All Discussions > Steam Forums > Help and Tips > Topic Details
This topic has been locked
Okami Amaterasu Feb 24, 2015 @ 5:26am
Why does steam randomly disconnect?
Seriously, it just disconnects at random, and sometimes constantly. It never used to do this a long time ago. It keeps disconnecting me from whatever game I'm playing too, which is the worst part.
< >
Showing 1-15 of 22 comments
Forcen Feb 24, 2015 @ 5:30am 
Sure it's just Steam?

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
#1
Vitdom Feb 24, 2015 @ 5:30am 
If you are being disconnected from the game you are playing it is not Steam, it is your own connection.
#2
Okami Amaterasu Feb 24, 2015 @ 5:39am 
Originally posted by Vitdom:
If you are being disconnected from the game you are playing it is not Steam, it is your own connection.
I mean, Steam disconnects, which then disconnects me from the match I'm in. It keeps doing this randomly but my connection seems to be fine, even right after a DC. It happens to friends sometimes too.
Last edited by Okami Amaterasu; Feb 24, 2015 @ 5:39am
#3
Vitdom Feb 25, 2015 @ 3:22pm 
Steam would never disconnect your NIC.
#4
The Giving One Feb 25, 2015 @ 3:24pm 
Check this list CAREFULLY...

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

What is your antivirus p rogram ?
#5
Okami Amaterasu Feb 25, 2015 @ 3:34pm 
Originally posted by The Giving One:
Check this list CAREFULLY...

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

What is your antivirus p rogram ?
AVG Free.
#6
The Giving One Feb 25, 2015 @ 3:35pm 
AVG is on the list...in bold....and with a green symbol.

Where is Steam installed on your PC ? Never instal Steam in any program files folders for newer OS's.
Last edited by The Giving One; Feb 25, 2015 @ 3:35pm
#7
Okami Amaterasu Feb 25, 2015 @ 3:39pm 
Originally posted by The Giving One:
AVG is on the list...in bold....and with a green symbol.

Where is Steam installed on your PC ? Never instal Steam in any program files folders for newer OS's.
I'm on Windows 7 and yeah it's in my Program Files, it defaulted to there.
#8
The Giving One Feb 25, 2015 @ 3:41pm 
Originally posted by Okami Amaterasu:
Originally posted by The Giving One:
AVG is on the list...in bold....and with a green symbol.

Where is Steam installed on your PC ? Never instal Steam in any program files folders for newer OS's.
I'm on Windows 7 and yeah it's in my Program Files, it defaulted to there.

That is what I hate about installing Steam. NEVER install it there. You can try disabling the UAC to test your problem but I am not recommending you leave it disabled and in fact I am saying you must do that at your own risk.

What are you going to do about AVG ?
Last edited by The Giving One; Feb 25, 2015 @ 3:42pm
#9
Okami Amaterasu Feb 25, 2015 @ 3:43pm 
Originally posted by The Giving One:
Originally posted by Okami Amaterasu:
I'm on Windows 7 and yeah it's in my Program Files, it defaulted to there.

That is what I hate about installing Steam. NEVER install it there. You can try disabling the UAC to test your problem but I am not recommending you leave it disabled and in fact I am saying you must do that at your own risk.

What are you going to do about AVG ?
To be honest my free trial ran out. Not sure if that still messes with Steam, also I'm guessing there's no way to move Steam somewhere else without re-installling everything?
#10
The Giving One Feb 25, 2015 @ 3:45pm 
Yea you can do that. READ THE RED BOXES !!!!!

https://support.steampowered.com/kb_article.php?ref=9609-OBMP-2526

Uninstall AVG if there is anything from it on your PC and get a different antivirus. I recommend Avira as it has done well for me always.

You may have leftover folders and empty keys after uninstalling Steam. Just be ready for that. I use CCLeaner myself to get rid of empty keys but do that at your own risk.
Last edited by The Giving One; Feb 25, 2015 @ 3:48pm
#11
Silicon Vampire Feb 25, 2015 @ 3:48pm 
Originally posted by The Giving One:

Where is Steam installed on your PC ? Never instal Steam in any program files folders for newer OS's.

That's daft. Steam is installed in Program Files (x86) on my family's three machines with W7Pro, W7HP, W8.1Pro, as it had been on all my Vista installations. Oh, and it is in the Program Files folder on a XP box or three as well... and now I remember running it on W2k as well.
Last edited by Silicon Vampire; Feb 25, 2015 @ 3:49pm
#12
The Giving One Feb 25, 2015 @ 3:49pm 
Originally posted by Silicon Vampire:
Originally posted by The Giving One:

Where is Steam installed on your PC ? Never instal Steam in any program files folders for newer OS's.

That's daft. Steam is installed in Program Files (x86) on my family's three machines with W7Pro, W7HP, W8.1, as it had been on all my Vista installations. Oh, and it is in the Program Files folder on a XP box or three as well...

I am guessing you use mods for you or your family's games on those PC's ?
Last edited by The Giving One; Feb 25, 2015 @ 3:50pm
#13
RockStar Feb 25, 2015 @ 3:50pm 
Originally posted by Silicon Vampire:
Originally posted by The Giving One:

Where is Steam installed on your PC ? Never instal Steam in any program files folders for newer OS's.

That's daft. Steam is installed in Program Files (x86) on my family's three machines with W7Pro, W7HP, W8.1, as it had been on all my Vista installations. Oh, and it is in the Program Files folder on a XP box or three as well...

Same with no issues.
#14
Silicon Vampire Feb 25, 2015 @ 3:52pm 

Originally posted by The Giving One:
I am guessing you use mods for your or your family's games on those PC's ?

My wife and I, only on occasion, not for a long time now.

My stepson does. Mostly Skyrim, I believe.

What does this have to do with this thread?
Last edited by Silicon Vampire; Feb 25, 2015 @ 4:00pm
#15
< >
Showing 1-15 of 22 comments
Per page: 1530 50

All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Feb 24, 2015 @ 5:26am
Posts: 22
Start a New Discussion

Discussions Rules and Guidelines