Sream causes my brand new gaming PC to freeze

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draconispalin 13 fev. 2015 às 19:16

I have used steam for years and have hundreds of games and up until now have had no problems. I just purchased a new Cyberpower PC windows 8, 16g ram, gtx 980 gfx with 4g ram.

Now whenever I play a game from steam or try to download from steam or even just leave the steam program running it will freeze up my PC within 10 min. and force me to do a hard restart.

This only happens with steam.no other program cases it.

When I say freeze up I mean lock up completely. no sound no mouse movement no key response nothing. can anyone help?

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A mostrar 1-13 de 13 comentários

KeplersConjecture 13 fev. 2015 às 19:18

What does the window event viewer show before the crash?

SUPERJ4CK 13 fev. 2015 às 19:21

:yay:

The Giving One 13 fev. 2015 às 19:24

Check this list for any programa you have and antivirus especially...

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Última alteração por The Giving One; 13 fev. 2015 às 19:25

RIP 13 fev. 2015 às 19:34

How do they get lists that long?

Originalmente postado por The Giving One:
Check this list for any programa you have and antivirus especially...

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

The Giving One 13 fev. 2015 às 19:36

It is a lot of programs I know...I always start by recommending that list for users to know about when helping here...I do admit to using MSI afterburner but that is the only one I have...so far, I have not had any problems...I have two PCs here...one for gaming and one for other stuff from that list so that helps in my case...;)

Pcnuttie 13 fev. 2015 às 20:08

Cyberpower really? What a waste of money. You can build a system for half of the price instead of blowing it at Cyberpower though. Just saying.. custom building is the way to go instead of having a pre built system. I never really liked Windows 8 though. I would have bumped up more ram because you have a 980 video card. Just more memory head room.

The Giving One 13 fev. 2015 às 20:23

Yea Kal El is right...this is actually the second thread just today that I have been in where a Cyberpower PC was the OP's PC....it was junk in the other one also. He was getting random shutdowns and it was brand new....

Pcnuttie 13 fev. 2015 às 20:43

Random Shut DOWNS?.. i bet it's a hardware issue or driver.

draconispalin 13 fev. 2015 às 20:54

Originalmente postado por UnknownUser:
What does the window event viewer show before the crash?

I dont know. but I forgot to mention that if it freezes in the middle of a download when it restarts it acts as tho it didnt DL anything.

draconispalin 13 fev. 2015 às 20:55

also I have had Cyberpowers for years. my last one was a cyberpower and I have never had any problems. also there is no crash or error message it just freezes.

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