Games randomly freezing every 5-10 minutes
For some reason recently whenever I play a game through steam (CS:GO, Payday 2, etc...) my games have been freezing every 5-10 minutes. I will be in the middle of something and it will freeze for about 5-10 seconds and then it will pop me up like 10 steps away or something. It happens with just about all of my games, and it is really, REALLY getting annoying. I have been kicked from 2 games and been yelled at by teammates in CS:GO multiple times because I was clutching and right before I started to shoot my game froze and I got killed. Is there any way to fix this? The only solution I can think of right now is to turn off steam overlay (which has also been acting up recently, sites hardly ever work correctly, occasionally while browsing it forces out and goes back to the game, and worst case scenario it will kick me to my desktop or flat out crash the game.)
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Post your exact system specs for this computer including the manufacturer if it is an OEM.

What is your antivirus program ?

Is Steam allowed as an exception in your antivirus ?

Does your firewall allow Steam and games through as an exception ?

Check this list for possible problematic software concerning Steam.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
The Giving One původně napsal:
Post your exact system specs for this computer including the manufacturer if it is an OEM.

What is your antivirus program ?

Is Steam allowed as an exception in your antivirus ?

Does your firewall allow Steam and games through as an exception ?

Check this list for possible problematic software concerning Steam.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
Build: https://pcpartpicker.com/user/tmladd/saved/#view=sPzZxr
System specs:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
Processor AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P2.30, 1/17/2013
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name *******
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 5.61 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.4 GB
Page File Space 7.96 GB
Page File C:\pagefile.sys


antivirus: MS Security Essentials
All of my steam games and steam are allowed through firewall

Everything seems to check out on the website too :LIS_poker_face:
Naposledy upravil 󠀡󠀡󠀡󠀡󠀡󠀡󠀡; 5. lis. 2015 v 17.09
And the link I gave you ? Have you FULLY read that entire page yet ?
The Giving One původně napsal:
And the link I gave you ? Have you FULLY read that entire page yet ?
Yes, it said nothing about any programs I am using or anything
Check your running processes in task manager. Check it with Steam running and you logged in.

You said that you have your firewall configured to allow Steam as an exception but you never confirmed that about your antivirus program.

Mæverick původně napsal:

antivirus: MS Security Essentials
All of my steam games and steam are allowed through firewall

Did you recently build this computer, hence the PC partpicker link you gave here ?

How is the heat in the PC ? Have you ran any software to monitor the temps on CPU and GPU ?

Are you sure everything is up to date including the OS and all drivers....especially the GPU ?
The Giving One původně napsal:
Check your running processes in task manager. Check it with Steam running and you logged in.

You said that you have your firewall configured to allow Steam as an exception but you never confirmed that about your antivirus program.

Mæverick původně napsal:

antivirus: MS Security Essentials
All of my steam games and steam are allowed through firewall

Did you recently build this computer, hence the PC partpicker link you gave here ?

How is the heat in the PC ? Have you ran any software to monitor the temps on CPU and GPU ?

Are you sure everything is up to date including the OS and all drivers....especially the GPU ?

I have had this build for over a year now, and have always used MS Security Essentials... never had this issue till like a month ago.
Mæverick původně napsal:

I have had this build for over a year now, and have always used MS Security Essentials... never had this issue till like a month ago.

This reply does not even answer any of my multiple questions that were given above in the attempt to help you. If you were going to reply here, why not provide asked for information ?

The Giving One původně napsal:
Mæverick původně napsal:

I have had this build for over a year now, and have always used MS Security Essentials... never had this issue till like a month ago.

This reply does not even answer any of my multiple questions that were given above in the attempt to help you. If you were going to reply here, why not provide asked for information ?

"Did you recently build this computer, hence the PC partpicker link you gave here ?"
answered that.

"You said that you have your firewall configured to allow Steam as an exception but you never confirmed that about your antivirus program."
I also answered that. If it was the antivirus this wouldn't be a recent issue, I have been using this antivirus since I got my PC.

Drivers are up to date, and it is at 35 degrees C idle and about 50-60 degrees while under load. Again, I don't believe it is an issue with hardware or anything on my end, I believe it is something wrong with Steam itself (or at least my version of Steam). It started happening recently so it must be an issue with an update or something, unless somehow a driver I have that got updated somehow screwed it up.
With all due respect, I am going to ask you one more time here and then I am done if you will not answer specifically.

Do you or do you not have Steam allowed as an exception in your antivirus program ?

Yes or no, please ?

Please stop assuming here what you think is or is not the problem and troubleshoot this in a methodical manner. If you knew what the problem was, you would not be here.

And I can see which questions you did answer, just as you can see which questions that you did not answer after your very next reply to this linked below.....

http://steamcommunity.com/discussions/forum/1/496880503064381563/#c496880503064506860
Naposledy upravil The Giving One; 5. lis. 2015 v 20.42
The Giving One původně napsal:
With all due respect, I am going to ask you one more time here and then I am done if you will not answer specifically.

Do you or do you not have Steam allowed as an exception in your antivirus program ?

Yes or no, please ?

Please stop assuming here what you think is or is not the problem and troubleshoot this in a methodical manner. If you knew what the problem was, you would not be here.

And I can see which questions you did answer, just as you can see which questions that you did not answer after your very next reply to this linked below.....

http://steamcommunity.com/discussions/forum/1/496880503064381563/#c496880503064506860

The only exceptions that the program has is to exclude the program from being scanned. Which I have steam set on. I don't think that would hinder Steam in any way anyways, since it only scans the program, and it only scans once per week. I can't answer yes or no since it technically is but technically isn't.
That is the only option for exceptions on it.
According to this...

https://thinksmartbox.com/answer/how-to-configure-exceptions-for-microsoft-security-essentialswindows-defender/

you can configure Microsoft Security Essentials to allow for exceptions. I suggest you make sure you have done so, as what you just posted above here seems that you in fact have not.

Mæverick původně napsal:
The only exceptions that the program has is to exclude the program from being scanned. Which I have steam set on. I don't think that would hinder Steam in any way anyways, since it only scans the program, and it only scans once per week. I can't answer yes or no since it technically is but technically isn't.
That is the only option for exceptions on it.


I am not saying for sure it will fix the problem, but making exceptions for Stam in any antivirus program when trying to troubleshoot computer issues concerning Steam is a good idea.


Mæverick původně napsal:
I don't think that would hinder Steam in any way anyways

You are still assuming here. Again, if you knew for a fact what the problem was, you would not be here asking for help. Please just stop assiming what is and what is not the problem and...

troubleshoot this in a step by step process of eilnimation using a methodical manner.

Eliminate known possibiliteis and move on to unknown possibilities.
Naposledy upravil The Giving One; 6. lis. 2015 v 14.26
The Giving One původně napsal:
According to this...

https://thinksmartbox.com/answer/how-to-configure-exceptions-for-microsoft-security-essentialswindows-defender/

you can configure Microsoft Security Essentials to allow for exceptions. I suggest you make sure you have done so, as what you just posted above here seems that you in fact have not.
-That is what I had it set to, I told you that in the previous post.
Mæverick původně napsal:
The only exceptions that the program has is to exclude the program from being scanned. Which I have steam set on. I don't think that would hinder Steam in any way anyways, since it only scans the program, and it only scans once per week. I can't answer yes or no since it technically is but technically isn't.
That is the only option for exceptions on it.


I am not saying for sure it will fix the problem, but making exceptions for Stam in any antivirus program when trying to troubleshoot computer issues concerning Steam is a good idea.


Mæverick původně napsal:
I don't think that would hinder Steam in any way anyways

You are still assuming here. Again, if you knew for a fact what the problem was, you would not be here asking for help. Please just stop assiming what is and what is not the problem and...

troubleshoot this in a step by step process of eilnimation using a methodical manner.

Eliminate known possibiliteis and move on to unknown possibilities.

I am simply asking for suggestions on fixing this, and I have received none so far.
Naposledy upravil 󠀡󠀡󠀡󠀡󠀡󠀡󠀡; 6. lis. 2015 v 14.50
Mæverick původně napsal:
That is what I had it set to, I told you that in the previous post.

No it is not. You posted that you had eliminated it from being SCANNED, not allowing it as an real-time EXCEPTION. You even described there that you only scan once per week, which is not the same thing I am talking about here.

Mæverick původně napsal:
The only exceptions that the program has is to exclude the program from being scanned.

It seems that you don't know the difference. Have you now allowed Steam as an EXCEPTION in your antivirus ? I keep asking you the same question over and over here, so please just make sure that is the case, will you ?

Did you even look at the link I gave you ?

Mæverick původně napsal:
I am simply asking for suggestions on fixing this, and I have received none so far.

Yes you have. The suggestons that have been given here so far just have not solved the problem yet. I will try to continure to give suggestions here if you wish, that is once you are TOTALLY sure you have allowed Steam as a real-time EXCEPTION in Microsoft Security Essentials.
Naposledy upravil The Giving One; 6. lis. 2015 v 15.06
EDIT..Perhaps you can have a look at this support page and read it carefully. Sometimes it can help in these situations.

https://support.steampowered.com/kb_article.php?ref=8043-EUJN-5239
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Datum zveřejnění: 5. lis. 2015 v 16.48
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