EXAGamer 2021 年 2 月 14 日 下午 6:45
External HDD games installed crashing on startup
Bought a new external HDD to help with dealing with games growing in size. Set up a steam folder and an Origin folder in my new HDD based on instructions on how to move files. Launching Battlefield 1 initially Origin couldnt detect the game installed but restarted and it detected it fine. Tried to launch the game and it crashes each time.

Any help?
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目前顯示第 16-30 則留言,共 77
The Giving One 2021 年 2 月 14 日 下午 8:53 
It's a new external, so my final advice is to see if there are any firmware updates for it, using the official software or tool from the official website :

https://www.google.com/search?client=firefox-b-1-d&q=checking+for+firmware+updates+on+a+western+digital+external+hard+drive

It might just be the simple fact that externals do have performance issues with Steam games, and that game in particular is not liking being installed on that external drive.

Very sorry I could not help you figure it out, but someone else might post other ideas so feel free to stay subbed to the thread.
EXAGamer 2021 年 2 月 14 日 下午 9:01 
Yeah like Im not sure since any thread i look into doesnt mention game specific. These threads are either filled with people just saying "just get an internal" which doesnt help the problem or they dont really have any problems with moving it.

Like hopefully its just an interruption issue and the new cable will help but otherwise ill just have to manage the space really tight and not download any triple a games unless i want my entire pc devoted to those games alone.
EXAGamer 2021 年 2 月 14 日 下午 9:18 
the game is working on my internal (just had to reboot the computer cause it had the same issue) at least i have it installed so i dont need to spend hours reinstalling it again when i try with the new wire
The Giving One 2021 年 2 月 14 日 下午 9:32 
引用自 EXAGamer
the game is working on my internal (just had to reboot the computer cause it had the same issue) at least i have it installed so i dont need to spend hours reinstalling it again when i try with the new wire
That's some good news at least. If you have not, in the meantime, you can try to to install other games on the external just to test the issue with, now or after you get the new hardware (wire).

It might have something to do with Battlefield 1 having its own client by needing Origin also, so maybe test the issue with games you have that do not have another third party DRM necessary, but only need Steam to launch from your library.

You can also try the game forum, and search there for anyone that might have tried to install it on an external also. Maybe a long shot, but you might find similar issues there, using the forum search, unless you already have.
EXAGamer 2021 年 2 月 14 日 下午 9:36 
Well after posting that comment BF1 no longer works on my computer even after validating and all that stuff

Its probably because of the DRM but like i dont even know, ive been working at this all day and to just come out in the negative is driving me insane
The Giving One 2021 年 2 月 14 日 下午 9:38 
引用自 EXAGamer
Well after posting that comment BF1 no longer works on my computer even after validating and all that stuff
So is this a new problem with new symptoms, or is it just crashing exactly as before ?
EXAGamer 2021 年 2 月 14 日 下午 9:39 
exactly the same as before.

the irony of me buying the external hdd because ea games are so big only for those games to cause problems is not lost on me
The Giving One 2021 年 2 月 14 日 下午 9:41 
引用自 EXAGamer
exactly the same as before.

the irony of me buying the external hdd because ea games are so big only for those games to cause problems is not lost on me
Hmmmm....maybe this does not have anything to do with the external after all, since you posted this new information about the problem also being present on the internal drive.

Have you considered that something might have updated since you played it last, and might be causing a new conflict ? I mean software such as exampled here :

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Try to think of things that might have commonality between it being installed internally or externally and work the problem that way.
EXAGamer 2021 年 2 月 14 日 下午 9:43 
The only thing ive installed since the last time i played it and dealing with all these issues is 7zip and the Dolphin emulator
The Giving One 2021 年 2 月 14 日 下午 9:47 
It's not always something that you just recently installed that needs to be considered. There can be changes to software that you already had, that might be causing a new conflict. Seen it many times here on Steam over the years in this forum.

Go to msconfig in Windows Start and look closely at the startup tabs and Task Manager. Check the box to "hide all Microsoft services" and look closely at anything still running or launching on boot automatically.

https://support.microsoft.com/en-us/windows/how-to-open-msconfig-in-windows-10-a9509199-ae06-ee0d-e351-254b43071034

From what you have posted this far, as long as your hardware in the laptop is fine, then this really sounds like a software conflict to me.
最後修改者:The Giving One; 2021 年 2 月 14 日 下午 9:47
EXAGamer 2021 年 2 月 14 日 下午 9:50 
The problem is I truly have no idea how to troubleshoot this on my own I dont have any idea whats causing the conflict
The Giving One 2021 年 2 月 14 日 下午 9:56 
I can't say for sure it is a software conflict, but it is really sounding like it at this point. We could try to look at what you have installed and maybe check for you, but you would have to post some screenshots of your programs that you have and msconfig shots also.

Just in case you want to try that :

1. Take screenshots of all of the programs you have installed on your computer. "apps" (Windows 10 click "Start" (Windows icon on bottom left))

2. Click Windows Start and type in msconfig and run that resulting process. Go to the services tab and check the box on bottom "Hide all Microsoft services". Take screenshots of all that is left.

3. Then go to the startup tab on top of that same window (Task Manager in W10). Expand the header on the left so we can best see the process name (small window, so do the best you can). Take screenshots of all that there also. Don't forget to scroll down if needed and get everything in the shots, please.

Post all the links to the above screenshots here, using a file hosting site such as imgur.com, which is free to use.

Just did this also for a user over here :

https://steamcommunity.com/discussions/forum/1/4956744526894532063/#c4956744526898127578
EXAGamer 2021 年 2 月 14 日 下午 10:13 
https://imgur.com/a/ijFDm8R

here's the msconfig thing ill post the others once i get them done this was just open first and hopefully thisll help enough
EXAGamer 2021 年 2 月 14 日 下午 10:14 
also for the task manager thing specifically startup?
The Giving One 2021 年 2 月 14 日 下午 10:17 
引用自 EXAGamer
also for the task manager thing specifically startup?
Yes, that is correct.

And I already see a big issue, that might be the problem, or part of it.

See the Killer processes in your msconfig shots ? Is that part of your drivers for your internet, as you have a Killer Network device on that laptop ?

The Killer Network Access Manager Suite has been a known issue with Steam and games for years here, and you can see this from using the forum search.

It's recommended that you have the Killer driver installed ONLY, and remove all other software related to the Suite, if that is relevant.
最後修改者:The Giving One; 2021 年 2 月 14 日 下午 10:17
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張貼日期: 2021 年 2 月 14 日 下午 6:45
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