Lenovo y510p terribly slow and taking forever to load OS

[Confusing Name]

I have a Lenovo y510p which runs windows 10. I haven't had any problems with it before and I haven't made any software or hardware changes for a few weeks if not months. Yet all of a sudden it crapped out yesterday. I awoke it from sleep mode and nothing worked, the mouse would move on screen but I couldn't select anything, ctrl+alt+del, or even open task manager. So I restarted it and it just sat at the lenovo menu, so I turned it off, took out the battery and drained the power. Then I put the battery back in and turned it on, and then it sat at the lenovo logo screen for 10 minutes. Eventually it got the loading dial and finally loaded up windows. Since then it was running slow.

Last night I reluctantly put it to sleep again and found that it is still having the same issue. Right now it is at the Lenovo Logo which you see immediately after boot, along with the spinning dots at the bottom of the screen. It has been this way for 20 minutes.

Anyone have any advice or help? I think it may be a windows problem, but I don't know.

[crunchyfrog]

First thing I would try is closing it down completely and not having it sleep mode. It's not unheard of for a PC to be "sat" in sleep mode for some time to suffer issues like this.

Other than that, are you trying to use it whilst plugged into the mains? Could also be that your settings are set to power saving whilst on battery.

[Charlie]

As "crunchyfrog" said completely turn it off, I'd also recommend removing the battery, power cord and just letting it sit for a few moments, try to turn it on and then plug everything back in. Turn it back on and see how it does. If you still have issues report back.

[Confusing Name]

So, I already did the power stuff, but I repeated it anyways. It took longer than it had before but after about half an hour it did a self initiated scan/repair (while still on the Lenovo menu) and appears to be working. I still need to try checking for issues and restarting it again, but that has to wait since I need it for school work.

[Confusing Name]

So unfortunately the self repair didn't fix it. It still has times where it fails to load up or takes half an hours. While it's booted and in Windows everything is extremely slow. Skype takes ages open (it doesn't open automatically at boot, just when I manually do it), File explorer takes a very long time to do anything, and web browsing takes ages. I am thinking/hoping that there is something wrong with the OS, but the problems are everything from booting to anything else.

[crunchyfrog]

Originally posted by DoubleP2k:

So unfortunately the self repair didn't fix it. It still has times where it fails to load up or takes half an hours. While it's booted and in Windows everything is extremely slow. Skype takes ages open (it doesn't open automatically at boot, just when I manually do it), File explorer takes a very long time to do anything, and web browsing takes ages. I am thinking/hoping that there is something wrong with the OS, but the problems are everything from booting to anything else.

That sounds symptomatic of a memory issue.

The most obvious issue that occurs is dislodged memory modules in a laptop. Flip the laptop over (while powered off completely - remove the power cable and battery). Locate the cover that houses the memory. Remove the screws and check to see if both are seated correctly, and FIRMLY in place. To make sure, completely remove the memory and put it back in.

I've lost count how many times over the years I've had a similar issue, and at first glance the memory seems to be seated fine, but is JUST out of place.

[Confusing Name]

Originally posted by crunchyfrog:

Originally posted by DoubleP2k:

So unfortunately the self repair didn't fix it. It still has times where it fails to load up or takes half an hours. While it's booted and in Windows everything is extremely slow. Skype takes ages open (it doesn't open automatically at boot, just when I manually do it), File explorer takes a very long time to do anything, and web browsing takes ages. I am thinking/hoping that there is something wrong with the OS, but the problems are everything from booting to anything else.

That sounds symptomatic of a memory issue.

The most obvious issue that occurs is dislodged memory modules in a laptop. Flip the laptop over (while powered off completely - remove the power cable and battery). Locate the cover that houses the memory. Remove the screws and check to see if both are seated correctly, and FIRMLY in place. To make sure, completely remove the memory and put it back in.

I've lost count how many times over the years I've had a similar issue, and at first glance the memory seems to be seated fine, but is JUST out of place.

I do want to take the computer apart, I have before and know how, but first I tried a manual dskchk on my C: which I let run over night. Then when I looked at this morning it was just sitting at a black (but on) screen, so I restarted it and when I looked back it started another dskchk. Is it safe to just restart it while it is "Scanning and repairing drive?" Or should I play it safe and wait for it to finish and then restart it?

I feel like some of my restarts have been abusive or hasty over the past days, and while I don't think I added to the damage I don't think it has helped.

[crunchyfrog]

Originally posted by DoubleP2k:

Originally posted by crunchyfrog:

That sounds symptomatic of a memory issue.

The most obvious issue that occurs is dislodged memory modules in a laptop. Flip the laptop over (while powered off completely - remove the power cable and battery). Locate the cover that houses the memory. Remove the screws and check to see if both are seated correctly, and FIRMLY in place. To make sure, completely remove the memory and put it back in.

I've lost count how many times over the years I've had a similar issue, and at first glance the memory seems to be seated fine, but is JUST out of place.

I do want to take the computer apart, I have before and know how, but first I tried a manual dskchk on my C: which I let run over night. Then when I looked at this morning it was just sitting at a black (but on) screen, so I restarted it and when I looked back it started another dskchk. Is it safe to just restart it while it is "Scanning and repairing drive?" Or should I play it safe and wait for it to finish and then restart it?

I feel like some of my restarts have been abusive or hasty over the past days, and while I don't think I added to the damage I don't think it has helped.

If you've shut down the PC without going through the proper Windows shutdown, that is indeed why it's doing the chkdsk thing. It's safest to let it run and finish, then when it's powered down properly, you can check the memory modules.

[Confusing Name]

Originally posted by Nele:

Did you visit the Lenovo Website and check for updates / drivers? Laptops are little "Divas" that need special drivers and BIOS upgrades if you change the OS. Microsoft doesn't update BIOS or chipset drivers. Sometimes also other drivers especially made for a certain laptop are necessary to make it work. Manufacturer often have user forums that can help too.

I can not say with certainty that Windows didn't just put out an update that caused this, what with there irritating new system, but I had been running smoothly on win 10 since release. That said I'll try again to look around Lenovo forums to find help for this specific issue.

Originally posted by crunchyfrog:

Originally posted by DoubleP2k:

I do want to take the computer apart, I have before and know how, but first I tried a manual dskchk on my C: which I let run over night. Then when I looked at this morning it was just sitting at a black (but on) screen, so I restarted it and when I looked back it started another dskchk. Is it safe to just restart it while it is "Scanning and repairing drive?" Or should I play it safe and wait for it to finish and then restart it?

I feel like some of my restarts have been abusive or hasty over the past days, and while I don't think I added to the damage I don't think it has helped.

If you've shut down the PC without going through the proper Windows shutdown, that is indeed why it's doing the chkdsk thing. It's safest to let it run and finish, then when it's powered down properly, you can check the memory modules.

The problem is that this is at least the 7th time it's run chkdsk, but every time it finishes the computer appears to restart and then idles at a black screen for what appears to be an endless period of time. Sometimes if I shut it down and restart after hours in that black screen it will just open up to OS (as terribly slow as it is), other times it will run yet another chkdsk. I can only recall it ever once pulling out of chkdsk and then successfully launching.

[crunchyfrog]

In that case, you might have a hard drive issue. That would explain all of it.

I'd still go for checking the memory modules as I suggested. You can never assume. But I'd also add that when you do that, to also unscrew the retaining screw for the hard drive and slide it out, then replace it securely to make sure that's seated well as well.

If they don't work then I guess this laptop is still under warranty? If it is, it seems the best approach is for them to deal with it as this is a pretty serious flaw.

And no, those checks I suggested will not void any warranty.

If it isn't still under warranty, then you might be best off getting a new hard drive.

Ideally though, if you had access to another PC, you could extract your laptop hard drive and install it on another PC and see how well it reads it and if it'll read and write files back and forth fine.

[Confusing Name]

Would a laptop hard drive hook up by the same SATA and power connectors? And should I let this chkdsk run it's course, wait for it to finish/black screen and then turn it off? Or since this chkdsk keeps happening, should I just pull the plug on it?

[crunchyfrog]

Originally posted by DoubleP2k:

Would a laptop hard drive hook up by the same SATA and power connectors? And should I let this chkdsk run it's course, wait for it to finish/black screen and then turn it off? Or since this chkdsk keeps happening, should I just pull the plug on it?

Wait until it goes to reboot, and power it off.

And yes, SATAs are the same connection.

[Seven7]

To disassemble Lenovo laptop by user does not deprive the guarantee - it is one of the advantages.
Many Lenovo notebook computer completely or partially incompatible with Windows 10 and Ubuntu - it's one of the downsides
Btw Y500 series is known not fully compatible with W10

I doubt that the problem not is in contact with the disc
the most common problems in Lenovo laptops - manufacturing defects, overheating (especially in some models), low productivity of preinstalled hdd - often it's a slow WD Blue 500-1000Gb 5400rpm

[crunchyfrog]

Originally posted by Seven7:

To disassemble Lenovo laptop by user does not deprive the guarantee - it is one of the advantages.
Many Lenovo notebook computer completely or partially incompatible with Windows 10 and Ubuntu - it's one of the downsides
Btw Y500 series is known not fully compatible with W10 :summersun:

I doubt that the problem not is in contact with the disc
the most common problems in Lenovo laptops - manufacturing defects, overheating (especially in some models), low productivity of preinstalled hdd - often it's a slow WD Blue 500-1000Gb 5400rpm

Sorry I don't believe a word of that - many Lenovo laptops are incompatible with Windows 10?
You got any evidence for that outlandish claim?

A slow hard drive, in any case, is a moot point. It wouldn't behave like this unless faulty.

And in which case, let's continue with the process in hand and not confuse things.

[Confusing Name]

Originally posted by crunchyfrog:

Originally posted by Seven7:

To disassemble Lenovo laptop by user does not deprive the guarantee - it is one of the advantages.
Many Lenovo notebook computer completely or partially incompatible with Windows 10 and Ubuntu - it's one of the downsides
Btw Y500 series is known not fully compatible with W10 :summersun:

I doubt that the problem not is in contact with the disc
the most common problems in Lenovo laptops - manufacturing defects, overheating (especially in some models), low productivity of preinstalled hdd - often it's a slow WD Blue 500-1000Gb 5400rpm

Sorry I don't believe a word of that - many Lenovo laptops are incompatible with Windows 10?
You got any evidence for that outlandish claim?

A slow hard drive, in any case, is a moot point. It wouldn't behave like this unless faulty.

And in which case, let's continue with the process in hand and not confuse things.

(I am directing this towards him and expanding off of you, crunchyfrog) It really doesn't matter whether the trends show Lenovo has issues with Win10. As I have said repeatedly, Win10 worked perfectly fine up until last week. I had minimal issues and could game on the laptop like I had in Win8.1. The issue at times seemed to be Win10, but I doubt that the OS issue would extend down that far because of a simple bad update (It could, but I doubt it). I'm having issues where I have yet to properly load a Win10 Boot Drive from USB. If I thought wiping the computer would ensure that it was fixed, then I would hit the NOVO button and just wipe it all.

[Confusing Name]

Also, the main drive that seems to be the issue is an SSD and, assuming that the issue is with the drive, it went from working fine to crapping out in the course of a night, so I can only hope it's a poor connection (that said the SSD is small and not a pain to replace). Though now that I think of it, I'm not sure that my OS is on the SSD because it is so small... which means that it could outright be checking the wrong Drive this entire time.