stolen items without my permission

[jemeni12]

my nickname changed in the game and the avatar in my profile changed, then I began to write a System with a steam avatar, then SMS notifications began to come that I had a vac ban and profile descriptions changed, I tried to transfer items to a friend, but the steam made an error, then as it turned out my inventory went to a completely different person , help me return the items

[Wolf Knight]

your account is compromised
DO NOT TRADE
If you have access to the account

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

the items are gone. steam policy - scammed/stolen items are not returned nor restored.

[Astaroth]

You won't get your items back

Steam Item Restoration Policy

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

Also, your account is compromised, follow these steps to secure it

1. Scan your computer for malware. You can use Malwarebytes[www.malwarebytes.com]
2. Deauthorize all other devices from here
3. Change your password on a secure device from here
4. If you have the Mobile Authenticator enabled, generate new back up codes from here
5. Revoke your API Key from here. The API Key field should be empty, like this

[DC-GS]

Originally posted by jemeni12:

I tried to transfer items to a friend, but the steam made an error

Nope, no error on Steam side. Like everyone else said, the account were compromised. The trade you made to your friend was canceled and a new one to someone else created. You didnt bother to verify the trade in Steam Guard, ignored all warnings (person not on friendlist) and just accepted it.

The items are gone. Forget about them. Make sure to secure your account instead.

[crunchyfrog]

Just a heads up - obviously do the steps shown by others here (and DO NOT skip any steps).

When you gave those items to a "friend" Steam did NOT mess up. That was part of the scam. The scammer was posing as your friend and got the items.

You should search these very forums to see how these scams work so you don't fall for them again in future.

[jemeni12]

fu***d up , what kind of ♥♥♥♥ I got into , thank you for answering , it 's a pity that they won 't return them to me

[jemeni12]

thanks

[Judgmental Amaterasu]

Originally posted by jemeni12:

fu***d up , what kind of ♥♥♥♥ I got into , thank you for answering , it 's a pity that they won 't return them to me

Blame the people in the past that abused the old policy.

[Wizardhermit]

Originally posted by jemeni12:

my nickname changed in the game and the avatar in my profile changed, then I began to write a System with a steam avatar, then SMS notifications began to come that I had a vac ban and profile descriptions changed, I tried to transfer items to a friend, but the steam made an error, then as it turned out my inventory went to a completely different person , help me return the items

A Trade API scam usually works as follows:

The scammer gets your Steam Web API Key. This is obtained when you log into a scam website.

The next time you make a trade, the scammer (a bot) uses this API key to cancel the trade.
The scammer (a bot) sets up another profile that looks exactly like the account you're trying to trade to. It creates a new trade to this bot account, this all happens very fast.

You hit accept on your Mobile Authenticator, and the scam is done - congratulations! you've just sent your items to an unknown 3rd party!

Scammed items are not returned.

Morel of the story... Stop using trading sites outside of Steam, they are all scams.

[crunchyfrog]

Originally posted by jemeni12:

fu***d up , what kind of ♥♥♥♥ I got into , thank you for answering , it 's a pity that they won 't return them to me

Yeah, sadly, that's a thing of the past.

Valve used to as a goodwill gesture, but because people scammed Valve over this, they stopped.

In fact, it's not unlike any other service in the real world. Banks do the same - if you lose money from your account through your own negligence you won't be getting it back either.

[jemeni12]

Originally posted by crunchyfrog:

Originally posted by jemeni12:

fu***d up , what kind of ♥♥♥♥ I got into , thank you for answering , it 's a pity that they won 't return them to me

Yeah, sadly, that's a thing of the past.

Valve used to as a goodwill gesture, but because people scammed Valve over this, they stopped.

In fact, it's not unlike any other service in the real world. Banks do the same - if you lose money from your account through your own negligence you won't be getting it back either.

Oh our harsh reality is so cruel that ofiget ten more I'm from Russia

[crunchyfrog]

Originally posted by jemeni12:

Originally posted by crunchyfrog:

Yeah, sadly, that's a thing of the past.

Valve used to as a goodwill gesture, but because people scammed Valve over this, they stopped.

In fact, it's not unlike any other service in the real world. Banks do the same - if you lose money from your account through your own negligence you won't be getting it back either.

Oh our harsh reality is so cruel that ofiget ten more I'm from Russia

So? The banking system operates on the same procedures internationally. Yes, even Russian banks have this.

Account security is the user's responsibility? Ever heard that?

[waynerteid6556]

I think that Steam is helping clients compromise other clients. To much bad S*** is happening.

[Cheezus Crisp]

Originally posted by waynerteid6556:

I think that Steam is helping clients compromise other clients. To much bad S*** is happening.

Nice conspiracy theory. Need a tinfoil hat for that one too? Let me guess. The earth is flat as well. Valve doesn't care about these virtual items. They created them and pose no value to them.

[nullable]

You think scammers need Valve's help to use basic social engineering against a demographic of Steam who are unwilling to secure their accounts, or are willing to do reckless and careless things at the merest suggestion?

Because I think you overestimate how difficult it is to fool a human.

[crunchyfrog]

Originally posted by waynerteid6556:

I think that Steam is helping clients compromise other clients. To much bad S*** is happening.

What complete nonsense.