Crashing after starting Lego Star Wars III The Clone Wars

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Hue Neutron Aug 15, 2015 @ 8:14pm

Whenever I start the game, it loads but it'll crash on the title screen or the 'in a galaxy far far away" screen. I've tried running it in compatibility mode and as administrator but it still doesn't work. Can someone please help me? Also I'm using Windows 10 if that matters.

Last edited by Hue Neutron; Aug 15, 2015 @ 8:52pm

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Showing 1-12 of 12 comments

The Giving One Aug 15, 2015 @ 8:28pm

Originally posted by Castiel:
Whenever I start the game

Perhaps if we knew the game in question then that could help us to help you. Thank you.

So far, I personally recommend for you to try verivying the game cache first.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Last edited by The Giving One; Aug 15, 2015 @ 8:30pm

Hue Neutron Aug 15, 2015 @ 8:51pm

Oh whoops i thought i posted it in the games discussion section. But the game is Lego Star Wars III The Clone Wars

The Giving One Aug 15, 2015 @ 8:53pm

No problem. If the game will not load or run properlly, then we can help here. Once you get the game working, you can ask there on the game hub about specific questions you may have about it.

Now, on to your issue. Did you try my suggestion given above ?

Hue Neutron Aug 15, 2015 @ 8:59pm

I can't because I didn't obtain it through Steam. I added it to my library but there isn't an option to verify it still.

The Giving One Aug 15, 2015 @ 9:00pm

Originally posted by Castiel:
I can't because I didn't obtain it through Steam. I added it to my library but there isn't an option to verify it still.

Forgive me, but is the game actually showing up as "installed" and ready to play in your library ?

Hue Neutron Aug 15, 2015 @ 9:03pm

Yes I can load up the game fine and everything. My problem is that a few seconds after startup, on the title screen, main menu, etc., it'll minimize to a white screen and say something along the lines of "this program has stopped working" and a button to close it. The farthest I've gotten in the game was a few seconds into the first mission but then it crasehd again.

The Giving One Aug 15, 2015 @ 9:04pm

Originally posted by Castiel:
I can't because I didn't obtain it through Steam. I added it to my library but there isn't an option to verify it still.

This account you are posting with does not own that game. Where did you get that game or game key ?

Last edited by The Giving One; Aug 15, 2015 @ 9:07pm

Hue Neutron Aug 15, 2015 @ 9:08pm

From a disc. But why does that matter?

The Giving One Aug 15, 2015 @ 9:11pm

Where did you get the disk ? If the files on disk are outdated or need a patch, the disk could have been released before the patch was, hence these issues you seem to be having.

This is just one example/reason, you see.

Last edited by The Giving One; Aug 15, 2015 @ 9:12pm