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The part about Steam downlloading a bit then driopping to zero is normal - that's how it's supposed to work.
Many people don't seem to get how Steam downloads as it's a bit different to most other places. Steam downloads files encrypted and compressed.
For this reason it means that it isn't just your net connection that determines the speed. It's your CPU, RAM, I/O, hard drives and more.
Because it has to download a chunk, unpack it, sort it then write the final result to it's final resting place, this means it will stop and start and use loads of resources. What's more you need to make sure you never use more than about 90% of your hard drive's space and allow up to three times the total download space for your file(s). If you go over this it WILL slow down as your computer is desperately trying to eke space out.
You can find out what's causing the issues though easily enough - use the Steam downloads page to keep watching the download but open Task Manager as well and monitor the system resources. If you notice any of the RAM, CPU, I/O, etc getting hit hard, there's your bottleneck.