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Th3 Abandon Nov 12, 2014 @ 1:04am
Steam Wallet Problem
i cant load my steam wallet using MOL points is there a problem with loading up right now?
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Showing 1-8 of 8 comments
crunchyfrog Nov 12, 2014 @ 1:20am 
Depends what you mean by "can't load it up". Are you getting the "there has been an error" or similar generic message?

If so, then it could be just due to net congestion. Try again later.
#1
Th3 Abandon Nov 12, 2014 @ 1:22am 
Originally posted by crunchyfrog:
Depends what you mean by "can't load it up". Are you getting the "there has been an error" or similar generic message?

If so, then it could be just due to net congestion. Try again later.

An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support. - this is what i recieve
#2
✪ Kojirô Nov 12, 2014 @ 1:26am 
got same thing while i want add funds by paypal :o
#3
crunchyfrog Nov 12, 2014 @ 1:29am 
Originally posted by niceice:
Originally posted by crunchyfrog:
Depends what you mean by "can't load it up". Are you getting the "there has been an error" or similar generic message?

If so, then it could be just due to net congestion. Try again later.

An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support. - this is what i recieve

That's exactly what I mean by the generic error. As it's almost always net congestion (as the handshake on all online payments is only a small time window) it's not worth contacting Steam yet.

Just try again later - it's good practice to try when other people in your region are asleep (I tailor my purchases to early am), but you can equalyy try first thing as soon as you get up in the morning.

If it still persists after a day or so more, please do get back to us.
#4
Th3 Abandon Nov 12, 2014 @ 1:31am 
Originally posted by crunchyfrog:
Originally posted by niceice:

An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support. - this is what i recieve

That's exactly what I mean by the generic error. As it's almost always net congestion (as the handshake on all online payments is only a small time window) it's not worth contacting Steam yet.

Just try again later - it's good practice to try when other people in your region are asleep (I tailor my purchases to early am), but you can equalyy try first thing as soon as you get up in the morning.

If it still persists after a day or so more, please do get back to us.


oh, ok. thanks alot.
#5
Trkflash Nov 12, 2014 @ 8:34pm 
nope not even close it does nothing after a few days just contact steam supports
#6
crunchyfrog Nov 12, 2014 @ 8:49pm 
Originally posted by blueninja24:
nope not even close it does nothing after a few days just contact steam supports

As I've clearly said, this is NOT a good idea at this stage as the problem is usually simple net congestion. Contacting support under such a premise is a fruitless exercise - they couldn't tell you what's up with the payments system (as it's beyond their control) so it would be irrelevant. In any case, even if they could, it takes several days for support to respond, so in these cases the money would have been returned by then in any case.

Unless you're #saying it's not this - in which case ASK HERE -don't make foolish "nah, don't work" statements as it serves only to hinder others.
#7
Th3 Abandon Nov 12, 2014 @ 10:35pm 
tnx a lot
#8
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Date Posted: Nov 12, 2014 @ 1:04am
Posts: 8
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