My knife disappeared after a trade

[******* Request]

Hey, I traded a Knife to my friend, I had to cancel the trade because I got a loud error message from the Steam Guard. Now the Knife is gone, does anyone know what to do?
I have already contacted steam support.
Kind Regards, Konrad

[VaLiuM]

Check your trade history to see where the item went to.

[******* Request]

When I click to the Knife, i go back to the home page. Its also really strange that I got two entries, in one he accepted the trade offer and then there is another one where the trade offer has been canceled

[VaLiuM]

Well, maybe your account got compromised?

Do these steps in order to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

[******* Request]

I will do that, but how can i get my knife back? ;( Its a Talon Knife

[VaLiuM]

Originally posted by simiter:

I will do that, but how can i get my knife back? ;( Its a Talon Knife

Sadly you can't: https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

[******* Request]

Come on... I payed 350$ for this knife..
thanks for your help

[VaLiuM]

That's unfortunate, no problem.

[nullable]

Originally posted by simiter:

Come on... I payed 350$ for this knife..
thanks for your help

All the more reason to keep your account secure and treat it as seriously as you would a bank account.

[Dr.Shadowds 🐉]

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others. <--- Very common with impersonators, pretending to be Steam admin / support.
- Logging in on phishing sites. <--- Very common with skin gambling sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

https://youtu.be/9TRR6lHviQc

[Tarnowski Glock]

i feel bad for you my guy

[Teksura]

Originally posted by simiter:

When I click to the Knife, i go back to the home page. Its also really strange that I got two entries, in one he accepted the trade offer and then there is another one where the trade offer has been canceled

Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.


Do each of the steps.



What happened is your account became compromised, most likely through a third party site. This well known scam then requires you to authorize the trade giving your items away after you allow them access to your account through either malware, or giving away your details through a phishing fake login page or other trick used by those shady third party sites.

The way it does this is after it gains access to your account, a bot waits until you send out a trade offer, and then using the access you gave to them, their bot cancels the trade, changes a bot account to match the name and profile picture of the person you wanted to trade with, and then sends a trade giving your stuff away for free.

The scam depends on you ignoring all the warnings, such as "this user is not on your friends list", "this user has a similar name to someone on your friends list", their items missing from the offer, the big "you will receive nothing" text, the fact that they have the wrong level, wrong "has been on Steam since" date (usually obviously too recent to make sense), and a few other obvious warnings. It only works if you're not even looking at what you're doing. Sadly, an awful lot of people don't care enough to verify the trade is what they are expecting, so this scam continues to work.

Valve will not return items you gifted away to the scammer as a result of ignoring all the warnings. https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

[Breksona]

Originally posted by Asozialer Marokkaner:

When I click to the Knife, i go back to the home page. Its also really strange that I got two entries, in one he accepted the trade offer and then there is another one where the trade offer has been canceled

Bro that happened to me 4 days ago and with the same knife as you had :( can you let me know if you ll find any solution from that problem ? Thank you ♥️ and sorry for you

[Unn4m3d (♥AUT♥)]

Originally posted by 𝖇𝖗𝖊𝖐𝖘𝖔𝖓𝖆:

Originally posted by Asozialer Marokkaner:

When I click to the Knife, i go back to the home page. Its also really strange that I got two entries, in one he accepted the trade offer and then there is another one where the trade offer has been canceled

Bro that happened to me 4 days ago and with the same knife as you had :( can you let me know if you ll find any solution from that problem ? Thank you ♥️ and sorry for you

You LITERALLY have the solution right here in the posts. Why did you have to Necro the entire Thread which was from 2021?

[Teksura]

Originally posted by Unn4m3d (♥AUT♥):

Originally posted by 𝖇𝖗𝖊𝖐𝖘𝖔𝖓𝖆:

Bro that happened to me 4 days ago and with the same knife as you had :( can you let me know if you ll find any solution from that problem ? Thank you ♥️ and sorry for you

You LITERALLY have the solution right here in the posts. Why did you have to Necro the entire Thread which was from 2021?

Some people are smart enough to use Google to search for a solution, but not smart enough to actually read the answer provided in the results they find.

[Cathulhu]

Originally posted by VaLiuM:

Well, maybe your account got compromised?

Do these steps in order to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

Originally posted by VaLiuM:

Originally posted by simiter:

I will do that, but how can i get my knife back? ;( Its a Talon Knife

Sadly you can't: https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

I mean, the answers are not that hard to find.