BrightWolf410 Sep 16, 2024 @ 12:26am
Game purchase pending?
I have recently bought a game using my cash app account and it says it’s pending. It has never taken more than a second to go through. It charged my account but it’s not in my library yet. Is there anything I can do to do really anything to fix this? If it’s a new thing they do then how long would this process take?

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crunchyfrog Sep 16, 2024 @ 12:38am 
If it's pending all you can do is wait. Someservices can take time, and I suspect that's the case here.

What you should understand is how the banking system basically operates. When you make a payment, there's a short window for the handshake between the vendor and the payment provider. Sometimes it fails and it can cause issues similar to this, but the point is that when there's issues with the handshake, there's backup systems where the transactions are verified via another method usually overnight.

So what you do is wait. It usually gets corrected then and goes through or it fails and notifies you then.

But be aware that sometimes it can take up to 3 working days if it has completely failed as your money at your bank end doesn't get removed from your account -it just APPEARS that way. It's just ring fenced so you can't use it, so it just sits there until a few days pass and by that time it gets released again.

So your best bet is to check back tomorrow. If it's still pending then you might have to wait up to 3 working days.
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Date Posted: Sep 16, 2024 @ 12:26am
Posts: 1