Scam problem

[z11]

Hello. I have a problem with a scam. Some time ago, a bot or someone impersonating bought an item from Dota 2 worth 0.03 of the market price for over 400 PLN. I can't find this person in the exchange transaction to report the problem to support, is there another way to report this to Steam or find this user differently? Thanks for your help!

[cSg|mc-Hotsauce]

Originally posted by z11:

Hello. I have a problem with a scam. Some time ago, a bot or someone impersonating bought an item from Dota 2 worth 0.03 of the market price for over 400 PLN. I can't find this person in the exchange transaction to report the problem to support, is there another way to report this to Steam or find this user differently? Thanks for your help!

You don't need to find the user. Just report the transaction to support.

[z11]

Originally posted by cSg|mc-Hotsauce:

Originally posted by z11:

Hello. I have a problem with a scam. Some time ago, a bot or someone impersonating bought an item from Dota 2 worth 0.03 of the market price for over 400 PLN. I can't find this person in the exchange transaction to report the problem to support, is there another way to report this to Steam or find this user differently? Thanks for your help!

You don't need to find the user. Just report the transaction to support.

:nkCool:

I know, but it was half year ago, if I klick on "see more transactions" there's no any button or options to report it. All I can do is to look at this or take a screenshot as a proof.

[Hamless Hog]

Originally posted by z11:

Hello. I have a problem with a scam. Some time ago, a bot or someone impersonating bought an item from Dota 2 worth 0.03 of the market price for over 400 PLN. I can't find this person in the exchange transaction to report the problem to support, is there another way to report this to Steam or find this user differently? Thanks for your help!

Report for what? how is that a scam?

[z11]

Originally posted by Hamless Hog:

Originally posted by z11:

Hello. I have a problem with a scam. Some time ago, a bot or someone impersonating bought an item from Dota 2 worth 0.03 of the market price for over 400 PLN. I can't find this person in the exchange transaction to report the problem to support, is there another way to report this to Steam or find this user differently? Thanks for your help!

Report for what? how is that a scam?

I don't know. My friends had the same situaction. I needed to change my password and log out from other devices. Also he blocked all my FRIENDS.. I must have unblock them. Crazy was it :c

[JPMcMillen]

Originally posted by z11:

Originally posted by Hamless Hog:

Report for what? how is that a scam?

I don't know. My friends had the same situaction. I needed to change my password and log out from other devices. Also he blocked all my FRIENDS.. I must have unblock them. Crazy was it :c

Do all the following steps to properly secure your account.

Scan for malware https://www.malwarebytes.com/

Deauthorize all other devices https://store.steampowered.com/twofactor/manage

Change passwords from a clean computer

Revoke the API key https://steamcommunity.com/dev/apikey

Generate new backup codes

If there were any API keys to revoke, it usually means you logged into some other site with your Steam credentials, whether you were aware of this or not. This is common with skin trading/gambling sites, but there are plenty of scams that want you to click a link to vote for someone's team or some kind of giveaway. It can also happen with targeted malware or if you use computers that others also have access to (internet cafe, schools, etc...).

[Unn4m3d (♥AUT♥)]

Follow the Steps provided above and STOP using external trading sites.
They are Scam sites, you enter your account information on them and they empty your account.
And before you Deny it, yes you DID use them, you literally have some in your Groups.

[3.16 BMI ROPZ]

Hello!

Sorry to hear that you’ve encountered a scam. Unfortunately, Steam cannot reverse trades since all trades require confirmation before being completed. However, you can still take some actions:

Report the Scammer:

If you remember the scammer’s profile, go to their Steam profile → Click on the "More" button (three dots) → Select "Report Violation" → Choose "Attempted Trade Scam."
If you traded through the Steam Market, check your Market History (Steam → Inventory → Market Transactions) to find the trade.
Check Your Trade History:

Go to Steam → Inventory → Trade Offers → View Trade History
This will show all your trades, and you might find the scammer’s profile there.
Contact Steam Support:

If you can't locate the user, submit a ticket to Steam Support under Trading and Market Issues → I’ve been scammed.
Provide all the details you have (trade history screenshots, market transaction logs, and chat logs if available).
Enable Steam Guard & Trade Confirmations:

To prevent future scams, ensure Steam Guard and mobile trade confirmations are enabled to secure your account.
Unfortunately, Steam does not refund lost items, but reporting the scammer helps prevent future scams. Be cautious of trades that seem too good to be true!

Let me know if you need more help

[Hamless Hog]

Originally posted by z11:

Originally posted by Hamless Hog:

Report for what? how is that a scam?

I don't know. My friends had the same situaction. I needed to change my password and log out from other devices. Also he blocked all my FRIENDS.. I must have unblock them. Crazy was it :c

You sure are leaving out a lot here. So someone had access to your account?

[z11]

Originally posted by Hamless Hog:

Originally posted by z11:

I don't know. My friends had the same situaction. I needed to change my password and log out from other devices. Also he blocked all my FRIENDS.. I must have unblock them. Crazy was it :c

You sure are leaving out a lot here. So someone had access to your account?

No one. Only me.

[Hamless Hog]

Originally posted by z11:

Originally posted by Hamless Hog:

You sure are leaving out a lot here. So someone had access to your account?

No one. Only me.

So you blocked all your friends?

[RPG Gamer Man]

Originally posted by z11:

Originally posted by Hamless Hog:

You sure are leaving out a lot here. So someone had access to your account?

No one. Only me.

If they blocked all your friends, that is a indication they have access on your account. Only the person who owns the account can do that. So either they magically got blocked, or the scammer is still on your account.

[z11]

Originally posted by Unn4m3d (♥AUT♥):

Follow the Steps provided above and STOP using external trading sites.
They are Scam sites, you enter your account information on them and they empty your account.
And before you Deny it, yes you DID use them, you literally have some in your Groups.

Thank you very much <3

[z11]

Originally posted by Hamless Hog:

Originally posted by z11:

No one. Only me.

So you blocked all your friends?

No, this user or bot with program blocked all my friends, not me. Idk how he changed my avatar profile too.

[RPG Gamer Man]

Originally posted by z11:

Originally posted by Hamless Hog:

So you blocked all your friends?

No, this user or bot with program blocked all my friends, not me. Idk how he changed my avatar profile too.

Because you are in denial they are still on your account. Unless you think god went on your pc and magically blocked all your friends.

[Hamless Hog]

Originally posted by z11:

Originally posted by Hamless Hog:

So you blocked all your friends?

No, this user or bot with program blocked all my friends, not me. Idk how he changed my avatar profile too.

Oh, you were literally just telling me you were the only one able to do that.

Originally posted by Hamless Hog:

Originally posted by z11:

I don't know. My friends had the same situaction. I needed to change my password and log out from other devices. Also he blocked all my FRIENDS.. I must have unblock them. Crazy was it :c

You sure are leaving out a lot here. So someone had access to your account?