Where is the QR code? :: Help and Tips

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xBlitzerx 12 ott 2022, ore 18:43

Where is the QR code?

Ok, so I updated my Steam phone app. I'm trying to log in but it wants to scan a QR code. Where is the code?

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Messaggio originale di urma botta:

You have to use the generated codes then. Since the QR scanner is on your phone and you can't actually scan a QR code displayed on your phone's screen, you will need to use the steam generated codes.

EDIT: I've noticed some people still don't understand how to set up their steam guard on the new mobile app. I've provided this link for you to be able to understand how to set up steam guard.

Messaggio originale di smky cent:
I'm still pretty confused with what the main problem is... Do we not understand how to set up the new steam guard? Is there still a problem where you are being asked to sign in with a QR code on your phone?

I've gone ahead and created this comment with useful links including the new setup instructions and additional help if needed. I updated the best answer to link directly here so you don't have to scroll for this comment :)

SETUP INSTRUCTIONS:
https://help.steampowered.com/en/faqs/view/6891-E071-C9D9-0134

Link to steam mobile authenticator support page

Link to FAQ about steam guard mobile authenticator

Steam Guard support page

Steam Guard FAQs page

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Visualizzazione di 16-30 commenti su 63

NightbladeGreyswandir 14 ott 2022, ore 9:32

Turn app of and back on, and you will get in to normal app window instead to be stuck in to Steam Guard.

#16

SlayerCat 17 ott 2022, ore 2:32

Ok so from my understanding, the phone app is just an easier way to log in yourself on new devices. Kind of like a key. This makes it so that you don't have to type in your password if you're logging in to your steam account at a friend's house or on the web.

#17

ScorpiusRed 18 ott 2022, ore 23:44

Thanks, helpful to know.

Messaggio originale di SlayerCat:
Ok so from my understanding, the phone app is just an easier way to log in yourself on new devices. Kind of like a key. This makes it so that you don't have to type in your password if you're logging in to your steam account at a friend's house or on the web.

#18

Felix Krowe 19 ott 2022, ore 5:13

I just updated the app and was confused when it was looking to scan a QR code myself. I navigated to the home page with the buttons along the bottom and realized I was already logged in on the app, and it's just that after install the mobile app opens to the default "Steam Guard" page, which these days is a camera looking to scan a QR code (or a button to show a code).

#19

Robert "The Swan" Mueller, III 19 ott 2022, ore 12:21

For those of you reading this thread and still asking "But where the heck is the QR code?", this article[www.gamingonlinux.com] will help answer that question.

It's not quite "like Discord" as the article says. As another user has mentioned, it's kind of backwards from what Discord does. With Discord, if you are not logged into the Discord app on your phone, you can use the desktop app to create a QR code that can be used to log into the app on your phone.

With the Steam phone app, as you see in the article, you are shown a QR code if you are not logged into the your account on your desktop. You must be logged into the Steam app on your phone. You then use the Steam Guard's QR scanner to scan the code to log yourself into the website or desktop app.

To try it, log out of Steam on your browser, make sure you are still logged into the Steam app on your phone, go to the login page in your browser where you are shown a login form as well as a QR code. Scan that QR code with Steam Guard (the shield icon in the bottom center), confirm your location, then it will finally sign you into the website in your browser.

And so... "like Discord" my foot.

Ultima modifica da Robert "The Swan" Mueller, III; 19 ott 2022, ore 12:28

#20

M i s h a z a w a 22 ott 2022, ore 11:08

This is by far the most confusing f*ing thing I've come across ...

#21

mdpoole 22 ott 2022, ore 12:23

I'll second what Macready wrote -- a bit more text on the mobile app would (I think) make the mechanism much clearer. Something like "Scan a Steam QR code to log in to your Steam account on that device."

#22

Supahz 22 ott 2022, ore 14:58

Messaggio originale di Macready:
This is by far the most confusing f*ing thing I've come across ...

This. Very confusing. It makes you think that you absolutely HAVE TO scan a QR code somewhere. Panic ensues.

#23

Deity 25 ott 2022, ore 0:15

Messaggio originale di smol cent:
You should use the new QR code as recommended but if you insist on entering your code, click on the button on the steam guard page that says "show steam guard code"

There is no qr code... I don't see it anywhere and it doesn't say how to find it

#24

Teksura 25 ott 2022, ore 2:06

Messaggio originale di Deity:
Messaggio originale di smol cent:
You should use the new QR code as recommended but if you insist on entering your code, click on the button on the steam guard page that says "show steam guard code"
There is no qr code... I don't see it anywhere and it doesn't say how to find it

When you go to log in, the QR code is a little bit to the right of the place where you enter your username/password.

https://i.imgur.com/omZ7YN4.png

It's very difficult to miss.

#25

Eyembawd 25 ott 2022, ore 10:26

Messaggio originale di Teksura:
Messaggio originale di Deity:
There is no qr code... I don't see it anywhere and it doesn't say how to find it
When you go to log in, the QR code is a little bit to the right of the place where you enter your username/password.

https://i.imgur.com/omZ7YN4.png

It's very difficult to miss.

Here's my issue with this new change. There's no QR code for 3rd party apps using Steam for auth. The user is first asked by the login screen to provide a 2FA code as normal and that it can be retrieved from their Steam App on their mobile device.

When they launch this new version of the Steam app they are asked to scan a QR code. But there is no code!

#26

Teksura 25 ott 2022, ore 20:58

Messaggio originale di photo.jpg:
Messaggio originale di Teksura:
When you go to log in, the QR code is a little bit to the right of the place where you enter your username/password.

https://i.imgur.com/omZ7YN4.png

It's very difficult to miss.

Here's my issue with this new change. There's no QR code for 3rd party apps using Steam for auth. The user is first asked by the login screen to provide a 2FA code as normal and that it can be retrieved from their Steam App on their mobile device.

When they launch this new version of the Steam app they are asked to scan a QR code. But there is no code!

What the heck are you talking about?

Step 1: Go to Steam
Step 2: Log in.
Step 3: The QR code is right there. In plain sight. Right next to the boxes where you enter your credentials. Use it.
Step 4: Now you can log in through third party apps by just clicking the great big green "Sign in" button.

Any third party site which is asking for your code is blatantly trying to phish you. Never trust whatever shady popup log in window a third party site offers you. Only ever log in through Steam itself. After you have logged in through Steam and find the third party site still needs you to enter your credentials, you know they are trying to phish you.

In whatever rare instance you need the old code (for example, if your phone has no network connectivity) you press the great big very obvious blue button that says "Show Steam Guard Code" and it will, unsurprisingly, show you a steam guard code.

Ultima modifica da Teksura; 26 nov 2022, ore 14:47

#27