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According to the video, You should be able to run at the lowest settings..
At this very moment in time, I'm having to use an old laptop of my youngest daughter while waiting for a new laptop. It has an awful Intel HD 4000 chipset. It's no good at playing anything other than a few indie games.
And the performance of this is BETTER than your 310M. Not much mind, but that's not really the point. At best, with a fair bit of fiddling you MIGHT be able to get it somewhat playable on the lowest possible resolution and settings, but teven then I wouldn't hold out much hope.
http://www.game-debate.com/gpu/index.php?gid=781&gid2=385&compare=intel-hd-graphics-4000-desktop-vs-geforce-310m
Note that minimum specs on a game page does NOT mean the game will run well with those specs. They often will barely run at all.
Lol, I have a Intel HD 4400 ATM and I can play Metro 2033 at Medium~high setting on DX 9 at 15~30 FPS, So maybe you have a 1080p monitor or maybe you are used to +60 FPS in games xD Anyways, CS:GO is a Source game, And since Source games are light on GPUs, He should be able to play it at low.. I mean even my Intel G33 could play HL2 at highest settings at +30 FPS, So CS:Go being made with the same engine should be able to run on his GPU..
I think I made it clear he that he SHOULD run it, just not very well.
My point still stands.
Quite possible. MMOs, especially WOW, are built deliberately for low-end performance.
(1) Because - despite the updates since - it's still a 10 year old game, so is still borne in mind for those older players.
(2) Solely online MMOs, etc tend to be kept deliberately low in any case, due to the extra resources needed elsewhere. It's a rule of thumb mind.
However, I would add, when did you last check for updated graphics drivers? This can often be the cause of such discrepancies.
Ah well then. That probably explains a lot.
First question to ask is - is your PC a "pre built"? Did you buy it as one unit, or build it yourself?
If the former, then go to the manufacturer of that PC's website and search for 310M drivers. Although if you can't find anything there, it's probably better in any case to just Google "Geforce 310M drivers" and go from there.
You should find a few for various OS - choose your version you need, download it and run it. It should do the rest.