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finwefeanor Mar 30, 2015 @ 11:53am
Game Trailers and videos are lagging like hell ( only on STEAM )
Hi all. Sorry if this topic have opened before, i couldnt find anything related.

For a while, i'm having difficult times watching HD game trailers on Steam. its buffering very slowly and even the buffering completed and bar filled; there are too much lag. it cannot be watched properly.

BUT, when i try to watch "same video" in "same quality" on Youtube ( or any other platform) i have no problem, videos run perfectly.

Any idea why i am having this problem on Steam only ? all updates have been done also.

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Showing 1-15 of 48 comments
kevnicky May 12, 2015 @ 3:40pm 
Same here I have sent in a ticket. Fingers crossed.
finwefeanor May 14, 2015 @ 10:13pm 
i think there is something wrong in steam's video decoders or something like that. Its definitely related ONLY with Steam; because i have no problem with any other platform.

And there must be some improvements also in steam video players about hd options like 720p 480p. I know it can be reach via settings but it must be done through video screen with some buttons like in youtube or dailymotion.
The Giving One May 14, 2015 @ 10:18pm 
Some may disagree with me, but you may want to look over this page and see if it can help.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Check your antivirus program against that list also.
finwefeanor May 15, 2015 @ 12:17am 
sorry but most of it really ridiculous. i mean skype ? google toolbar ? these are also in that list that might effecting steam :)
Suggestion: Don't ask Steam Forums for help. Seriously you'd be better off asking 9gag for gods sake.
The Giving One May 15, 2015 @ 12:25am 
Originally posted by Pynix:
Suggestion: Don't ask Steam Forums for help. Seriously you'd be better off asking 9gag for gods sake.

Wrong. If you don't like using the forum, then don't. 9gag ???

Originally posted by finwefeanor:
sorry but most of it really ridiculous. i mean skype ? google toolbar ? these are also in that list that might effecting steam :)

I have personally seen skype be a problem in several threads here that I personally posted in, as well as many other programs on that list. I can prove it also as long as the threads have not been deleted at this point. .
Last edited by The Giving One; May 15, 2015 @ 12:27am
finwefeanor May 15, 2015 @ 7:32am 
i prefer more technical solution. this is like "turn off and turn on your computer it will be ok" kinda thing.

for your information; most people are using skype for in game communications in multiplayers instead of steam voice chat. how do you communicate with your friends ? skype is a must for multiplayer. i have never had any problems with skype.

and there is nothing wrong about any gaming performance of my pc via steam; all games run perfectly. this is only a video streaming issue.
The Giving One May 15, 2015 @ 10:03pm 
Originally posted by finwefeanor:
i prefer more technical solution. this is like "turn off and turn on your computer it will be ok" kinda thing.

for your information; most people are using skype for in game communications in multiplayers instead of steam voice chat. how do you communicate with your friends ? skype is a must for multiplayer. i have never had any problems with skype.

and there is nothing wrong about any gaming performance of my pc via steam; all games run perfectly. this is only a video streaming issue.

Not going to do the things suggested here to try to troubleshoot your problem...got it.

I never said skype WAS the problem, but that I have personally SEEN it be a problem before.

Good luck then with your issue.
Yojo Jun 2, 2015 @ 9:55am 
I'm experiencing this same issue. I have as far as I can remember and it's very frustrating. The main reason I'm contributing is that I have had a drastic change to my environment which provides a lot of isolation but unfortunately doesn't highlight anything more for me.

I first started having the issue on a Windows 7 rig, a 19Mbps connection with ISP A.

I am now on a Windows 10 rig (fresh install), an 11Mbps connection and with ISP B after moving regions.

At the moment, the only thing I can think of is the nodes my connection from QLD, Australia goes through to get to Valve.

Any other ideas?
finwefeanor Jun 2, 2015 @ 11:19am 
honestly i don't think its a connection issue, it must be related with steam's video decoders or codecs etc. like i said above, i am not experiencing this issue in any other platform, only steam. i have also 16mbps connection

it's not a huge end of the world problem but its very annoying. because i m watching same trailers in youtube without any problem so i dont have to watch it is steam.

BUT, main thing is that i don't want to interrupt my focus like open the browser try to search same video in youtube watch it and turn back to steam etc.

it would be good to find any solution but its not a must.
vctls Aug 11, 2015 @ 11:45pm 
It seems to be caused by the crappy HTML5 DASH playback.
See http://steamcommunity.com/discussions/forum/10/618460129742182934/
RyssaGrrl Dec 14, 2015 @ 10:27pm 
If anyone is still having trouble, try this:
Create a steam shortcut to desktop.
Right click it and go to it's properties.
In the "Target" field add " -udp" after the path so it looks something like this: "C:\Program Files (x86)\Steam\Steam.exe" -udp
Run steam using this shortcut.

Original instructions here suggest using -tcp instead of -udp. TCP might work better for solving some problems, but it didn't work for me on the streaming video problem. UDP is a better protocol for streaming video because latency makes a big difference.
a complete dumbass Dec 16, 2015 @ 10:34pm 
Originally posted by Rewquio:
If anyone is still having trouble, try this:
Create a steam shortcut to desktop.
Right click it and go to it's properties.
In the "Target" field add " -udp" after the path so it looks something like this: "C:\Program Files (x86)\Steam\Steam.exe" -udp
Run steam using this shortcut.

Original instructions here suggest using -tcp instead of -udp. TCP might work better for solving some problems, but it didn't work for me on the streaming video problem. UDP is a better protocol for streaming video because latency makes a big difference.


This made a difference for me. Not getting a frozen video while sound still plays and there are far less hiccups in the videos. It makes sense since UDP is the preferred method of streaming video. I have not noticed any issues so far but I am concerned it may lead to corrupt downloads in the future since there is no error checking in udp. I will post back here after I purchase a new game or download a large file. I am unsure if this even effects game downloads.
white ninja Jun 30, 2016 @ 5:58pm 
I had the same problem as you described . checked around online but find nothing .

SOLUTION : I had avast anti virus. I disabled it and Wolla ... now it works just fine.
凸(⊙皿⊙メ) Jun 30, 2016 @ 6:23pm 
:))) me too
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Date Posted: Mar 30, 2015 @ 11:53am
Posts: 48