Content Configuration Unavailable

[KenpoJuJitsu3]

Starting today I've started seeing games I haven't played in a while showing up on my downloads/update screen. Attempting to update them starts the process, but then the games just go back into the "scheduled" section of downloads. All of these games display the error "Content Configuration Unavailable." Verifying cache integrity doesn't resolve this.

Games I've seen this on so far (updating list as more appear):

Analogue: A Hate Story
Armello
Divinity Original Sin Enhanced Edition
GRIS
Hate Plus
Pizza Tower
Portal: Lost in Aperture
SkateBIRD
Slime Rancher 1
Virginia
Yooka Laylee 1

Additional reported affected titles (I have not experienced these ... yet)

Among Us
Fall Guys
Rocket League
Squad 44
The Eyes of Ara
Croixleur Sigma
The Low Road
Payday 2 Standard Edition
Skeleton Dance Party
X-Com 2
A Dance of Fire and Ice

Anyone else experiencing this? If so, what game(s)?

Possible fixes/workarounds that have worked for different people on different titles.

1) Complete uninstall and reinstall. Works on some titles, not others. It didn't work for me on Portal: Lost in Aperture for example but worked for every other game above I personally experienced.

2) From Legless1000 - "I've found a temporary solution - go to the Steam menu, go offline, launch the game and then go online. It seems to void the download and makes DOS playable, but I can't speak for any of the other games." I tested this myself and it worked for allowing me to play games but when returning to online I was still unable to update. Definitely useful if you just want to get into the game now and play.

3) From Ghostly Blues - "I found a partial solution to this at least, can't say if its permanent yet but I swapped to a 2nd account after adding it to the family of my main account and through family sharing on Steam, I installed the game (The Low Road) which wouldn't install on my main account and it let me install it on my 2nd account!"

[RPG Gamer Man]

Originalmente postado por Dr.Shadowds 🐉:

Originalmente postado por RPG Gamer Man:

Still, check that link i posted. People are complaining about it on that game. So it is happening, just not to everyone.

I did, just not sure if this is a certain region server issue, or today having a major issue going on due to server maintenance day.

I recommend people that having issue send ticket to steam supprot, the more that report the more liekly someone at valve have to look into it to figure it out.

Weird thing is the original post on Yooka Laylee started on AUGUST 22nd. That is well before today's maintenance, so it has been happening for some time. Today's maintenance just made it worse for some reason.

[ShuShay]

Hey folks, some of my library's games were affected by this so curiosity got the better of me and I ended up doing some digging on my own.

Recently, the following games were fixed:

Analogue
Armello
Divinity: Original Sin
Hate Plus
Slime Rancher
Squad 44

If you check on SteamDB, all of these had to remove an outdated depot with soundtrack files. This seems to be because of a bug in which the client will attempt to download these files despite them being inaccessible and out-of-date. See more information from someone else's debugging here:
https://steamcommunity.com/app/433340/discussions/0/4427688158474505664/#c4758703546876600936

I contacted a developer whose game was affected, and they said Valve has not notified them about it or acknowledged it. They are currently talking to Steam's developer support about it in hopes that something can be done on a larger scale.

If a game you own is impacted, and you have an appropriate way of contacting a developer about this directly, that might be a good idea, as it seems that individual fixes are possible. From the sound of things, this issue was completely unexpected for developers, so have some patience with them as they iron things out.

I don't know what exactly Valve did to break this or whether they even know about it. If developer support is anything like customer support, then it's not just us who might be in for a rough ride.

[Matt]

been having this problem on yooka laylee myself

[Legless1000]

Originalmente postado por ShuShay:

Hey folks, some of my library's games were affected by this so curiosity got the better of me and I ended up doing some digging on my own.

Recently, the following games were fixed:

Analogue
Armello
Divinity: Original Sin
Hate Plus
Slime Rancher
Squad 44

If you check on SteamDB, all of these had to remove an outdated depot with soundtrack files. This seems to be because of a bug in which the client will attempt to download these files despite them being inaccessible and out-of-date. See more information from someone else's debugging here:
https://steamcommunity.com/app/433340/discussions/0/4427688158474505664/#c4758703546876600936

I contacted a developer whose game was affected, and they said Valve has not notified them about it or acknowledged it. They are currently talking to Steam's developer support about it in hopes that something can be done on a larger scale.

If a game you own is impacted, and you have an appropriate way of contacting a developer about this directly, that might be a good idea, as it seems that individual fixes are possible. From the sound of things, this issue was completely unexpected for developers, so have some patience with them as they iron things out.

I don't know what exactly Valve did to break this or whether they even know about it. If developer support is anything like customer support, then it's not just us who might be in for a rough ride.

I'm currently still having issues for Divinity: Original Sin - it's the Enhanced Edition, so maybe Classic had it too and was fixed, but EE still isn't working for me.

Among Us has also joined the list of broken games now.

[ShuShay]

Originalmente postado por Legless1000:

Originalmente postado por ShuShay:

Hey folks, some of my library's games were affected by this so curiosity got the better of me and I ended up doing some digging on my own.

Recently, the following games were fixed:

Analogue
Armello
Divinity: Original Sin
Hate Plus
Slime Rancher
Squad 44

If you check on SteamDB, all of these had to remove an outdated depot with soundtrack files. This seems to be because of a bug in which the client will attempt to download these files despite them being inaccessible and out-of-date. See more information from someone else's debugging here:
https://steamcommunity.com/app/433340/discussions/0/4427688158474505664/#c4758703546876600936

I contacted a developer whose game was affected, and they said Valve has not notified them about it or acknowledged it. They are currently talking to Steam's developer support about it in hopes that something can be done on a larger scale.

If a game you own is impacted, and you have an appropriate way of contacting a developer about this directly, that might be a good idea, as it seems that individual fixes are possible. From the sound of things, this issue was completely unexpected for developers, so have some patience with them as they iron things out.

I don't know what exactly Valve did to break this or whether they even know about it. If developer support is anything like customer support, then it's not just us who might be in for a rough ride.

I'm currently still having issues for Divinity: Original Sin - it's the Enhanced Edition, so maybe Classic had it too and was fixed, but EE still isn't working for me.

Among Us has also joined the list of broken games now.

I'm sorry to hear that. I don't have the game, so I was going off what I saw on SteamDB and the forums. It might be worth doing a clean install (if applicable) or going through the FAQ steps again since the client still has to synchronize the changes.

[RPG Gamer Man]

Looks like the list of games for it continues to grow. I wonder how many games are being effected by it. Could be some older games too that got effected and nobody plays them much. I hope people who try to play them do not run into this issue as some developers are not even around anymore for some of the really old games.

[Mikixyz123]

Portal: lost in aperture is derped. Add to the list.

[KenpoJuJitsu3]

Originalmente postado por Matt:

been having this problem on yooka laylee myself

Which one?

[Matt]

Originalmente postado por KenpoJuJitsu3:

Originalmente postado por Matt:

been having this problem on yooka laylee myself

Which one?

The original multiple others are having the problem with it since the 22'nd too

[KenpoJuJitsu3]

Originalmente postado por Matt:

Originalmente postado por KenpoJuJitsu3:

Which one?

The original multiple others are having the problem with it since the 22'nd too

The OG Yooka Laylee JUST did this on my system a few minutes ago. It has been installed this entire time. This is bizarre, I haven't even run this game in forever but it has been installed the entire time.

[SLG]

Just got this issue with The Eyes of Ara. I can't even install the game.

And yes, I tried the fixes.

[KenpoJuJitsu3]

Originalmente postado por SLG:

Just got this issue with The Eyes of Ara. I can't even install the game.

And yes, I tried the fixes.

Added The Eyes of Ara to the list.

Also moved Portal: Lost in Aperture to the list of titles I've seen affected on my own systems. Can't even get it to install.

[Matt]

og yooka laylee seems to be fixed now as myself and others over there on that discussion forum seem to be able to download that now idk if that applies to the other games or not as of yet though but at least theres hope now

[KenpoJuJitsu3]

Originalmente postado por Matt:

og yooka laylee seems to be fixed now as myself and others over there on that discussion forum seem to be able to download that now idk if that applies to the other games or not as of yet though but at least theres hope now

For most of these I've been able to delete and reinstall. Portal: Lost in Aperture is the current exception.

[KenpoJuJitsu3]

Adding GRIS to the list.