How do i remove certain products from a game bundle while refunding?

[manual detonation]

I want to refund all of my Hitman games except for Hitman Absolution and Sniper and all the DLC for it, but when i am about to refund the Hitman games then the games i want to keep goes with them. There is an " X " next to the products but when i click it nothing happens. Is it even supposed to remove products or can you do it at all?

[76561198218426745]

You cannot. When you refund a bundle, you refund everything in the bundle. I'm sorry. The red x is just to indicate the item will be removed/refunded.

[Spawn of Totoro]

http://store.steampowered.com/steam_refunds

Refunds on Bundles
You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

[manual detonation]

Originally posted by habitualaction:

You cannot. When you refund a bundle, you refund everything in the bundle. I'm sorry. The red x is just to indicate the item will be removed/refunded.

Originally posted by SoT つ◕_◕つ No Spam!:

http://store.steampowered.com/steam_refunds

Refunds on Bundles
You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Really? Thats stupid, especially if the bundle costs less than buying seperately.
Will the entire bundle be unrefundable then?

[76561198218426745]

Well, the point of the bundle is that you get a cheaper price because you buy everything. Essentially it's a bulk discount. If they allowed refunding individual items, the bundle is moot, and they may as well just price the individual items as they were priced in the bundle.

The bundle should be refundable as long as you have not transferred anything, and the playtime is under 2 hours.

[Spawn of Totoro]

Originally posted by B):

Really? Thats stupid, especially if the bundle costs less than buying seperately.
Will the entire bundle be unrefundable then?

It is because the bundle cost less that you can't refund individual parts of it.

Originally posted by habitualaction:

The bundle should be refundable as long as you have not transferred anything, and the playtime is under 2 hours.

That is under two hours over the entire bundle, not per a game.

[Leonardo]

Now you can remove games(and reacquire using steam suport, if you want), but, if the game you dont like and want to remove are inside a bundle, you cant. Come on steam! Let me delete, counter strike deleted scenes, day of defeat source, (i just tested those game for half a hour, and disliked it). if you can get it later again(using steam suport), whats the point of not leting you delele an individual game from a bundle?

sorry for bad english

[Cathulhu]

That's because the bundle is one license containing multiple games. You can only remove licenses. Normally a license covers one game and that's it. That's what you are used to. But if you buy a bundle, you again get one license, covering multiple entries (games/DLC).

[Leonardo]

Originally posted by Cathulhu:

That's because the bundle is one license containing multiple games. You can only remove licenses. Normally a license covers one game and that's it. That's what you are used to. But if you buy a bundle, you again get one license, covering multiple entries (games/DLC).

Even then, i will wait until steam allow users to do that. So many bad games i bought, so many ♥♥♥♥ games that i bought in a bundle just because if i would buy the games i have interest, i would have paid more...

[Kai]

Im having a problem similar to this, however the games it shows were not in a bundle along with the one i want to request a refund for, will it refund and remove just the game or all of them? the game im refunding is golf with your friends, the games that steam says wil be removed are :
Dust: An Elysian Tail
PAYDAY 2
Golf With Your Friends
SpeedRunners

[76561198218426745]

Originally posted by Tailz:

Im having a problem similar to this, however the games it shows were not in a bundle along with the one i want to request a refund for, will it refund and remove just the game or all of them? the game im refunding is golf with your friends, the games that steam says wil be removed are :
Dust: An Elysian Tail
PAYDAY 2
Golf With Your Friends
SpeedRunners

They don't need to be in a bundle, just purchased at the same time. If you refund outside Steam everything refunds. If you refund to your Steam wallet, just the game in question.

[Kai]

Originally posted by habitualaction:

Originally posted by Tailz:

Im having a problem similar to this, however the games it shows were not in a bundle along with the one i want to request a refund for, will it refund and remove just the game or all of them? the game im refunding is golf with your friends, the games that steam says wil be removed are :
Dust: An Elysian Tail
PAYDAY 2
Golf With Your Friends
SpeedRunners

They don't need to be in a bundle, just purchased at the same time. If you refund outside Steam everything refunds. If you refund to your Steam wallet, just the game in question.

Has valve stated any specific reason for this? cause this is really irritating.

[76561198218426745]

When refunding outside Steam, they are simply reversing the existing charge. Thus it's in the exact amount, to the same payment method, and removes all items from the purchase.

[Aliquis Freedom & Ethnopluralism]

Originally posted by Lets Dance:

Now you can remove games(and reacquire using steam suport, if you want), but, if the game you dont like and want to remove are inside a bundle, you cant. Come on steam! Let me delete, counter strike deleted scenes, day of defeat source, (i just tested those game for half a hour, and disliked it). if you can get it later again(using steam suport), whats the point of not leting you delele an individual game from a bundle?

sorry for bad english

You can delete them.

[Leonardo]

Originally posted by Etnopluralism / Aliquis:

Originally posted by Lets Dance:

Now you can remove games(and reacquire using steam suport, if you want), but, if the game you dont like and want to remove are inside a bundle, you cant. Come on steam! Let me delete, counter strike deleted scenes, day of defeat source, (i just tested those game for half a hour, and disliked it). if you can get it later again(using steam suport), whats the point of not leting you delele an individual game from a bundle?

sorry for bad english

You can delete them.

i can make then occult, but not real delete from my account.

[76561198218426745]

https://help.steampowered.com/en/wizard/HelpWithGame

Search for the game in question, choose "I want to permanently remove this game from my account".