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Windows 10 64 bit, I assume ?
https://www.asus.com/us/Motherboards/Z87K/HelpDesk_Download/
You cannot download anything in safe mode. It must be safe mode "with networking" to properly troubleshoot connectivity issues as if there is a software conflict in a normal boot. If you only did safe mode, that is maybe why that did not show results.
EDIT....
Sorry, I just missed your reply as I was focusing on the OP text........and I see this was an older post.
https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493