Kleppe 2022년 2월 1일 오전 12시 45분
Download speed and internet chocking
Hey

I have an issue I can't figure out at all.

So I got a 200Mbit connection, and downloading games from the Xbox app, Origin, GoG, Battle.net and Uplay all goes great, giving me 20MB/s and I can use the internet normally without noticing I'm donwloading anything at all, watch YouTube, Netflix, Twitch or whatever else.

However, if I start downloading something on Steam, I got a maximum download speed of 11MB/s(a little less than 50% under other platforms maximum), and the web becomes completely unuseable. Firefox(same message in Edge) gives me: We can't find that page right now, I can't even access my router's admin page.

Anyone have any idea what the issue can be?
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MancSoulja 2022년 2월 1일 오전 12시 53분 
Open a command prompt, and type "wmic nic get speed" without the quotes and post back the results.
Iceira 2022년 2월 1일 오전 1시 51분 
Use windows resources manager check that disk and cpu is not run at 100% busy, its know as super compressed files, steam use that, the other client dont.

the minute your pc cant keep up you reduce DL speed with tell other end that feed you i cant keep up. ( network term, work as intended )

Super compressed files in Global scale will be a winner over none compressed files all the other ♥♥♥♥♥♥ client you claim is not a problem. take even old xip archive in normal and supercompressed files even that effect storage device in total size. ( this is old news over 50 years maybe packing files always win over, and you also forget the creations of content in other end, many small files will be slow as hell.

i better stop here, its like why do i need to explan such. this is not a debat or education its been this way so long that itsa a standard, dont forget steam is now the oldest client ( afaik even from modem age then people had phonelines as connections, im pretty sure unpacked files was not a option, but now we see ppl daily that dont know how things work. )

steam might need to start a explanation GUI , next gen ppl dont know old tech, same as parrent need to explan what a phonebox is. im sure you can see logic in explan old ways and why it is so and will never be change.

and just because ppl sit on gb network today , thats nothing then 10g network or more is also there depend on region and what user can afford.

this is not even about you OP this is the future, steam knows it and Ultra super compressed files are here to stay. ( dont forget even them packing program has been improved over the years, so even that can be change, then old pc might have even longer unpacking issue and dl rate will drop, you pc is busy thats why. )

dont delete your post, this is not even about your post this is dayli that user dont get it.
im usre you dont want post like buy a better pc that can handle it, becuase thats the only truth thats left. ( not out faulth your disk write or cpu cant do it fast enough )
go Raid on disk and have pc thats i7+ can be seen better pc then its all about multicores and how fast they are. ( and all end up with what user have and can afford )

ps.
point is sooon no one will explan you how things work, thats your problem, do note i did not even ask about your hardware or pc spec, because sgain not our problem.

this is a user forum, and we have no clue if are you even on raid disk and have a monster pc with raid disk. ( and still not our problem if you are. )

if you dont get it disk write on single disk is still pc slowest media ( and as experience user and educaion, how come people accept multi works fast , but dont get it then its on multi disk. ) i doubt people dont get it lets face it , its a cheaper solution and thats the problem here, dont argue with me, all that reflect back at you and every steam user, that might not know better. ( any RAID user know this ) this is old solution nothing new.

gl with it.

ps
dont expect any will explan user things anymore.
its much faster say buy a better custom build pc.
Iceira 님이 마지막으로 수정; 2022년 2월 1일 오전 2시 24분
Kleppe 2022년 2월 1일 오전 2시 32분 
MancSoulja님이 먼저 게시:
Open a command prompt, and type "wmic nic get speed" without the quotes and post back the results.

No clue what the numbers you're looking for here are but this is what I get back.

wmic nic get speed
Speed

1000000000
9223372036854775807
9223372036854775807
9223372036854775807

3000000


The connection speed to my router is 1Gbit if that is what you wanted to know.
Kleppe 2022년 2월 1일 오전 2시 37분 
Iceira W10님이 먼저 게시:
Use windows resources manager check that disk and cpu is not run at 100% busy, its know as super compressed files, steam use that, the other client dont.

the minute your pc cant keep up you reduce DL speed with tell other end that feed you i cant keep up. ( network term, work as intended )

Super compressed files in Global scale will be a winner over none compressed files all the other ♥♥♥♥♥♥ client you claim is not a problem. take even old xip archive in normal and supercompressed files even that effect storage device in total size. ( this is old news over 50 years maybe packing files always win over, and you also forget the creations of content in other end, many small files will be slow as hell.

i better stop here, its like why do i need to explan such. this is not a debat or education its been this way so long that itsa a standard, dont forget steam is now the oldest client ( afaik even from modem age then people had phonelines as connections, im pretty sure unpacked files was not a option, but now we see ppl daily that dont know how things work. )

steam might need to start a explanation GUI , next gen ppl dont know old tech, same as parrent need to explan what a phonebox is. im sure you can see logic in explan old ways and why it is so and will never be change.

and just because ppl sit on gb network today , thats nothing then 10g network or more is also there depend on region and what user can afford.

this is not even about you OP this is the future, steam knows it and Ultra super compressed files are here to stay. ( dont forget even them packing program has been improved over the years, so even that can be change, then old pc might have even longer unpacking issue and dl rate will drop, you pc is busy thats why. )

dont delete your post, this is not even about your post this is dayli that user dont get it.
im usre you dont want post like buy a better pc that can handle it, becuase thats the only truth thats left. ( not out faulth your disk write or cpu cant do it fast enough )
go Raid on disk and have pc thats i7+ can be seen better pc then its all about multicores and how fast they are. ( and all end up with what user have and can afford )

ps.
point is sooon no one will explan you how things work, thats your problem, do note i did not even ask about your hardware or pc spec, because sgain not our problem.

this is a user forum, and we have no clue if are you even on raid disk and have a monster pc with raid disk. ( and still not our problem if you are. )

if you dont get it disk write on single disk is still pc slowest media ( and as experience user and educaion, how come people accept multi works fast , but dont get it then its on multi disk. ) i doubt people dont get it lets face it , its a cheaper solution and thats the problem here, dont argue with me, all that reflect back at you and every steam user, that might not know better. ( any RAID user know this ) this is old solution nothing new.

gl with it.

ps
dont expect any will explan user things anymore.
its much faster say buy a better custom build pc.

It's a Ryzen 5800x, Steam is basically not using any CPU during download. The ssd drives are nvme drives, the wd black sn850, so 7000MB/s read and 5300MB/s write. I get what you're saying. People complain about struggling running Metro Exodus on their GTX 750 card style. I'm afraid hardware speed is not my issue here.
Kleppe 님이 마지막으로 수정; 2022년 2월 1일 오전 2시 38분
Kleppe 2022년 2월 1일 오전 2시 43분 
MancSoulja님이 먼저 게시:
Open a command prompt, and type "wmic nic get speed" without the quotes and post back the results.

I assume this is the info you wanted.

Realtek Gaming 2.5GbE Family Controller 1000000000

I googled the command and you forgot the name part of the command. wmic nic get speed wmic nic get name, speed
Iceira 2022년 2월 1일 오전 2시 47분 
can you have the old anti virus scanner issue steam call it interference, but even that should be seen in windows resources manager, try safe boot mode.

do note other AMD user have caught OS with wrong cpu nr, ( thats again own board support with chipset driver. )
again we are over in user Driver and BIOS and dont OC if pc was not build for it.

im sure you get the point, we only try to help you but you have hands on it.

also try the Full performance most laptop user forget , and so can desktop , maybe fullpower can give the power it dont get, again most desktop pc dont need it they have alot higher base core output then laptop on 2,2 / 2,6 / 2,8ghz reduce cpu throttle.

you seem skilled enough to know them.


i have to go now, other might help , more a now you know why i dont reply , even then im online. cya gl with it.
Iceira 님이 마지막으로 수정; 2022년 2월 1일 오전 2시 50분
Iceira 2022년 2월 1일 오전 3시 02분 
crap almost forgot the steam event sale, maybe its that what you see, ( most or should i say, no isp will upgrade what is know as Black Friday then sale is over traffic go back to normal )

you need to see that from a ISP point of view, drop dead steam is a small company in the global traffic, to even explan all ISP to move data route away from main routes if iSP even have other ways, but i cant tell you big ISP alreay do this automatic, know as balance,
but could explan why you get lesser DL i bet 1-2 day after event sale is over most have DL what they need.

try change DL zone and keep it to yourself.

times up , gotta go.
MancSoulja 2022년 2월 1일 오전 4시 03분 
Kleppe님이 먼저 게시:
MancSoulja님이 먼저 게시:
Open a command prompt, and type "wmic nic get speed" without the quotes and post back the results.

I assume this is the info you wanted.

Realtek Gaming 2.5GbE Family Controller 1000000000

I googled the command and you forgot the name part of the command. wmic nic get speed wmic nic get name, speed

Thanks, I omitted the name on purpose as it's not needed unless you have multiple network adaptors, I just wanted to make sure of your link speed, which is gigabit.

Is your device a pre-built or a laptop? Some pre-builts come with bloatware to "manage" network activity.

Is it just Steam or everywhere? What's your speedtest results like?
MancSoulja 님이 마지막으로 수정; 2022년 2월 1일 오전 4시 05분
Kleppe 2022년 2월 1일 오전 6시 36분 
MancSoulja님이 먼저 게시:
Kleppe님이 먼저 게시:

I assume this is the info you wanted.

Realtek Gaming 2.5GbE Family Controller 1000000000

I googled the command and you forgot the name part of the command. wmic nic get speed wmic nic get name, speed

Thanks, I omitted the name on purpose as it's not needed unless you have multiple network adaptors, I just wanted to make sure of your link speed, which is gigabit.

Is your device a pre-built or a laptop? Some pre-builts come with bloatware to "manage" network activity.

Is it just Steam or everywhere? What's your speedtest results like?

It's self built desktop. I've been doing that since they 90's, but network have never been my thing.

Speedtest's give me the 200Mbit I'm supposed to have, and I download at full speed with Firefox, GoG, Xbox app, etc.

But it might not be related to my computer, as it just completely kills my entire network. I can't even visit 192.168.1.1, Page can not be found if I try. Steam will keep downloading at 11MB/s, but nothing will work outside of that download. I can't even visit this discussion board while downloading inside the client. Something that works perfectly fine if I download with other clients or with Firefox, no issues at all normally.

I'm completely lost of what the issue is and why it only happens with Steam.
Iceira 2022년 2월 1일 오전 6시 48분 
Thats a internal local lan adr. ( thats seen as intranet ) depend on what kind of explanation you want.

so are you blocking own local traffic or dont allow it in from your ip adr.

ps.
192.168.x.x is seen as private network, its so rare that own local house network use that range , but it can happend that means local building network maybe and you call that ISP network out of your hands, i hope it help you or you need explan detail on that.

point is normaly a router will never send such request to wan side. either someone screw network understanding up ( local isp ) or have fixed the route so its possible. but offcial that adr will never get past a standard router setup. it will never leave own network ID


ps.
bridge or other ways is seen as none standard solution to allow such ip-adr get past own router.


no ISP in the world will let a 192 adr on the net, you need vpn or other ways to get to other side with whatever server you try to reach or own local house bulidinf complex network ( or campus maybe )
Iceira 님이 마지막으로 수정; 2022년 2월 1일 오전 6시 58분
Elucidator 2022년 2월 1일 오전 7시 11분 
@OP
You're not the only one with problems considering internet speed on Steam. I've been trying to figure out what causes the slowdown issue with someone else on the beta client discussion board. Though in their case its ...
basically every download starts over (preallocating, pauze, preallocating, pauze, like that-)

Considering your own case, can you look at content_log.txt and see if it gives a hint on what it is actually doing?
(its in the steam installation directory, in the logs folder)

Do you have any software on it that attempts to, scan networking as it is connecting?

In Steam Settings, Downloads, you didn't limit your internet speed I assume, right?


(anyway just saying I am starting to suspect that there maybe a bug in the client software basically) that said: share as much about your system and information as possible so we have a better idea on what is going on.
Is it a laptop? (yes they can be customized) (Your power management plan, is it on High Performance?)
Do you have any special settings set on your tcp interface? (naggling disabled, etc.)
(note: Steam uses udp by default)
Do you have any special launch flags on Steam? (commandline options)
Are you using a powerful third party firewall?
(any other services running on the background that could mess with Steam and downloadspeed?)
Windows version, is 10 I assume?

Edit: try running this command:
stop-service diagtrack
(its not a permanent command, so upon reboot it will be back on)
Maybe that increases speed a little bit.
Elucidator 님이 마지막으로 수정; 2022년 2월 1일 오전 7시 18분
Kleppe 2022년 2월 1일 오전 8시 55분 
Iceira W10님이 먼저 게시:
Thats a internal local lan adr. ( thats seen as intranet ) depend on what kind of explanation you want.

so are you blocking own local traffic or dont allow it in from your ip adr.

ps.
192.168.x.x is seen as private network, its so rare that own local house network use that range , but it can happend that means local building network maybe and you call that ISP network out of your hands, i hope it help you or you need explan detail on that.

point is normaly a router will never send such request to wan side. either someone screw network understanding up ( local isp ) or have fixed the route so its possible. but offcial that adr will never get past a standard router setup. it will never leave own network ID


ps.
bridge or other ways is seen as none standard solution to allow such ip-adr get past own router.


no ISP in the world will let a 192 adr on the net, you need vpn or other ways to get to other side with whatever server you try to reach or own local house bulidinf complex network ( or campus maybe )

192.168.1.1 is obviously to my router on my own local network. The point was, I can't even visit the admin page of my router when I download of Steam. I discovered this because I was going to check the speed that was actually being used on the router. I got fiber contection all the way to my wall, which is in a unmanaged media convered for ethernet in to my own router. Nothing is delivered by the ISP.
Kleppe 2022년 2월 1일 오전 9시 21분 
@Elucidator

I want to add that Steam worked great until like 2-3 weeks ago? I assumed it was a bug in Steam at first, but it's been going on for a bit too long now.

My content_log.txt file is just full of AppID 241100 entries. which is Steam Input Config's according to SteamDB.

[2022-02-01 17:57:55] AppID 241100 scheduler finished : removed from schedule (result No Error, state 0x0) [2022-02-01 17:57:55] AppID 241100 scheduler update : Priority Auto Update, not played for 1643734675 seconds, update disabled for 0 seconds [2022-02-01 17:57:55] AppID 241100 update changed : Running, [2022-02-01 17:57:55] AppID 241100 update changed : Running,Reconfiguring, [2022-02-01 17:57:55] AppID 241100 update changed : Running, [2022-02-01 17:57:55] AppID 241100 update changed : None
Over and over again.

No software and no download speed limit in Steam.

My specs are(built by my self, so no pre built)
Ryzen 5800x
rtx3080
32gig 3200mhz memory(I don't remember exact model but Corsair)
couple of m2 nvme pci-e4 drives WD sn850, and some random older ssd drives and hdd's.
network adapter is Realtek Gaming 2.5GbE Family Controller onboard,
Running Windows 11 21h2 22000 build. Running as delivered, with no modifications by me to "optimize" the OS.
The router setup is a media converter directly from fiber to asus tuf-ax5400, all bought by me, so nothing from the ISP.

No advanced/powerful firewalls, no special settings on my connection, no launch paramaters on steam(tried a fresh steam install)

I'm using the power setting Ryzen High Performance as the normal windows onces are a bit messy on Ryzen(or was at least, could be better now days)

But as I said to MancSoulja, downloading on Steam brings my entire network to it's knees. I can't even access the router's admin page. I can't watch anything with my AppleTV device. My Sony Xperia decides that my connection is so terrible that it just disconnects from the WiFi and starts using 5G instead, and it only happens when I download from Steam, nothing else. It makes no sense to me, I can put the Xbox console to download something, and it works great. I can download with my PC's, and it'll work great, as long as it's not Steam. My brain hurts trying to figure out what it is.
Iceira 2022년 2월 1일 오전 9시 32분 
if you cant enter own router webpage from local net thats the first issue you have, thats not even about DL, feel free to that button hole to reset router and reconfig it.
are you even sure you are on the right router, roming and on wifi can jump to other nearwst connection HoT spot and thn it make sense you cant enter it. typical then i help neibour my laptop can jump to my gateway then im in other place, and thats why login and PW should fail
Elucidator 2022년 2월 1일 오전 9시 42분 
Iceira [W10] reminds me: There are a number of modemrouters that are made with the Intel Puma 6 processor chip, and it cannot handle a large number of connections very well (the modem itself slows down drastically)
to get around this a bit you could put it in bridge mode (modem only mode)

idk if your modem has an issue like that though; but it does sound like something.

Your internet speed is limited by your Internet Access Provider. So even if the bandwidth they offer is throttled, you should still be able to access your modem (as your cable can handle way more, and so can the modem itself). So indeed, it seems like something is going on there. I don't know if that is why Steam is bugging with downloads though, but the modem issue is interesting at least.

edit to note: if the modem is slowed down, everything that uses internet will be slowed down, taking longer to load, etc. It could explain the issue, or just partly explain it.

edit 2: Over where I live we cannot choose our modems and routers (well we can choose our router). The ISP blocks out anything that isn't theirs basically, which also includes the type of media converter, etc. I'm surprised you have so much customization capability basically and I realize I forgot what I read as I typed stuff and posted it.
Then again, some people think desktops are laptops, so perhaps asking a second time wasn't too bad of an idea. At least it seems to me like you know what you're doing.

It seems the processor your router has is https://www.broadcom.com/products/wireless/wireless-lan-infrastructure/bcm6750
Elucidator 님이 마지막으로 수정; 2022년 2월 1일 오전 10시 08분
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