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zer0eight Oct 12, 2015 @ 1:13pm
Steam Refunds -- Do business days count?
I bought CS:GO, really didn't like it, and issued a request for a refund on Oct 9, 2015 PDT. I made the original purchase with Steam Wallet money and issued the refund request to add the money as such. Do business days count when refunding Steam Wallet credits?
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Showing 1-4 of 4 comments
IPawnTrashY Oct 12, 2015 @ 1:27pm 
pshh.... good joke " I bought CS:GO, Really didn't like it" CSGO IS DA BEST GAME EVER :D
#1
zer0eight Oct 12, 2015 @ 1:42pm 
Meh, I can see where it can be a fun game for some but it doesn't really fit my style. Anyways, any actual help?
#2
The Giving One Oct 12, 2015 @ 2:08pm 
Have you read over the policy for refunds ?

http://store.steampowered.com/steam_refunds

As long as you make the request within 14 days and have less than 2 hours of playtime, you should get approved for the refund. I have mentioned a few times about not seeing anything in the policy about weekends and/or holidays (today is Columbus Day in the US, for example), but I personally can only assume that as far as playtime goes, ALL days count towards the 14.

When it comes to actually getting your money returned to you, I would assume that weekends and holidays do NOT count, as those are not business days for banks and whatnot, and perhaps Steam also. Not sure if that helps you or not so please ask more if you need to and we can try to help more.
Last edited by The Giving One; Oct 12, 2015 @ 2:19pm
#3
Mixed Bag Oct 12, 2015 @ 2:11pm 
Best to read the Steam Refend Policy.
#4
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Date Posted: Oct 12, 2015 @ 1:13pm
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