0 Bytes / 0 Bytes

[boss b. baby]

So a couple of days ago, Steam decided to bug out, and say that all my games are updating at 0 bytes / 0 bytes, rendering all of them unplayable. I tried various common fixes, such as deleting clientregistry.blob, deleting everything except steam.exe and steamapps, changing download locations, but to no avail.

So after digging around on the forums a bit, I found that the solution was to opt into the steam beta, verify integrity of game cache, then update from there. However, whenever I tried to verify integrity of game cache, it got stuck on 'Validating Steam files - 0% complete' and Validating [game name here] file (1 of 1), for several hours...

Any suggestions?

Also, sorry if I posted this in the wrong section, first time using the forums :/

[Tev]

Can you remove the contents in C:\Program Files (x86)\Steam\SteamApps\downloading ?

[boss b. baby]

Tried that, didn't work :/

[Tev]

You've doubtfully changed your router since the last time you downloaded games either.

Any changes in your software?

[boss b. baby]

Haven't changed anything noteworthy, other than attempting to update my video drivers, but I don't think that could affect this...

[The Giving One]

Try this...

log in using offline mode.
go to Steam and select "go online"
follow the steps from there.

I have done this myself and it did work once when I had a connection problem.

Also, if you changed the download location did you do it like this ???

Change the download region
log out and exit steam all the way and close the client fully.
log back in and check the region is still how you changed it.
try to update again.

Do this a couple of times to test it just like this. I have also seen this be a fix before.

Finally, if you do not know about this list, you need to look at it and especially check antivirus that you have....

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Originally posted by nvm:

Haven't changed anything noteworthy, other than attempting to update my video drivers, but I don't think that could affect this...

Are you using nvidia manager to do this ? If so I would uninstall that and reboot.

You should update drivers yourself without using that feature of nvidia in my opinion.

I think I saw a thread here recently of this exact cause of your issue.

[boss b. baby]

Originally posted by The Giving One:

Originally posted by nvm:

Haven't changed anything noteworthy, other than attempting to update my video drivers, but I don't think that could affect this...

Are you using nvidia manager to do this ? If so I would uninstall that and reboot.

You should update drivers yourself without using that feature of nvidia in my opinion.

I think I saw a thread here recently of this exact cause of your issue.

Ah, that may be why, it wasn't the nvidia manager but the amd one, but I'll try this regardless

[The Giving One]

Catalyst AI
ATI Tray Tools

These are on the list for sure. Did you look at the list I linked to you yet ? You maybe have not had the chance to go over the whole list yet.

Like Teutep touched on here, can you hook up directly to your modem and bypass your router just in case there is a problem with that ?

Trus me, I have seen this be a problem even if it sounds unlikely.

[boss b. baby]

Currently uninstalling Catalyst AI, but I have tried hooking up to my modem, but still no results :/

[The Giving One]

Ok...while you are hooked directly up to your modem, boot your PC into safe mode with networking and try to update/download in Steam again. Post back if that helps or does not.

EDIT...keep in mind it is never a good idea to have Steam installed in any Program Files folders depending on your OS.

[boss b. baby]

Still stuck on 0 bytes/0 bytes, but what do you mean by 'never a good idea to have steam installed in any program files folders'?

[The Giving One]

https://support.steampowered.com/kb_article.php?ref=5688-ifhz-2170

See this concerning specifically the UAC section from what I was saying...

And did you boot into safe mode and test this yet ?

EDIT...windows vista and later OS's closely monitor program files folders for activity. This seems to casue issues with Steam and mabye other applications. Installing Steam in its own folder like C\Steam gets around this.

You can google this if you like and you can see what I mean.

Steam suggests to disable UAC to TEST issues, but I would not leave it disabled if I was you.

[boss b. baby]

I have tried booting into safe mode, but it didn't work, so I'm just gonna try the UAC thing and see if that works.

[boss b. baby]

Originally posted by The Giving One:

EDIT...windows vista and later OS's closely monitor program files folders for activity. This seems to casue issues with Steam and mabye other applications. Installing Steam in its own folder like C\Steam gets around this.

You can google this if you like and you can see what I mean.

I'll also try this if disabling UAC doesn't work. Thanks in advance.

[The Giving One]

No problem. Sorry you are still having trouble. Post back if you need more help or get it fixed please.

EDIT...I could be wrong here but I personally have never seen someone here on the forums suggest to opt INTO the beta. The suggestion I see most often to fix problems is to opt OUT OF the beta.

[Tev]

Since we're tossing the beta flag here now; I'll just say it could also have something to do with the servers overall right now. There's UGC problems (Screenshots, Artwork, Workshop), problems with traded items not showing immediately (desynchronization/delay in otherwords) (other than on 3rd party; but OpenID using websites, like D2L & CS:GO-L [Items visible there])

So one of the options is of course that the issue is temporary and will work out for you later; given you could download yesterday.

P.S. I'm in the ongoing beta, no issue here.