bought games on a former pc do not appear on my new one. HELP!

[76561198032281861]

I bought a new pc, and once I reinstall steam on it, all the games gotten on my steam account dssapeared. Important: A year passed since the last time I used my Steam account. What could I do?

[Discy]

Are you sure you logged in the exact same account with the games?

[76561198032281861]

I have only one account on steam, never had a different one... dont know what to do...

[Hextravert]

You could try remembering your login details.

After all, a year has passed since your last visit.

If you are truly missing games, show Steam Support your receipt(s).

Originally posted by german_upton_park:

I bought a new pc, and once I reinstall steam on it, all the games gotten on my steam account dssapeared. Important: A year passed since the last time I used my Steam account. What could I do?

[Discy]

Seems like they were only demos of games? Try to install them again from their store page.

[ KARR™]

You are logged into the wrong account,

Final answer.

Cheack your emails for an account name.

[76561198032281861]

where can I find that receipt? e mail?

[76561198032281861]

they are not only demos. I bought FF7 etc full version

[Discy]

Originally posted by german_upton_park:

where can I find that receipt? e mail?

When you make Steam purchases, you should get a receipt in your Email.

[76561198032281861]

and where should I show such receipt?

[ KARR™]

Originally posted by german_upton_park:

and where should I show such receipt?

Each email will show your account name. That is the name you login with.

[Discy]

If you have made any purchases with that account, they will be shown here.
https://store.steampowered.com/account/history/