Steam Account Got Blocked !!!!!!!!!!! PLEASE HELP !!!!!!

[ZeroTs2]

Guys I already said that i dont have paysafewallet in my country Malaysia and I try and try 10 tickets and they not reeplying that i said that i dont have paysafe card i said 5 times repeat and they just close the case im very dissapointed at steam that i really dont have paysafewalletcard and they keep telling me the same thing what should i do so that this account can comeback to me its been 10 years i using this steam from 13 years old until now 23


Hello,

Thank you for getting back to us, we are here to help.

I understand your eagerness to get access on the account and that recalling and keeping old information associated with your account can be quite challenging. However, for this concern, we need additional details for the completion of the verification process and we must be sure that we are talking with the account owner.

Because this Steam account has a paysafecard purchase on it, please send us the requested information below.

Note: You can retrieve the following information even if you haven't created a paysafecard website account before.

Navigate tohttps://www.paysafecard.com/en-us/check-the-pin-value/ and enter your paysafecard PIN code.
Click on the details next to your paysafecard credit and find your purchase with Global Collect BV.
Click on the amount or the down-pointing arrow to expand the transaction details.
Attach a screenshot of the payment details, including the Transaction ID.

Please note that PaySafeCard deletes receipts older than 6 months. If you have receipts older than 6 months in your personal files, please send us a screenshot that clearly shows the contents.

Steam Support
David

[ZeroTs2]

Guys Please Help

[Lilim]

Originally posted by Lyz-ZeroTs2:

Guys Please Help

Did you create that account yourself?

Ask Support if they accept something else as proof of ownership.

[Iceira]

Steam want info on "we must be sure that we are talking with the account owner."

Has your parrent paid for games then you was a kid, then it could be children issue, in who is the owner here. ( again you don't have to explan us anything here, we are steam user only, this is steam issue between you and steam. not us at this steam user forum.

i using this steam from 13 years old until now 23

Clearly you did not have cash and paid for games backthen. ( so technicaly it could a parrent accoutn made in there names as a mistake, then it might has been your all the way, again we dont know steam do. and you do.

[ZeroTs2]

Yes i create myself i already said that got any other solution the first email is mine and all the thing secutirty is my own

[ZeroTs2]

so i ask u guys if like that how u guys solve if u guys dont have paysafecard and said a few times to steam

[chris.kendra]

1. Scan for malware. https://www.malwarebytes.com/2. Check that the email and phone number on the Steam account are still yours.3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage4. Change passwords from a clean computer.5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage6. Revoke the API key (there should be no key).
Sign In
https://steamcommunity.com/dev/apikey

[ZeroTs2]

I already done new Code and scan . all the email and phone number is still the same the password i cant change becuz when i click change password it will automatically pop out the steam contact support

[Lilim]

Originally posted by chris.kendra:

...

OP tries to recover their account. Your post does not help.

[ZeroTs2]

OP means ?

[ZeroTs2]

when i want to revoke the api it said

Your account currently has restricted functionality and cannot register for a Steam Web API Key. More information about the restriction is available in the Steam client.

[Lilim]

Keep in mind that this is a user forum (no Valve employees here).

Only Steam Support can help you with account security or recovery.

Originally posted by Lyz-ZeroTs2:

when i want to revoke the api it said...

You can ignore chris.kendra's post. It's not relevant to your situation.

Originally posted by Lyz-ZeroTs2:

OP means ?

You are the OP (that means "original poster", the user who created this thread).

[ZeroTs2]

I understand your frustration, and I am really sorry that you feel that way.

We really want to help you with this issue. But to proceed, we first need to verify that you are the account owner. It will be necessary to verify ownership of the original email address you used to create this account.

Please try to recover it and create a new support ticket using the first email address associated with the Steam account as the ticket contact email. I would like to draw your attention to the fact that this information has not yet been provided. Make sure that you are logged out of any Steam accounts before creating this ticket. Also reference this ticket number in the new ticket:

If you no longer have access to the original email address, you will need to contact the email provider to recover it.

Please note, if you are not able to perform this action we will not be able to make changes to the account.

Steam Support
Ana

[ZeroTs2]

this is everytime the support give me this answer gg

[RPG Gamer Man]

Originally posted by Lyz-ZeroTs2:

this is everytime the support give me this answer gg

Don't you know the email associated with the account? If not you may want to check out this guide:

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[T|-|R0\/\/ER]

Did you create that account yourself?

Ask Support if they accept something else as proof of ownership.