Bobby Nov 30, 2014 @ 12:43pm
Can't add funds from my Paypal to Steam Wallet. [Resolved]
I cannot add funds from my Paypal account to my Steam Wallet. I get the following message:

"There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

That said I have moved country (UK to Netherlands) and I think this is the first time I have tried to buy something with my Paypal money.
Paypal do have this policy that if you have moved country that you cannot change the address at all and I am not sure if that's the cause or not. However when I select just "Paypal" as a method of payment instead of "My Paypal Account" I still get the same error message.

Also the "please wait a moment and try again" didn't work.

I went to Steam support and submitted a ticket (for the first time) and I have no idea how long these kinds of things takes to get resolved.


EDIT: RESOLVED
I sent a support ticket, two days later someone from support gave me URLs where I can add funds from my (UK registered) Paypal to Steam even though I live in The Netherlands. This only works doing it in an internet browser and not the Steam client.

To buy games from store: http://store.steampowered.com/?cc=GB
To add funds: http://store.steampowered.com/steamaccount/addfunds?cc=GB
Last edited by Bobby; Feb 16, 2015 @ 10:14am

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Showing 1-15 of 18 comments
Blyatmon Feb 16, 2015 @ 9:01am 
have you resolved this?
ReBoot Feb 16, 2015 @ 9:14am 
Well, Gabe's personal quest to turn the internet from the global village it is back into walled fortresses works. It's sad, but we have to deal with it.
Blyatmon Feb 16, 2015 @ 9:18am 
how did you resolved it?
Bobby Feb 16, 2015 @ 10:13am 
Originally posted by N.T.S.B:
how did you resolved it?

RESOLVED
I sent a support ticket, two days later someone from support gave me URLs where I can add funds from my (UK registered) Paypal to Steam even though I live in The Netherlands. This only works doing it in an internet browser and not the Steam client.

To buy games from store: http://store.steampowered.com/?cc=GB
To add funds: http://store.steampowered.com/steamaccount/addfunds?cc=GB

Edit: I think the URL ending in GB stands for Great Britain so if you're from another country, you might want to change that, I think. I am not too certain if it is correct or not.
Last edited by Bobby; Feb 16, 2015 @ 10:16am
Blyatmon Feb 16, 2015 @ 3:06pm 
Man, you made my day, i fixed it, thx ;)
Monkey Man Feb 16, 2015 @ 3:09pm 
I can't believe you got a reply in 2 days.
Monkey Man Feb 16, 2015 @ 3:12pm 
I had previously tried this, tried again, no luck.
Bobby Feb 16, 2015 @ 3:19pm 
After hearing stories from other people saying that it took weeks/months to get a reply from Steam support, I was very surpised to get mine so quickly.

Sorry to hear you having this same problem not being resolved. Maybe you can google for different links/URLs that may work (also be careful with that). Or you can contact Steam support and hope the wait isn't too long.
Last edited by Bobby; Feb 16, 2015 @ 3:20pm
Monkey Man Feb 16, 2015 @ 3:23pm 
Thanks for the kind words man, a few others and I experiencing this have a thread going with fixes from support that haven't worked-

http://steamcommunity.com/discussions/forum/1/612823460272154632/#p2

Most of us have tickets open, mine's nearly a week old. Others more.
Blyatmon Feb 16, 2015 @ 3:26pm 
xD he is a good man, if you wanna transfer money to you acc. edit URL - set country that you first time added money to your acc, like me i live in Lithuania, but first time i added money i was in Norway, so i set URL to NO, simple, sorry for bad english :) and by the way - you may need to use CyberGhost 5 to change you IP to the country you were when you added money
shekki Feb 16, 2015 @ 4:22pm 
Is paypal the best way to add money to your account?
Blyatmon Feb 17, 2015 @ 10:24am 
i don't think so, use credit card, or buy Steam wallet cards
Cards is the best way to add money, very simple, just redeem code, and your ready to go
76561198179184559 Feb 17, 2015 @ 10:24am 
suka
trololol Feb 17, 2015 @ 10:32am 
NOT WORKING
Blyatmon Feb 17, 2015 @ 10:39am 
Works for me xD
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Date Posted: Nov 30, 2014 @ 12:43pm
Posts: 18