Support - Child’s Account Stolen

[bergstsm]

And there is nearly no simple way to contact steam to get support. Any tips on how to get hold of somebody?

[Supafly]

********Account Recovery links and options*****************

DO NOT be logged in on any account
Follow the guide. If you can't enter details cause they've been changed, you don't remember or have access to them use the I don't have/known this data option or just enter random dskjfhksjdfh to continue

Guide to recovery
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

If you are the parent I suggest you get Steam Guard on YOUR phone so YOU control when and where it gets used so your child can not use it on a phishing site

[RPG Gamer Man]

This is also a good teaching tool to teach your child not to visit outside trading sites and only use steam market.

[Night]

Ursprünglich geschrieben von Supafly:

If you are the parent I suggest you get Steam Guard on YOUR phone so YOU control when and where it gets used so your child can not use it on a phishing site

This is a great idea. Additionally learning how to avoid getting scammed and making it a lesson about online security and account safety.

I'll add a few other links for OP (or anybody else who wants to learn to avoid scams)
- https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
- https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

https://steamcommunity.com/sharedfiles/filedetails/?id=2926756889

[RPG Gamer Man]

Ursprünglich geschrieben von NT:

Ursprünglich geschrieben von Supafly:

If you are the parent I suggest you get Steam Guard on YOUR phone so YOU control when and where it gets used so your child can not use it on a phishing site

This is a great idea. Additionally learning how to avoid getting scammed and making it a lesson about online security and account safety.

I'll add a few other links for OP (or anybody else who wants to learn to avoid scams)
- https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
- https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

https://steamcommunity.com/sharedfiles/filedetails/?id=2926756889

Yep a great teaching moment.