the cd key doesn't work and steam is not helping me -_-

[76561198205627357]

i bought this morning sleeping dogs definitive edition pc at gamestop,i put the disc 1 on,and i clicked on setup and it opens steam setup,ok i installed,and installed an updated with 150mb even i don't have a wifi illimited,now i open it again and he ask me a cd key,that is back of the cover of the game,the code doesn't work,soo i tried on {連結已移除}square-enix.com and the code is worked in that site,now the problem is where im gonna get that code soo i can download this game,im freaking angry for this stupid thing,i just payed 20 € for a game that doesn't even work without a code.

[76561193903991391]

Sleeping Dogs requires Steam, I'm not sure how you could redeem the code on Square-Enix. Confirm there is not a code on the disc, or somewhere else on the manual. Also make sure you are typing the code correctly.

[76561198205627357]

jesssuuuuss criste o my ♥♥♥♥♥♥♥ god,its all the day im trying to put this code,its correctly but it doesnt work trust me,what im gonna do now is going to gamestop and tell him that it doesn't work,for ♥♥♥♥ sake a ♥♥♥♥♥♥♥ guy wanna play a game and guess what,he need a ♥♥♥♥♥♥♥ key just to playing singleplyaer,who the ♥♥♥♥♥♥♥ idiot that created this steam of ♥♥♥♥? jesus man i just pyaed this game for nothing,what im gonna do now? i wanna contact the admin of this ♥♥♥♥♥♥ programm,the guy of gamestop told that i need to call steam to tell them to give me a key to play this game,im not gonna ♥♥♥♥♥♥♥ pay 5 € for a key ♥♥♥♥ this ♥♥♥♥,where i can call steam? help me

[76561193903991391]

Please try to calm down. I understand your frustration, but getting angry will only make matters worse. There is no phone support on Steam. You will need to register a support account and open a ticket.

[HLCinSC]

If the key you were provided does not work, you will have to take it up with the retailer or game maker. All steam does is check the key you give them to the database of keys square provides. You can try contacting steam but it's probably a waste of time as they will likely tell you just what I said.
http://steamcommunity.com/sharedfiles/filedetails/?id=265127337

Also, almost all physical PC games released in the past 5+ years require a drm like Steam that you register your game's key to. Most physical PC games are also shipped with incomplete builds so they can meet a deadline to produce and distribute the game. They must then be activated and updated online.

[76561198205627357]

ok fine how i do that?give me the link something,i don't know nothing about this steam,where i got this ticket?please man just tell me how to fix this,i don't wanna spend money for a game that doesn't even work,this game need to be fixed i wanna play it,please help me i really need your help

[76561193903991391]

Unfortunately CharlestONE is likely correct, and they will simply tell you to go back to GameStop. I don't think the employee knew what they were talking about, Steam doesn't provide keys simply because you have a CD of the game. I would first go back to GameStop and try to resolve the issue there.

However if you still wish to contact Steam, CharlestONE provided a guide for doing so above.

[76561198205627357]

thanks guys ,only 30 mins and i go to gamestop,there is no way that i payed something for nothing,no way -_-,i don't care if i take a even 1 year,that game its gonna work,and im not gonna pay 1 cents more just for a freaking key of ♥♥♥♥

[Black Blade]

Hi man, first of all stay calm, the answer will be found
Just to make sure its all good, how did you put in the key? did you do it with or with out the -
Also were did you put the key in? was it a Grey/blue window, that seem to be part of Steam or something that seem more like part of the game it self?

Support take a long time to reply, so its best to try to solve it, while you wait (and i mean even can take a few weeks sadly, as of the mess users created)
also i like to note that a few users are reporting there is a problem with keys on Steam right now, my self i did not seem to get any problem, but it may exsist

can you maybe provide a screenshot of the window that ask you to put the key in? (hide your username and the key it self if it show, we better not know what it is )
Also i am downloading that game now, in case its something you need to get from the game it self or soemthing

[76561198205627357]

i just got home from gamestop,they told to call steam for support soo they can give the key,now black blade:i just put disc 1 of the game,and than is shows me the setup like this: {連結已移除}http://prntscr.com/7pgngc, after i open it i installed steam,than nothing happend,soo i open the setup again and it shows me this: {連結已移除}http://prntscr.com/7pgoxt, now the code that i have on the back of the cover,that code is for {連結已移除}http://member.eu.square-enix.com,soo ok i was in that site and i registered,after that i clicked on "get product" something like that:and i put the code that was back on the cover,and guess what the code is valid,and he told that i have sleeping dogs definitive edition,ok fine than i was going on the setup and he asked the key,but what key? gamestop told that i need to call the steam for support,to ask them to give me a key,without the key guys i can't install the game,i know i need to keep it calm,but i can't cause i just payed a game for nothing,i wanna really play this game and i can't,how i can get that key? gamestop told that steam will give the key free( of course) cause i already payed the game....please guys i don't have illimited wifi,i only haved 20 bucks soo i can buy a game,and that game doesn't even work.please help me

[Black Blade]

引用自 dimitrypiron777：

i just got home from gamestop,they told to call steam for support soo they can give the key,now black blade:i just put disc 1 of the game,and than is shows me the setup like this: http://prntscr.com/7pgngc, after i open it i installed steam,than nothing happend,soo i open the setup again and it shows me this: http://prntscr.com/7pgoxt, now the code that i have on the back of the cover,that code is for http://member.eu.square-enix.com,soo ok i was in that site and i registered,after that i clicked on "get product" something like that:and i put the code that was back on the cover,and guess what the code is valid,and he told that i have sleeping dogs definitive edition,ok fine than i was going on the setup and he asked the key,but what key? gamestop told that i need to call the steam for support,to ask them to give me a key,without the key guys i can't install the game,i know i need to keep it calm,but i can't cause i just payed a game for nothing,i wanna really play this game and i can't,how i can get that key? gamestop told that steam will give the key free( of course) cause i already payed the game....please guys i don't have illimited wifi,i only haved 20 bucks soo i can buy a game,and that game doesn't even work.please help me

cant see images, can it be blocked? or not public?

Also did you look on the Square-Enix site, to see if maybe they give you a second key?

[76561198205627357]

you right O.o i can't see the pictures too...wait im gonna retry,and no they didn't give me another key, {連結已移除}http://prntscr.com/7pgykn , {連結已移除}http://prntscr.com/7pgyxf , {連結已移除}http://prntscr.com/7pgz5d

[Black Blade]

引用自 dimitrypiron777：

you right O.o i can't see the pictures too...wait im gonna retry,and no they didn't give me another key, http://prntscr.com/7pgykn , http://prntscr.com/7pgyxf , http://prntscr.com/7pgz5d

Really odd.. did you put the "-" in the key?
Also i recommend you connect Square-Enix as well, just in case

Man that is a real pain..

[76561198205627357]

you donìt know how much man,my had is blowing,im gonna try to call support on square too hope they can help me,i already got a ticket on steam to see if they can give me a key,and yes i put the "-" btw when i create the ticket and they asked me to put also the cd key,but i forget that,how i can put it back? how can i change it soo i can put a picture of the cd key ?

[76561193903991391]

Just add a reply to your open ticket, and put the CD-key there.

[Black Blade]

引用自 dimitrypiron777：

you donìt know how much man,my had is blowing,im gonna try to call support on square too hope they can help me,i already got a ticket on steam to see if they can give me a key,and yes i put the "-" btw when i create the ticket and they asked me to put also the cd key,but i forget that,how i can put it back? how can i change it soo i can put a picture of the cd key ?

well as you just stared the line you can maybe close these ticket, and reopen it, and fix that..

Edit

Il look for what can be done, please keep us up to date with these