PC crashing after exiting games

[Noahsferatu]

I recently upgraded to an AMD 6700 XT from my old non-ti 3060. I've paired it with my Ryzen 5 5600x as people have said that the two work together well. However, I've noticeda frustratingly bizarre issue where my entire PC crashes and restarts whenever exiting a game. I've tested this with Dead Space, Resident Evil 4, Silent Hill 2, and Fortnite. The games run smoothly at a high FPS but as soon as click "exit game" the screen freezes and then my PC shuts down and restarts immediately after. What is causing this and how do fix it??

[Phoenixtriforce]

I've recently been having this issue too, out of nowhere. PC runs smoothly and multiple windows (game + a show on a different screen, or music, etc.) but after closing a game, it's been freezing my PC and either requiring a hard power off or hard restart

[arottweiler]

It sounds like a hardware conflict is causing the PC to restart to protect the operating system. Check Event Viewer system logs immediately after the PC has rebooted which might give an indication on the root cause.

Open Task Manager and ensure the box is checked next to 'Always On Top'. If this is checked you should always be able to bring Task Manager to the foreground if a game freezes with Ctrl + Alt + Delete to kill the process instead of having to do a hard reboot. If the PC is completely freezing and you can't even bring Task Manager to the foreground or cycle with Alt + Tab it could be something more serious like malware or a bad stick of RAM.

[Iceira]

Originally posted by Nooper:

I recently upgraded to an AMD 6700 XT from my old non-ti 3060. I've paired it with my Ryzen 5 5600x as people have said that the two work together well. However, I've noticeda frustratingly bizarre issue where my entire PC crashes and restarts whenever exiting a game. I've tested this with Dead Space, Resident Evil 4, Silent Hill 2, and Fortnite. The games run smoothly at a high FPS but as soon as click "exit game" the screen freezes and then my PC shuts down and restarts immediately after. What is causing this and how do fix it??

Check own board support for BIOS update and its chipset driver and rest of the drivers you need.

You might need to run window update after this, ( depend on how many things that has change )
-----------------
Then that is done, dont get caught in own OS issue.

DISM.exe /Online /Cleanup-Image /Restorehealth
SFC /Scannow
chkdsk c:
chkdsk d:
chkdsk e:
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Maybe even validate game intergrity of files, its never this, and yet there is always one steam user that need it.

[Iceira]

+ latest Freshly installed GPU drivers, and VC++ check at MS own support page.

Alot of user seem to use previous druivers, this just tell us here you might not have a update pc. thats dont like newest driver. ( yes it can happend GPU card supprt make mistake, but i will say more rare then you did not have a pc thats update.

this is for windows user, standard advice.

[OrionHeartUBlade]

Did you ever get a solution for this?

It started to happen to me lately. I close a game and the PC gets stuck and reboots, but in my case sometimes it doesn't boot back up and I need to remove the CMOS battery for some minutes so that it can boot again :(

[RPG Gamer Man]

What intel chip generation are you on? This could be due to the 13th and 14th gen voltage bug.

[Iceira]

I'm not here to correct you, but im sure you want to being told hes product is AMD and still that board product support problem, and i bet ofc you know this.

And yes we can all make mistake here and its better someone bother correct us, with all them steam user that request help.

And in the end still OP own problem no matter what mistake we could or might have typed.

pc spec and mistake in this still require user to double check. ( we have all seen pc board with multi version, what a nightmare, then lack of detail is not seen in a post and only board printed label info should be right one.

And im sure RPG Gamer Man, want any helper to speak up so we dont as helper make mistake here.
"Ryzen 5 5600x" not intel and still OP job to know want he ment.

[RPG Gamer Man]

This can still be a intel chip issue. It does not matter if they use nvidia or amd. If they use intel chips, it can still be a issue with 13 or 14 gen chips. I had a friend who used AMD with intel chips on it.

https://www.youtube.com/watch?v=6vo1xS4lRio

The symptoms of it can mimic issues that also can happen with GPU's but it is more related to the CPU power voltage system. This voltage issue can damage hardware and even damage sensitive GPU's.

This is from goolge, copied:

"Motherboard Compatibility:
While you can use an AMD GPU with an Intel CPU, you can't use an AMD CPU on an Intel motherboard, as they use different sockets and chipsets"

Your probably thinking of the motherboard, but if they just use a Intel CPU chip without the motherboard, this can still be issues with the chip itself.

I actually as i said have many friends who use Intel chips with AMD stuff too.

[Iceira]

Atleast we can agree on stil that board brand name or pc brand name problem they have support not us.

And we can also agree on not a steam issue with BIOS and chipset driver or chip issue.
game devs and steam will not tell user, that you might need to update your pc, this is already been explaned in most manual book on the board over last 40+ years, its been seen all the pc board book so this is nothing new.

and yes you are correctly in multi hardware and product can be done on a board, and its still that Board brand own problem.

I and other can tell you, steam will not fix your board problem.

what steam should do is be upfront about it, Contact real support for your product.

And i tell you again thats a AMD and that board problem. ( it will not be seen as intel issue then cpu is AMD, board own problem with whatever chipset has been used to get board to function. )

[Iceira]

ohh OP feel free to use intel driver agent, but fact will not change here still that brand board name or brand pc name problem to know what intel has fixed with its own chip on whatever board.

NOT a intel problem that your board do not update intel chip driver for board they have that use intel.

And be happy i and other know this. ( we are many that have seen board support, only make hotfixes and not optimized driver.


So if this is news to you what ccleaner and iobit driver booster, can find drivers to all them chip we have on our boards, says alot about board lack of knowhow to day or should i say care about it, until there is a problem.

and we dont promote ccleaner and iobit and other apps here anymore even they app use aggresive marketing. ( im sure im not the only one that seen this is standard behavier today.

[HIVEmind]

software violation

[Saenchai]

Originally posted by Nooper:

I recently upgraded to an AMD 6700 XT from my old non-ti 3060. I've paired it with my Ryzen 5 5600x as people have said that the two work together well. However, I've noticeda frustratingly bizarre issue where my entire PC crashes and restarts whenever exiting a game. I've tested this with Dead Space, Resident Evil 4, Silent Hill 2, and Fortnite. The games run smoothly at a high FPS but as soon as click "exit game" the screen freezes and then my PC shuts down and restarts immediately after. What is causing this and how do fix it??

hvy

[HIVEmind]

you did something not allowed. whether you know it or not. can be a unstable overclock. thermal. malware. permissions. etc..

[OrionHeartUBlade]

well, I don't recall doing any software violation. I've never overcloked, I will re paste the CPU in 2 days though, just in case.

And yes, my case is for a 13th gen i9 13900k with a an ASUS TUF 4090 OG on top of a Gigabyte Aorus Z790 elite ax, but I already have the Intel profile from the MOBO firmware. But yes, it could be it, I will re check the BIOS settings for it.

Thanks everyone. I'll update you here if I get to the root cause of my issue :)

[Dirty_Dan]

Having this problem rn, any updates?