Corrupt Corrupt Corrupt

[MROOD]

cannot download any games suddenly from yesterday

any game i try to install from my libary gets me a "unable to download CORRUPT" message

i deleted steam, re-installed

i refreshed steam

I changed the location

I changed the user

I refreshed steam files

but still to no avail

anything else left to do?

come on guys.....

[Ollytron]

My webroot doesn't have spy sweeper

[The Giving One]

Ursprungligen skrivet av Ollytron:

sorry missed that bit. it's a Asus Z170 pro gaming board.
I have done step 3 on both games (sorry I worded it as "validated games")

No, step 3 is to fully uninstall the software listed there. Fully uninstall Webroot and then restart your computer.

Then, try to download games or use Steam after that. If you have a game fully downloaded, then do the verification for that game.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Do you have any other programs from that list ?

[The Giving One]

Ursprungligen skrivet av Ollytron:

My webroot doesn't have spy sweeper

You can beat around the bush on this, or you can try to uninstall the software and reboot. Not everything that can cause issues with Steam is on that page. Webroot spysweeper is there, so don't you think that the Webroot that you have could possibly be an issue ?

I am not saying it will solve this, but you are troubleshooting a problem. That takes steps. Can you not simply reinstall Webroot later if it is actually found to not be the problem ?

EDIT..It does not matter if you never had a problem with any software before. That is irrelevant here in this case. You have a problem now. So troubleshoot the problem and remove any anti-intrusion software that may be causeing it.

Are you sure you have everything updated from here below.???

https://www.asus.com/us/Motherboards/Z170-PRO/HelpDesk_Download/

There is another way to test this but with Steam only....

Boot your PC into safe mode with networking and try to launch Steam in that boot and download games.

[Ollytron]

So I've now ininstalled webroot and booted in safemode with networking and I still get the error.
My computer was biult for me last week so I would hope it has all the lates driver.

[The Giving One]

Ursprungligen skrivet av Ollytron:

So I've now ininstalled webroot and booted in safemode with networking and I still get the error.
My computer was biult for me last week so I would hope it has all the lates driver.

"You would hope" ?

What does that mean, please ? Either you updated all the drivers from the manufacturer's webpage that I have asked about and linked above, or you have not. Which is it, please ?

Are you using a router for this safe boot test ? If you are, bypass that router and use ethernet only.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

[Ollytron]

Sorry miss coms, I haven't tried the bios update YET, just meant that I would hope the company that built the PC last week would have used the most current drivers. I'll try it for my self now.
I'm using BT fiberoptic broad band and can ONLY plug in to the router.

[The Giving One]

Ursprungligen skrivet av Ollytron:

Sorry miss coms, I haven't tried the bios update YET, just meant that I would hope the company that built the PC last week would have used the most current drivers. I'll try it for my self now.
I'm using BT fiberoptic broad band and can ONLY plug in to the router.

I never said you needed to update your BIOS. That is only something to consider later on if you absolutely need to. You seem to have just confused a BIOS with drivers, so I hope you understand the difference and simply made a mistake there.

Routers can very often be a problem. We can try to continue here and "assume" for now that your router is not the issue, as "normally" the download corrupt error is not related to network connectivity, as far as I have seen that is. Often, it is a problem with software that is on your computer, such as anti-intrusion software.

That is why troubleshooting issues like this in safe mode with networking can help, because those programs are not loaded in that boot.

Get all your drivers updated for now from the manufacturer's website only. After that, we can continue if needed. You are troubleshooting the problem and that takes steps. One thing at a time, step-by-step. Good luck and post back if you need more help or you get it fixed. Thanks.

[Ollytron]

Update... I've tried some of my smaller games and they have worked fine and steam keeps trying to update the others a bit at a time.

[The Giving One]

Ursprungligen skrivet av Ollytron:

Update... I've tried some of my smaller games and they have worked fine and steam keeps trying to update the others a bit at a time.

Is this while in safe mode with networking ? If so, that surely suggests that you have problematic software on that computer that runs or affects Steam in a normal boot.

[Ollytron]

it does it in both safe mode or normal.
it loads a couple of % then stops each time. So for the smaller games that was enough time to complete their download but my 4 larger games keep stopping.
So it looks like something that is intermitent and keeps cutting them off after roughly 20 seconds each time they try to download.

[The Giving One]

I highly suggest you stay in safe mode WITH networking while you troubleshoot issues with Steam. Again, routers can be the issue. I would consider resetting my router with the reset button and not simply power cycling it off and on again. Same with the modem. Consider resetting them as long as there are no security concerns that you have on that hardware and use the reset button only if you do.

Still wondering about the drivers here. I don't see where that has been taken care of. Can you post the exact wireless device that you have in that computer ? You should be able to see that in your device manager under "network adapters".

According to what you just posted above, you don't have the "download corrupt" error as of now. Unless I missed that part.

[Ollytron]

I'm wired to my roughter only 1 meter away and that is wired to the modem again only 1 meter away.
the Network adapter is Intel(R) Ethernet connection (2) I219-V

[Ollytron]

So even in safe mode, I ran msconfig, Diagnostic start up, hide ms services and unticked all others and still no luck.

[The Giving One]

Ursprungligen skrivet av Ollytron:

I'm wired to my roughter only 1 meter away and that is wired to the modem again only 1 meter away.
the Network adapter is Intel(R) Ethernet connection (2) I219-V

So just to clarify, you cannot hard line directly to your modem because you have fiber, is that correct ?

I suggest that you search Intel for the latest driver or use that feature in Windows to do it for you if absolutely necessary.

https://downloadcenter.intel.com/product/70831/Intel-Ethernet-Connection-I217-V

[The Giving One]

Ursprungligen skrivet av Ollytron:

So even in safe mode, I ran msconfig, Diagnostic start up, hide ms services and unticked all others and still no luck.

Please, it is safe mode WITH NETWORKING. Not just safe mode. There is a difference. You may mean that but you are not saying that.