Steam Client wont launch

[zaileion]

I've installed linux hundreds of times over the years primarily due to ATI Graphics card drivers. Steam has always been a bit difficult but i've always managed to get it working. This time however, I just did a full wipe and reinstall of a dual boot Windows 7 and Linux Mint Debian 2 (LMDE2) and everything setup perfectly. Weeks of work to get everything installed and tweaked. Its running sooo smoothly. Almost Perfect... cept for steam... Grrrr... I so don't want to have to reinstall again. Any help would be most welcome. And allow me to show my appreciation now before i get into the details. Thank you!

Here is the error:

$ steam
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
crash_20150817180326_1.dmp[9987]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150817180326_1.dmp
crash_20150817180326_1.dmp[9987]: Finished uploading minidump (out-of-process): success = no
crash_20150817180326_1.dmp[9987]: error: libcurl.so: cannot open shared object file: No such file or directory
crash_20150817180326_1.dmp[9987]: file ''/tmp/dumps/crash_20150817180326_1.dmp'', upload no: ''libcurl.so: cannot open shared object file: No such file or directory''
/home/<USERNAME>/.local/share/Steam/steam.sh: line 756: 9984 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
[1]+ Exit 255 mate-terminal --window-with-profile=desktop_embed --geometry 67x35+3845+1030
$

Followed the below link as suggested from Steam Support Auto-Response after i posted this issue with them:

Next Step:
Please restart your computer and then follow these instructions to refresh your Steam files: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Which i followed but received this error:

$ steam --reset
/home/<USERNAME>/.local/share/Steam/steam.sh: line 475: no match: ssfn*
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
crash_20150814101010_1.dmp[4415]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150814101010_1.dmp
crash_20150814101010_1.dmp[4415]: Finished uploading minidump (out-of-process): success = no
crash_20150814101010_1.dmp[4415]: error: libcurl.so: cannot open shared object file: No such file or directory
crash_20150814101010_1.dmp[4415]: file ''/tmp/dumps/crash_20150814101010_1.dmp'', upload no: ''libcurl.so: cannot open shared object file: No such file or directory''
/home/<USERNAME>/.local/share/Steam/steam.sh: line 754: 4412 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
$



System Information:
Id be happy to supply any other info i just don't know what else to list:


Kernel Version:

$ uname -r
3.16.0-4-amd64
$

Graphics Card Info:
Dual 7990 (i don't think crossfire works with 2 dual gpu's.) ive tried but haven't been able to get any increase in benchmarking results, and some games don't work with crossifre at all... ATI and linux! OK, done rantings. sorry... I should say this has never been much of an issue before, so i don't think this is a GPU based issue, but it certainly wouldn't be the first time i've been completely wrong.

Edited for Graphics card only info:

$ lspci -v | less

05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Malta
[Radeon HD 7990] (prog-if 00 [VGA controller])
Subsystem: XFX Pine Group Inc. Device 32a0
Flags: bus master, fast devsel, latency 0, IRQ 110
Memory at a0000000 (64-bit, prefetchable) [size=256M]
Memory at f3780000 (64-bit, non-prefetchable) [size=256K]
I/O ports at 9000 [size=256]
Expansion ROM at f37c0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: fglrx_pci

05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series]
Subsystem: XFX Pine Group Inc. Device aaa0
Flags: bus master, fast devsel, latency 0, IRQ 108
Memory at f37fc000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel

06:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Malta [Radeon HD 7990]
Subsystem: XFX Pine Group Inc. Device 32a0
Flags: bus master, fast devsel, latency 0, IRQ 111
Memory at b0000000 (64-bit, prefetchable) [size=256M]
Memory at f38c0000 (64-bit, non-prefetchable) [size=256K]
I/O ports at a000 [size=256]
Expansion ROM at f38a0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: fglrx_pci

09:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Malta [Radeon HD 7990] (prog-if 00 [VGA controller])
Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Radeon HD 7990
Flags: bus master, fast devsel, latency 0, IRQ 112
Memory at c0000000 (64-bit, prefetchable) [size=256M]
Memory at f3a80000 (64-bit, non-prefetchable) [size=256K]
I/O ports at b000 [size=256]
Expansion ROM at f3ac0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: fglrx_pci

09:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series]
Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series]
Flags: bus master, fast devsel, latency 0, IRQ 109
Memory at f3afc000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel

0a:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Malta [Radeon HD 7990]
Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Radeon HD 7990
Flags: bus master, fast devsel, latency 0, IRQ 113
Memory at d0000000 (64-bit, prefetchable) [size=256M]
Memory at f3bc0000 (64-bit, non-prefetchable) [size=256K]
I/O ports at c000 [size=256]
Expansion ROM at f3ba0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: fglrx_pci
$

[The Giving One]

Yes I can very well see that you are versed in the technical field and I sincerely hope that I was in no way disrespectful to you and I am sure you don't feel that way at all here. As you touched on, I was just trying to be complete in my suggestions to attempt to cover any confusion that might arise from our communication here.

At this point I think I can agree with you about the missing directroy or file. Perhaps asking about it in the hardware and OS forum and linking this thread there could be a possibility for you to get this sorted out. I am personally very sorry that I have failed to help you fix the issue, as I just saw your thread with no replies as of yet and so I thought I would give your issue a shot.

Please forgive me for suggesting for you to take any steps that may have seemed unnecessary at the time or do in fact seem to have been unnecessary now. I wish you the best of luck with this issue and again, I am sorry I did not help you with it.

[zaileion]

This is also interesting:

I looked up a portion of the error "steam.sh: line 756: 16046 Segmentation fault" in google and came up with a few similar errors. Funny thing is their all relatively recent. some just a few months old.

Here are some links with similar issues:
https://github.com/ValveSoftware/steam-for-linux/issues/3248
https://bbs.archlinux.org/viewtopic.php?id=198021
http://ubuntuforums.org/showthread.php?t=2209830

[The Giving One]

@zaileion

Yes I did actually see that last linked forum you have above when I was trying to search for the error myself here a little while ago. The AMD driver one seems promising.

[zaileion]

Your assistance has been excellent. Thanks for the help and i will await further posts in the Operating systems and hardware section here http://steamcommunity.com/discussions/forum/11/537405286658777912/

You were in no way inconsiderate, or disrespectful. Superb effort and i thank you again.

[The Giving One]

That is very kind of you indeed. One last suggestion if you will, please.

Perhaps a title more suiting to your problem in the hardware forum would be better. Perhaps adding "Linux" or something would get more attention. Just a suggestion, and good luck to you always.

[zaileion]

I edited the title in the Hardware section of the post as you suggested to include "Linux" as well as the portion of the error that i seem to get the most relevant results when searching Google. thank you for the suggestion.

[zaileion]

So i uninstalled the ATI drivers against every shred of discontent within my being, and uninstalled steam, and reinstalled steam, and reinstalled my graphics drivers, and reconfigured my graphics drivers. I was successful as Steam now works. Pardon me if i must insist this is F|_|(k|n& idiotic!!! plain and simple... 14 hours +/- of steady work without backups, but took me 4 hours because i know enough to backup the necessary files. I will indicate the best files to backup and how to do so in the future and will link to the new post...


I just want to let everyone know that i posted this issue with Steam Support over a week ago, replied with my discoveries and steps along the way and NEVER received a response. WTF!? Steam Support if a joke and entirely worthless!!

Here is a copy/paste of my steam support post: As you can see NO RESPONSE FROM STEAM AT ALL!!

Steam Client wont launch
Ticket number 2755-YFGX-5053
Category Steam Client > Steam Client Crashes
Email [e-mail]
Product *STEAM*
Steam Account Login Name zaileion
Operating System Linux

Modify Question Properties Print Question Close Ticket

This Question's Message(s)
1 Message by you on Fri, Aug 14 2015 10:09
I get this error:

$ steam
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
crash_20150814100323_1.dmp[4143]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150814100323_1.dmp
crash_20150814100323_1.dmp[4143]: Finished uploading minidump (out-of-process): success = no
crash_20150814100323_1.dmp[4143]: error: libcurl.so: cannot open shared object file: No such file or directory
crash_20150814100323_1.dmp[4143]: file ''/tmp/dumps/crash_20150814100323_1.dmp'', upload no: ''libcurl.so: cannot open shared object file: No such file or directory''
/home/zaileion/.local/share/Steam/steam.sh: line 756: 4140 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
$
Next Step:
Please restart your computer and then follow these instructions to refresh your Steam files: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
2 Message by you on Fri, Aug 14 2015 10:12
I followed the instructions here:

https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

But I get this error:

$ steam --reset
/home/zaileion/.local/share/Steam/steam.sh: line 475: no match: ssfn*
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
crash_20150814101010_1.dmp[4415]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150814101010_1.dmp
crash_20150814101010_1.dmp[4415]: Finished uploading minidump (out-of-process): success = no
crash_20150814101010_1.dmp[4415]: error: libcurl.so: cannot open shared object file: No such file or directory
crash_20150814101010_1.dmp[4415]: file ''/tmp/dumps/crash_20150814101010_1.dmp'', upload no: ''libcurl.so: cannot open shared object file: No such file or directory''
/home/zaileion/.local/share/Steam/steam.sh: line 754: 4412 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
$
3 Message by you on Sat, Aug 15 2015 10:48
Hello!? Anyone? Anyone?
4 Message by you on Sat, Aug 15 2015 18:01
I've tried the suggested link but upon following the instructions in this
email I get a different error which I posted online along with my initial
question as a reply. I can't buy Linux games for steam if I can't launch
it. Please help!
On Aug 15, 2015 10:48 AM, "Steam Support" <[e-mail]>
wrote:
5 Message by you on Sun, Aug 16 2015 15:11
Dude! Is there anyone monitoring Steam Support? Its been days... will you p[oeple get to work over there. Christ. Ive spent hundreds of dollars on Steam games and i cant use them because the dumb ass steam app doesnt work, and support sucks.

PLEASE RESOLVE MY ISSUE!!!
6 Message by you on Mon, Aug 17 2015 17:15
Anyone there?
7 Message by you on Mon, Aug 17 2015 17:35
I get this error:

$ steam
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
crash_20150814100323_1.dmp[4143]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150814100323_1.dmp
crash_20150814100323_1.dmp[4143]: Finished uploading minidump (out-of-process): success = no
crash_20150814100323_1.dmp[4143]: error: libcurl.so: cannot open shared object file: No such file or directory
crash_20150814100323_1.dmp[4143]: file ''/tmp/dumps/crash_20150814100323_1.dmp'', upload no: ''libcurl.so: cannot open shared object file: No such file or directory''
/home/zaileion/.local/share/Steam/steam.sh: line 756: 4140 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
$

Submitting this question gives me an auto-response with a link to this:
https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

which i followed, but get the following error:

$ steam --reset
/home/zaileion/.local/share/Steam/steam.sh: line 475: no match: ssfn*
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
crash_20150814101010_1.dmp[4415]: Uploading dump (out-of-process)
/tmp/dumps/crash_20150814101010_1.dmp
crash_20150814101010_1.dmp[4415]: Finished uploading minidump (out-of-process): success = no
crash_20150814101010_1.dmp[4415]: error: libcurl.so: cannot open shared object file: No such file or directory
crash_20150814101010_1.dmp[4415]: file ''/tmp/dumps/crash_20150814101010_1.dmp'', upload no: ''libcurl.so: cannot open shared object file: No such file or directory''
/home/zaileion/.local/share/Steam/steam.sh: line 754: 4412 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
$

Is there any support? ive been a steam member for years and years and asked 1 other question. the least you people could do is respond...
8 Message by you on Sat, Aug 22 2015 11:30
So i uninstalled the ATI drivers against every shred of discontent within my being, and uninstalled steam, and reinstalled steam, and reinstalled my graphics drivers, and reconfigured my graphics drivers. I was successful as Steam now works. Pardon me if i must insist this is F|_|(k|n& idiotic!!! plain and simple... 14 hours +/- of steady work without backups, but took me 4 hours because i know enough to backup the necessary files.

No thanks to you ♥♥♥♥♥♥♥ idiots. I cant believe Steam Support is non-existent. If it weren't the only platform for gaming on Linux i would never use Steam again!!! ♥♥♥♥ You.

Here read these posts as an example of how difficult it is to install steam. And, dont be lazy as im certain you are. Read the entire thread!
http://steamcommunity.com/discussions/forum/1/537405286658473492/
https://steamcommunity.com/app/221410/discussions/0/537405286659251192
http://steamcommunity.com/discussions/forum/1/537405286658473492/

[zaileion]

So i did a little modification of my xorg.conf

and needed to do a

sudo aticonfig --initial -f adapter=all

Now i have Quadfire working. Yep! 2 Radeon HD 7990 totaling 4 GPU's 12GB DDR5 RAM.

GUESS WHAT!!!???

Steam doesnt work anymore. WWWWTTTTFFFF!!!!

Here is the output errors:

$ steam
Running Steam on linuxmint 2 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1440016726)
Installing breakpad exception handler for appid(steam)/version(1440016726)
Installing breakpad exception handler for appid(steam)/version(1440016726)
assert_20150822140333_1.dmp[11732]: Uploading dump (out-of-process)
/tmp/dumps/assert_20150822140333_1.dmp
/home/zaileion/.local/share/Steam/steam.sh: line 756: 11720 Segmentation fault $STEAM_DEBUGGER "$STEAMROOT/$STEAMEXEPATH" "$@"
assert_20150822140333_1.dmp[11732]: Finished uploading minidump (out-of-process): success = yes
assert_20150822140333_1.dmp[11732]: response: CrashID=bp-d8f28857-44e7-414b-8fd3-ca5502150822
assert_20150822140333_1.dmp[11732]: file ''/tmp/dumps/assert_20150822140333_1.dmp'', upload yes: ''CrashID=bp-d8f28857-44e7-414b-8fd3-ca5502150822''
$

Any Ideas Anyone!? Other than the obvious uninstall GPU drivers uninstall and reinstall steam and reinstall gpuy drivers and reconfigure gpu drivers...

[The Giving One]

Are you using Catalyst AI for your quadfire ?
It is on the list of problematic programs, so just wanted to pass that on here to you.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

About Steam support, they are most likely quite backed up these days so your issue may not be at the top of their list and/or you may be in a very long waiting line, you see.

[zaileion]

As my frustration builds, i stop get tea once i reach explosion point so as not to act inappropriately on forums where all ages and types of people attend. But, i must express my ever building exhaustion with this situation.

I'm certain its not Catalyst since steam was just working less than an hour ago... All i did was edit the xorg.conf file to re-position the mouse pointer location on initial X startup... But to answer your question about Catalyst for crossfire, Crossfire options aren't available in Linux version of Catalyst. Activating crossfire is via .conf files and bash only.

Here are the commands i used to activate crossfire
To list Adapters:
$ aticonfig --lsch
0. 05:00.0 AMD Radeon HD 7900 Series
1. 06:00.0 AMD Radeon HD 7900 Series
2. 09:00.0 AMD Radeon HD 7900 Series
3. 0a:00.0 AMD Radeon HD 7900 Series

(to activate multiple GPU Chains)
$ aticonfig --adapter=0,1,2,3 --cfa

(to bind all GPU's together in a sense creating one big graphics card)
$ aticonfig --adapter=0,1,2,3 --crossfire=on


Logged out and back in and tried Steam after reading some news feeds and it wouldnt launch. I was just playing CIV Beyond Earth for 2 hours this AM...

ANyone know what the error above (# 27) means? ANy ideas that might point me into the right directions.. I dont know how to read error codes of such type...

[Szeregowy]

Proxy ?

[bot_mishka]

I don't know

[The Giving One]

Originally posted by zaileion:

'm certain its not Catalyst since steam was just working less than an hour ago... All i did was edit the xorg.conf file to re-position the mouse pointer location on initial X startup...

Please forgive me here as I am only trying to help with suggestions and perhaps my ignorance in your OS is actually more frustrating to you but allow me the leeway if you will, please.

This statement above seems to suggest to me that you still have Catalyst AI installed, even if certain features are not available in Linux, as you also stated.

So if in fact you do have that installed, is it not possible to simply install the drivers only for your AMD GPU's and no other ATI software, such as with Nvidia for example, you can install only the driver and Physix, and not the other features of the Nvidia package, as in a custom install.

Again, please forgive my ignorance in Linux and trying to think of possible solutions for you. Have you updated your thread in the Hardware and OS forum with these error posts ?

[zaileion]

The entire problem is the ATI drivers and Steam. make changes to xorg.conf then reinstall ati drivers and steam, uodate kernel then reinstall ati drivers and steam, do anything regarding ati drivers at all and remove steam and reinstall. Youll have to pardon my expression of frustration!! Ive been using computers for 30+ years and this happens to be one of the most poorly developed piece of software ive ever had the un-pleasure of working with. Unfortunately Valve is the only company dedicated to gaming on Linux so i must give credit where its due. Whatever the issue is, Pay the money, contact AMD,, or do whatever it takes to get Steam working with ATI. 1/2 the gaming population use ATI GPU's can easily game... FIX THE ♥♥♥♥♥♥♥ ISSUES!!

Again, i must apologize for my inappropriate language, but come on people. this ♥♥♥♥ is a real joke,,, On top of it all there are no Steam support agents, no phoner number to call, no direct chat with steam support... nothing...

[DADDY <3]

I just want the archievment fom steam Thanks :DD