OMG!! someone cracked my acc. HELP

[Old Head]

i had about 12.56 € last night, and i look, ITS 0.06 NOW!!!! WTF?
so i check store history, nothing.

i check community market history, OMG 7 KEYS BOUGHT ON MY ACC. WHILE I WAS IN SCHOOL!!!

i check trading history : IT WAS SENT TO mros1wys260494 ( who the is he???)

and he i guess gave them to someone else becouse theyre not in his inv .

i sent him a friend request so i can ask him that WTF did he do in my account.

any ideas how he got to my steam wallet and bought those keys to trade them to him self?

(btw nobody at home know my password and i know my brother ;) )

[Heeby-Jeeby]

You had another thread earlier about people sending you screenshots, right? I meant to reply earlier but did not have access to my laptop.

That one .scr file you opened infected your computer with something or it ran a script which gave the hijacker control of your account. Bottom line: Your computer is now compromised.

You should deauthorize all computers, clean out the infection somehow, and contact Steam Support to see if they can assist you. Also, for peace of mind, you should make sure nothing else was compromised like any sites where you use the same password.

[Old Head]

Escrito originalmente por Heeby-Jeeby:

You had another thread earlier about people sending you screenshots, right? I meant to reply earlier but did not have access to my laptop.

That one .scr file you opened infected your computer with something or it ran a script which gave the hijacker control of your account. Bottom line: Your computer is now compromised.

You should deauthorize all computers, clean out the infection somehow, and contact Steam Support to see if they can assist you. Also, for peace of mind, you should make sure nothing else was compromised like any sites where you use the same password.

ok, i will try to delete it, but there still is something fishy here

[Heeby-Jeeby]

Please explain what you mean by "something fishy".

I don't see anything strange at all with your situation. People open random files other users send to them so often that being in your predicament has almost become normal.

[Oleg Mongol]

Contact Steam support and tell them everything that happened. Try to refrain from capslock posts or "WTFs" they do not help anyone fix the problem. Report the account of the person who got the keys. Run a malware scan on your computer. Do not click links from people you do not know.

[Cquarto91 Warband Mod Archiver]

Always update antivirus and don't ever trust spam names.

[Old Head]

Escrito originalmente por Heeby-Jeeby:

Please explain what you mean by "something fishy".

I don't see anything strange at all with your situation. People open random files other users send to them so often that being in your predicament has almost become normal.

but is there any chance of having a "good and safe life" at steam again? and that i get my goods?

[`ptzxc]

This also happened to me earlier, thought it was just a regular img file. I've erased the .scr file and scanned my computer, changed passwords, but is it enough? I'm going paranoid over here.

[Heeby-Jeeby]

Escrito originalmente por Anthony M.:

but is there any chance of having a "good and safe life" at steam again? and that i get my goods?

Absolutely. Just be sure to make sure you completely eliminate the infection and secure your accounts. As for getting your items back, you'll have to take that up with Steam Support.

Escrito originalmente por - Float Like The Clouds -:

This also happened to me earlier, thought it was just a regular img file. I've erased the .scr file and scanned my computer, changed passwords, but is it enough? I'm going paranoid over here.

Let me answer that question with a question:

Your antivirus/malware/whatever you use to protect your computer was not good enough to stop the file from infecting your computer. What makes you think it's good enough to clean your computer after it's already infected?

[`ptzxc]

Escrito originalmente por Heeby-Jeeby:

Escrito originalmente por Anthony M.:

but is there any chance of having a "good and safe life" at steam again? and that i get my goods?

Absolutely. Just be sure to make sure you completely eliminate the infection and secure your accounts. As for getting your items back, you'll have to take that up with Steam Support.

Escrito originalmente por - Float Like The Clouds -:

This also happened to me earlier, thought it was just a regular img file. I've erased the .scr file and scanned my computer, changed passwords, but is it enough? I'm going paranoid over here.

Let me answer that question with a question:

Your antivirus/malware/whatever you use to protect your computer was not good enough to stop the file from infecting your computer. What makes you think it's good enough to clean your computer after it's already infected?

I mean, I scanned it after deleting the file. I just wanted to know if that is enough?

[Old Head]

it is a disk burner file or something acctually.... so thats how they got our passwords