I need help reading a crash dump file

[candicexd]

Last couple days i cant open steam, i tried every singe solution possible in advanced troubleshoot. Nothing helped, here are my crash logs of my latest crash dump file from Windbg preview.



Microsoft (R) Windows Debugger Version 10.0.22549.1000 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Program Files (x86)\Steam\dumps\crash_steam.exe_20220418184106_1.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19044 MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Mon Apr 18 18:41:07.000 2022 (UTC + 3:00)
System Uptime: not available
Process Uptime: 0 days 0:01:13.000
................................................................
................................................................
.................
Loading unloaded module list
.
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2858.30b4): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000002 edi=00000002
eip=77952f8c esp=0115a5a0 ebp=0115a730 iopl=0 nv up ei pl nz ac pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000216
ntdll!NtWaitForMultipleObjects+0xc:
77952f8c c21400 ret 14h
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************


KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Execute

Key : Analysis.CPU.mSec
Value: 17015

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 44840

Key : Analysis.Init.CPU.mSec
Value: 1015

Key : Analysis.Init.Elapsed.mSec
Value: 9354

Key : Analysis.Memory.CommitPeak.Mb
Value: 226

Key : Timeline.Process.Start.DeltaSec
Value: 73

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1

Key : WER.Process.Version
Value: 7.15.2.67


FILE_IN_CAB: crash_steam.exe_20220418184106_1.dmp

NTGLOBALFLAG: 0

CONTEXT: (.ecxr)
eax=46515830 ebx=00000000 ecx=0115adf0 edx=0a82e8d8 esi=0a9e1ea0 edi=0115b050
eip=46515830 esp=0115add8 ebp=0115ae00 iopl=0 nv up ei pl nz na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
46515830 ?? ???
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 46515830
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000008
Parameter[1]: 46515830
Attempt to execute non-executable address 46515830

PROCESS_NAME: steam.exe

EXECUTE_ADDRESS: 46515830

FAILED_INSTRUCTION_ADDRESS:
unknown!printable+0
46515830 ?? ???

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki bellege basvurdu. Bellek su olamaz %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 00000008

EXCEPTION_PARAMETER2: 46515830

IP_ON_HEAP: 46515830
The fault address in not in any loaded module, please check your build's rebase
log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may
contain the address if it were loaded.

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0115add4 52d4459f 40000000 0115adf0 0a9ba300 0x46515830
0115ae00 52d44110 00000000 52eed150 0115b03c nvd3dum!QueryOglResource+0x12f16f
0115b048 52d43259 00000000 0a830d90 0a9b61e0 nvd3dum!QueryOglResource+0x12ece0
0115b8e0 52d307cb 0a830d90 00000000 00000034 nvd3dum!QueryOglResource+0x12de29
0115b944 52d39837 40000000 0a830d90 0a82e8d8 nvd3dum!QueryOglResource+0x11b39b
0115b960 52c3dfa1 40000000 0a830d90 0a82fbd0 nvd3dum!QueryOglResource+0x124407
0115bbd0 52c3e4b3 80004005 0115be30 0aae1340 nvd3dum!QueryOglResource+0x28b71
0115bbfc 52c1519a 00006003 0115bde8 0115bcd0 nvd3dum!QueryOglResource+0x29083
0115bcc8 7095c3d5 00000000 12cecfd6 00000000 nvd3dum!OpenAdapter+0x3a
0115bcec 6bf1822a 0115be30 0a83d7e0 0aae1340 nvldumd!OpenAdapter12+0x418f5
0115c8b4 6bf18ee4 00000000 00000000 00000000 d3d9!CreateDeviceLHDDI+0x459
0115d114 6bf16480 00000000 00000001 00000000 d3d9!D3D9CreateDirectDrawObject+0x182
0115d5e4 6bf191b9 00000000 00000000 00000000 d3d9!FetchDirectDrawData+0x103
0115d618 6bf07274 00000001 00000000 00000000 d3d9!InternalDirectDrawCreate+0x180
0115d834 6bf01c6a 00000020 00000000 0969d650 d3d9!CEnum::CEnum+0x245
0115d980 6befeb15 0115d98c 00000000 0115dfa4 d3d9!Direct3DCreate9Impl+0x90
0115d990 5904a8ae 00000020 0969d650 0115e6f0 d3d9!Direct3DCreate9+0x25
0115dfa4 5904b856 0115dfd0 068f7380 0115e6e0 SteamUI!SteamDllMainEx+0xbd3ce
0115dfb4 58fe056a 0115dfd0 59985e60 00000004 SteamUI!SteamDllMainEx+0xbe376
0115e6e0 58ffea2f 0115e6f4 58f8e57d 00000004 SteamUI!SteamDllMainEx+0x5308a
0115e710 57635620 0115e720 00000004 59317730 SteamUI!SteamDllMainEx+0x7154f
0115e84c 576358e6 00000000 00000000 00000000 vgui2_s+0x45620
0115e878 58f8c0d3 576b362c 00000001 575dd770 vgui2_s+0x458e6
0115e8b4 58f8b2a2 576b362c 00000000 575dd770 SteamUI+0x1cc0d3
0115f5c8 5cdfd657 000f5c80 00090090 58f8d4e0 SteamUI+0x1cb2a2
0115f604 5cdfd048 0115f638 003d8b80 58f8d4e0 tier0_s!CValidator::GetNumSockets+0x3c7
0115f62c 5cdfdf46 0115f638 00000002 58f8a3e0 tier0_s!CThread::CalcStackDepth+0x48
0115f650 58f8d4fe 58f8a3e0 00000002 011e8940 tier0_s!CatchAndWriteMiniDumpExReturnsInt+0x46
0115f668 00154f7a 00000002 011e8940 00155300 SteamUI!SteamDllMainEx+0x1e
0115f830 0015536d 0115f87c 58dc0000 0115f867 steam!SteamBootstrapper_SetCommandLineToRunOnExit+0x418a
0115f874 0016a9f0 00000002 011e8940 00000001 steam!SteamBootstrapper_SetCommandLineToRunOnExit+0x457d
0115f888 00234d59 00100000 00000000 011934e1 steam!SteamBootstrapper_SetCommandLineToRunOnExit+0x19c00
0115f8d4 74f3fa29 00e3e000 74f3fa10 0115f940 steam!CreateInterface+0x9c469
0115f8e4 77947a9e 00e3e000 1a3b678a 00000000 kernel32!BaseThreadInitThunk+0x19
0115f940 77947a6e ffffffff 77968a5f 00000000 ntdll!__RtlUserThreadStart+0x2f
0115f950 00000000 00234ddd 00e3e000 00000000 ntdll!_RtlUserThreadStart+0x1b


STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME: unknown!printable+0

MODULE_NAME: unknown!

IMAGE_NAME: unknown.dll

FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_c0000005_unknown.dll!printable

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x86

OSNAME: Windows 10

FAILURE_ID_HASH: {1bb4d658-2520-2521-8217-d6688619d2f9}

Followup: MachineOwner
---------

[Elucidator]

Reinstall Steam, you seem to be missing something or something got corrupted (and unable to load).

You have a Software No Execute Error, missing some dll
all we know about this odd dll (it doesn't know which dll) is that it has a printable argument which it couldn't find.

please check your build's rebase log at <releasedir>\bin\build_logs\timebuild\ntrebase.log

if that file exists (I doubt it, since its the public build not the dev build) you could look at it and find 46515830 to see what specific resource it is not able to load up.

Edit: since it involves visual basic, perhaps installing the latest version of Visual C++ Redist helps. https://aka.ms/vs/17/release/vc_redist.x64.exe

[sstanda]

nice

[candicexd]

ty all, after contacting steam it seems the problem was nvd3dum.dll after updating to win 11 everything got solved.