4
SSD: Kingston KC3000 2TB

Szia. Nálam is fentáll ez a hiba. Szombat este óta. Én is már kb mindent megpróbáltam amit neten találtam de nem oldotta meg semmi

[WrongfulCarrot]

Opprinnelig skrevet av BARBORÁK Bence:

Opprinnelig skrevet av WrongfulCarrot:

Safe mode didn't narrow it down to software conflict sadly. The region thing also can't be it, tried that in pretty much all the timezones at this point and the limit is present constantly. Complete reinstall also didn't change a thing.
Tried reinstalling my network driver as well to no result.
Write speed is also not an issue, the drive otherwise works well.
Disabling firewall also didn't solve it.

The weird thing is that all of us here in this thread started to experience this at around the same time and we all experience pretty much the same amount of limit of 1MB/s.

The wise thing would be to find the common points we have, maybe that helps.
I'm from Hungary and the relevant parts of my config are:
CPU: 13700KF
MB: Gigabyte Aorus Elite AX DDR4
SSD: Kingston KC3000 2TB

Szia. Nálam is fentáll ez a hiba. Szombat este óta. Én is már kb mindent megpróbáltam amit neten találtam de nem oldotta meg semmi

Sajnos csak várni tudsz, biztos hogy a szolgáltatókkal van valami. Nálam már megoldódott a probléma, úgyhogy a te régiódhoz is előbb utóbb el kell érjen a hibajavítás.