Can't buy DLC for Skyrim, even though I have Skyrim

[λntpocalypse]

Problem: I live in India and bought Skyrim on disc from Singapore a few years ago. I had to get a relative who lives in Singapore to activate Skyrim for me since Steam didn't let me activate it in India. Only then it started working and it still works for me now in India.

Now, after many years I felt like revisiting the game, and wanted to buy the DLC. Even though the game is activated, installed and works for me in my region, when I go to the DLC page on the store it does not show me any prices for the DLC and tells me I need to have Skyrim installed, in a purple banner.

I tried to add it to the cart and even had funds in my Steam Wallet but anytime I try to complete the transaction with the 3 Skyrim DLC in my cart, the transaction fails and it does not tell me anything clearly.

Now, I understand this may be due to the game being bought and activated in another region but could someone tell me why I can play the game, download the free HD texture pack DLC but still not be able to buy the DLC? Is there any way to move or link this game to my region? Is there any workaround to this at all? I just want to buy the Skyrim DLC and all this region lock nonsense is quite tiring.

Thanks for any help in advance.

[λntpocalypse]

No help?

[crunchyfrog]

The issue is that you have the game on DISC.

How DLCs work on Steam is that it NEEDS to see the game activated in your profile to allow you to buy them.

And as you have it on disc, Steam believes you don't own the game.

Basically, you have two options, sadly - (1) Leave it and don't bother, (2) rebuy the original game on Steam. Then you'll be able to go for the DLC.

If you consider the latter, then I recommend you wait until next month when the Winter Sale happens - I bought Skyrim for PC for £3.65 in the Summer Sale, so it's almost assuredly going to go up and for very cheap price indeed.

Understand that this isn't in any way a dirty trick - it doesn't happen anywhere else, unless there's some extra goodwill agreement.

[Brujeira]

Originally posted by crunchyfrog:

The issue is that you have the game on DISC.

How DLCs work on Steam is that it NEEDS to see the game activated in your profile to allow you to buy them.

And as you have it on disc, Steam believes you don't own the game.

Basically, you have two options, sadly - (1) Leave it and don't bother, (2) rebuy the original game on Steam. Then you'll be able to go for the DLC.

If you consider the latter, then I recommend you wait until next month when the Winter Sale happens - I bought Skyrim for PC for £3.65 in the Summer Sale, so it's almost assuredly going to go up and for very cheap price indeed.

Understand that this isn't in any way a dirty trick - it doesn't happen anywhere else, unless there's some extra goodwill agreement.

Uhm, Skyrim is a Steamworks only game, the OP does indeed have it in their owned games list and it's all properly registered.

The problem is that India is one of the markets that has apparently been recently moved over to using local currency:

https://www.reddit.com/r/Steam/comments/3l0cci/new_currencies_coming_to_steam/

There are quite a few threads complaining that some games have been 'lost in translation' and don't have prices for the new local stores - unfortunately Skyrim is one of those games:

https://steamdb.info/app/72850/

Try letting Bethesda know what's happened and see if they can get it fixed.

[λntpocalypse]

@ crunchyfrog - My game is installed and activated and works through Steam. It has hundreds of hours clocked and even some achievements. I don't even have the disc at hand anymore. The game is also fully udated.

@ Brujeira - Thanks, I checked that website and since it doesn't even list the Indian Rupee price for Skyrim on Steam, that may well be the cause of the problem. I just hope that's it and it isn't due to the fact that the game is registered from another region. I should still be able to buy DLC in this region which can come with its own region lock, which I wouldn't care about then.

[λntpocalypse]

Just logged out and checked the Skyrim Steam page. There were no prices. I think this is a currency porting issue and not a region lock issue, hopefully.

[crunchyfrog]

Originally posted by Brujeira:

Originally posted by crunchyfrog:

The issue is that you have the game on DISC.

How DLCs work on Steam is that it NEEDS to see the game activated in your profile to allow you to buy them.

And as you have it on disc, Steam believes you don't own the game.

Basically, you have two options, sadly - (1) Leave it and don't bother, (2) rebuy the original game on Steam. Then you'll be able to go for the DLC.

If you consider the latter, then I recommend you wait until next month when the Winter Sale happens - I bought Skyrim for PC for £3.65 in the Summer Sale, so it's almost assuredly going to go up and for very cheap price indeed.

Understand that this isn't in any way a dirty trick - it doesn't happen anywhere else, unless there's some extra goodwill agreement.

Uhm, Skyrim is a Steamworks only game, the OP does indeed have it in their owned games list and it's all properly registered.

The problem is that India is one of the markets that has apparently been recently moved over to using local currency:

https://www.reddit.com/r/Steam/comments/3l0cci/new_currencies_coming_to_steam/

There are quite a few threads complaining that some games have been 'lost in translation' and don't have prices for the new local stores - unfortunately Skyrim is one of those games:

https://steamdb.info/app/72850/

Try letting Bethesda know what's happened and see if they can get it fixed.

Bugger, you are right and I apologise for confusing the issue. I saw disc and forgot about it being a Steamworks game.

[#subRI۞۞۞۞۞۞۞۞۞۞۞۞]

:D

[λntpocalypse]

Originally posted by crunchyfrog:

Bugger, you are right and I apologise for confusing the issue. I saw disc and forgot about it being a Steamworks game.

No problemo!

[crunchyfrog]

Originally posted by Antpocalypse:

Originally posted by crunchyfrog:

Bugger, you are right and I apologise for confusing the issue. I saw disc and forgot about it being a Steamworks game.

No problemo!

I would echo that I'll bet Brujeira's indeed correct. It seems rather likely

Iirc, when Valve first started implementing this it happened then - certain countries finding DLC and games being gone from the store following currency change. It's most likely because of permissions/licencing in some way and if those previous cases are anything to go by, should be fixed within a couple of weeks.

The best thing I would siggest is to leave it about another week to see if it does get fixed and if not, to fly off a quick support ticket to make them aware (don't forget your first response from support will always be a potted response, so you'll most likely have to respond again). Then that should mean the problem will get sorted one way or another in time for the Winter Sale ;)

[λntpocalypse]

Originally posted by crunchyfrog:

Originally posted by Antpocalypse:

No problemo!

I would echo that I'll bet Brujeira's indeed correct. It seems rather likely

I hope so too. That would make it a temporary problem and not a permanent on for me.

[Subhasis]

Many thanks to Brujeira for the proper response. It is hard to find info on bugs that do not affect western countries.

[Spook]

Hope they release it soon. I would like to buy it before the sale gets over.