Will steam help me refund the point shop item?

[Lalo Salamanca]

I accidentally bought wrong item from point shop (showcase thing) and I would like to get my steam points back, any chance it may happen

[Carlos100]

it tells you if it can be refunded or not when you buy it

[Hi Im Swat]

There are no refunds for purchases made through the Steam points shop. All sales are final.

It does tell you this before you make your purchase

[Lalo Salamanca]

I did it by accident because those 2 things are similiar and I picked the wrong one, why is it even a problem for them to refund my 6k it won't make them poorer

[cSg|mc-Hotsauce]

Do a password reset. That should revoke recently spent points/awards.

[Lalo Salamanca]

Originally posted by cSg|mc-Hotsauce:

Do a password reset. That should revoke recently spent points/awards.

:nkCool:

It only resets awarded things I believe

[Carlos100]

Originally posted by Donald Trump:

Originally posted by cSg|mc-Hotsauce:

Do a password reset. That should revoke recently spent points/awards.

:nkCool:

It only resets awarded things I believe

cSg|mc-Hotsauce is normally right about what they post

[Lalo Salamanca]

Originally posted by Carlos100:

Originally posted by Donald Trump:

It only resets awarded things I believe

cSg|mc-Hotsauce is normally right about what they post

You sure it works like that? Even if it normally works like that, steam support should still be able to refund it or atleast let me swap it for something else, it's pointless that they would be refunding games for which I pay and not steam points which in theory are (free) which means they're not losing anything financially.
Guess I have to wait for a response from steam side.

[Silicon Vampire]

I seriously doubt they built an option into the support software to do any refunds on points and/or they don't want the support headache, that's why items are marked "not refundable".

[Schmaahn]

Got you some Steampoints.

[rocksta]

Originally posted by Donald Trump:

Originally posted by Carlos100:

cSg|mc-Hotsauce is normally right about what they post

You sure it works like that? Even if it normally works like that, steam support should still be able to refund it or atleast let me swap it for something else, it's pointless that they would be refunding games for which I pay and not steam points which in theory are (free) which means they're not losing anything financially.
Guess I have to wait for a response from steam side.

heheh, pointless.. anyways, puns aside, i'm pretty sure it does work like that but at the same time, i'm not sure since i check to see if i'm getting the right item. if you can't get it back that way, then take that as a lesson to double-check what you're getting.

[Lalo Salamanca]

Originally posted by Schmaahn:

Got you some Steampoints.

Thanks bud

[Lalo Salamanca]

Originally posted by Raddboy:

Originally posted by Donald Trump:

You sure it works like that? Even if it normally works like that, steam support should still be able to refund it or atleast let me swap it for something else, it's pointless that they would be refunding games for which I pay and not steam points which in theory are (free) which means they're not losing anything financially.
Guess I have to wait for a response from steam side.

heheh, pointless.. anyways, puns aside, i'm pretty sure it does work like that but at the same time, i'm not sure since i check to see if i'm getting the right item. if you can't get it back that way, then take that as a lesson to double-check what you're getting.

I literally checked 3 F. Times if am getting the right item I wanted the artwork showcase and instead of it I bought some thing like favourite artwork, why is favourite guide, workshop item next to each other meanwhile these 2 are not?

[Lalo Salamanca]

Hopefully support will help me

[crunchyfrog]

Originally posted by Donald Trump:

I did it by accident because those 2 things are similiar and I picked the wrong one, why is it even a problem for them to refund my 6k it won't make them poorer

Whether it makes them poorer is not the point.

You AGREED to the terms when you did the transaction and it makes it clear there are no refunds.

The point is that if there were it would be a nightmare of wasted time as support would be swamped.

So no, you cannot and you already agreed to that term.

You can ask support of course, but again if they say no it is final.

[Lalo Salamanca]

Originally posted by crunchyfrog:

Originally posted by Donald Trump:

I did it by accident because those 2 things are similiar and I picked the wrong one, why is it even a problem for them to refund my 6k it won't make them poorer

Whether it makes them poorer is not the point.

You AGREED to the terms when you did the transaction and it makes it clear there are no refunds.

The point is that if there were it would be a nightmare of wasted time as support would be swamped.

So no, you cannot and you already agreed to that term.

You can ask support of course, but again if they say no it is final.

It's ridiculous lol, just because I didn't look appropriately will make me now 6k points poorer xd