i need help. EA account, Steam, Link

[sugardadi]

Someone has their EA account linked with my steam account. So the thing is i was not using steam for a long time and i didn't know someone logged their EA account with my steam account. now i bought battlefield 1 and tried to play it, it required EA account, I logged into my ea account but it was not linked with my steam account. and i can't unlink the EA account as it can be only be done from the EA account and i dont know whos account it is. I don't know if i can unlink it from steam.

[Teksura]

your issue is with EA.

You have to take your issue up with EA.

[sugardadi]

Originally posted by Teksura:

your issue is with EA.

You have to take your issue up with EA.

Yea i tried to, but i cant find the contact us page on their website and their help discussions are also not helpful/

[sandokanski]

So, someone hacked your Steam account to link his EA account to yours. Nothing stolen, Right? Or I can't understand the situation well?

[sugardadi]

Originally posted by sandokanski:

So, someone hacked your Steam account to link his EA account to yours. Nothing stolen, Right? Or I can't understand the situation well?

nothing was stolen from my steam account, no money is added or debited, but i dont know how they linked their EA account with my steam account

[sugardadi]

Originally posted by sugardadi:

Originally posted by sandokanski:

So, someone hacked your Steam account to link his EA account to yours. Nothing stolen, Right? Or I can't understand the situation well?

nothing was stolen from my steam account, no money is added or debited, but i dont know how they linked their EA account with my steam account

now i can't able to link my EA account with my steam account as another account is already linked.

[Teksura]

Originally posted by sugardadi:

Originally posted by Teksura:

your issue is with EA.

You have to take your issue up with EA.

Yea i tried to, but i cant find the contact us page on their website and their help discussions are also not helpful/

https://help.ea.com/en/help/faq/using-ea-help/#Chat-with-ea-help

It was literally first result on Google when searching for "ea account help"

[sugardadi]

Originally posted by Teksura:

Originally posted by sugardadi:

Yea i tried to, but i cant find the contact us page on their website and their help discussions are also not helpful/

https://help.ea.com/en/help/faq/using-ea-help/#Chat-with-ea-help

It was literally first result on Google when searching for "ea account help"

i went into that site and i looked for the live chat option, i cant find it!

[Teksura]

Originally posted by sugardadi:

Originally posted by Teksura:

https://help.ea.com/en/help/faq/using-ea-help/#Chat-with-ea-help

It was literally first result on Google when searching for "ea account help"

i went into that site and i looked for the live chat option, i cant find it!

did you try following the clearly written instructions on the page telling you how to get there?

Which step did you get stuck on?

[sugardadi]

Originally posted by Teksura:

Originally posted by sugardadi:

i went into that site and i looked for the live chat option, i cant find it!

did you try following the clearly written instructions on the page telling you how to get there?

Which step did you get stuck on?

i did, I went up to the second step in the instruction, i chose EA account on the help page and went inside and there is no chat with us option or live chat option is there.

[sugardadi]

Originally posted by sugardadi:

Originally posted by Teksura:

did you try following the clearly written instructions on the page telling you how to get there?

Which step did you get stuck on?

i did, I went up to the second step in the instruction, i chose EA account on the help page and went inside and there is no chat with us option or live chat option is there.

the page just has , POPULAR HELP TOPICS, Top EA Account Help Articles, Get Help From the EA Account Community. no chat with us option.

[Teksura]

Originally posted by sugardadi:

Originally posted by sugardadi:

i did, I went up to the second step in the instruction, i chose EA account on the help page and went inside and there is no chat with us option or live chat option is there.

the page just has , POPULAR HELP TOPICS, Top EA Account Help Articles, Get Help From the EA Account Community. no chat with us option.

Did you click the link I gave you? The instructions are right there, and the big chat button is in the lower right corner labeled "have a question? Ask EA help". You can also follow the instructions on the screen, go to My Cases, and Start a new case by clicking the text that says "Start a New Case"

[sugardadi]

Originally posted by Teksura:

Originally posted by sugardadi:

the page just has , POPULAR HELP TOPICS, Top EA Account Help Articles, Get Help From the EA Account Community. no chat with us option.

Did you click the link I gave you? The instructions are right there, and the big chat button is in the lower right corner labeled "have a question? Ask EA help". You can also follow the instructions on the screen, go to My Cases, and Start a new case by clicking the text that says "Start a New Case"

yea i tried that, and the starting a new case from my case page just takes me back to the help topics page.