Getting a partial refund for a game that went on sale just a few days after I baught it
Less then a week ago i purchesed an expention for halo infinte, that costed 60$. now it went on sale and its 23$. I saw in another forum that even if you passed the 2 hours mark you can still ask for a refund to buy it again with the sale, so i contected steam and asked for a refund, explaining the case. I didnt get it. honestly feels like i was cheated out of my money. Is there anything I can do about that? maybe another steam worker that can explain me?
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If support denied your manual ticket, that's it. Enjoy your full priced game/dlc.
They don't do partial refunds. And while they do exceptions and take sales into account, if you played too much, they'll deny it still.

Have you done the regular refund route or the manual ticket route? If the former, that's automatic and denies anyone who is either over 2 weeks or over 2 hours. If the latter, the answer should be taken as final.

Keep in mind that such exceptions are on a case-by-case basis, that asking for a refund doesn't equal getting one and that the experience of other people are not relevant.

You bought the game knowing the price, you obviously thought it was worth it. That you didn't have the patience to wait for a sale, even though games go on sale on Steam very regularly, is a decision on your end. You haven't been cheated out of money unless your own actions and decisions count as that.
Dernière modification de Crazy Tiger; 16 mars 2024 à 4h29
Why did you pay full price for a three year old game?
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Posté le 16 mars 2024 à 4h15
Messages : 3