Transfer my account balance to my bank account

[edkr1]

I have a balance of $150.00 in my steam account can it be transferred to my bank account?

[Ettanin]

no, this is store credit, not real currency. You can buy games and items with it.

[edkr1]

Well I used $150.00 of my money and to me this is real money!

[Ettanin]

Even if Steam would wish to, they legally are not allowed to. Valve has no banking license. They are not a recognized bank.

[edkr1]

So if I purchase anything with my bank account then it is my risk? Then you should not be allowed to take money from people or vavlve I should say.

[Crazy Tiger]

Originally posted by edkr1:

Well I used $150.00 of my money and to me this is real money!

It isn't relevant at all what it means to you. You converted real money to store credit, that's is the reality which is relevant.

If you topped the wallet from an external payment method within the past 2 weeks and haven't spend any of it, you can refund it. Otherwise nothing to be done.

[edkr1]

The relevance is it was more than 2 weeks ago what does that time difference mean if I can get a refund in two weeks why can't I get now? I know that you don't make the rules however, I have no way to appeal this???

[Supafly]

Originally posted by edkr1:

The relevance is it was more than 2 weeks ago what does that time difference mean if I can get a refund in two weeks why can't I get now? I know that you don't make the rules however, I have no way to appeal this???

You converted your REAL money into store credit. You can not convert it back now as it's too late. Steam doesn't make the rules. They are following the law. There is nothing you can do now

[edkr1]

So I added this $150.00 two weeks ago.

[Supafly]

Originally posted by edkr1:

So I added this $150.00 two weeks ago.

Outside refund window. You cannot convert voucher/store credit into real money. there is nothing you can do now besides spending it on Steam

[Crazy Tiger]

Originally posted by edkr1:

The relevance is it was more than 2 weeks ago what does that time difference mean if I can get a refund in two weeks why can't I get now? I know that you don't make the rules however, I have no way to appeal this???

If it was more than 2 weeks ago that you added it via external payment method (not gift cards, mind), you cannot refund it. If it's less than 2 weeks and you used none of it, then you can refund it. That's the difference.

You can try a manual ticket, but seeing the amount it's quite possible they'll deny it anyway. For the manual ticket: find the purchase, choose the "I have a question about this purchase" option and explain politely. If they still say "no", that's final.

[MonkehMaster]

seems "crazy tiger" was the only one willing and giving any good and helpful info.

.

easiest answer...

https://help.steampowered.com/en/faqs/view/78E3-7431-1E88-AD59

No, your Steam wallet funds cannot be moved or gifted to another Steam account. You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds. Please review our Refund Policy and Common Refund Questions for more information.

and here..

https://store.steampowered.com/steam_refunds

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

also some common questions about refunding here.

https://help.steampowered.com/en/faqs/view/5FDE-BA65-ACCE-A411

.

in general, if not used and within or on, the end date of refund period, you are likely to get a refund.

or..

they have been known to refund outside of the refund period (games, wallet, ect..), but thats not always going to happen and isnt always the case.

you can try a manual ticket and explain why you need it refunded, if you are outside the time period, but not far past it and havent used the funds, you may or may not, still have a chance at the refund.

if they say no, then you are out of luck.

in any case, good luck

[edkr1]

Is there a phone number in the US that I can call and speak to someone at Steam. I really don't prefer texting much.

[d3str0y3r]

Originally posted by edkr1:

Is there a phone number in the US that I can call and speak to someone at Steam. I really don't prefer texting much.

No, the support ticket system is the only option.

[Hennix]

no moneylaundring on steam for good

[Spawn of Totoro]

https://store.steampowered.com/steam_refunds

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

You agreed to the refund policy when you made the account and with each purchase. If you are out side the refund policy, then a refund is unlikely.

You can try a manual refund by submitting a support ticket and it will be considered by Valve, but is not guaranteed.

Originally posted by edkr1:

Is there a phone number in the US that I can call and speak to someone at Steam. I really don't prefer texting much.

Valve only uses the ticket system. They do not offer phone support. Calling their HQ will only get you directed to Steam to submit a ticket.